Toyota Yaris HV 2017 Manual page 612

612
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
●
If you lose your keys, new genuine keys can be made by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
(P. 143)
●
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 151)
The doors cannot be locked or unlocked
●
Is the key battery weak or depleted? (P. 477)
●
Vehicles with a smart entry & start system:
Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 222)
●
Vehicles with a smart entry & start system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●
The function may not operate properly due to the condition of the radio
wave. (P. 143, 168)
The rear door cannot be opened
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 157)
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