COBHAM EXPLORER 540 User & Integrator's Manual
  1. Manuals
  2. Brands
  3. COBHAM Manuals
  4. Antenna
  5. EXPLORER 540
  6. User & integrator's manual

COBHAM EXPLORER 540 User & Integrator's Manual

Hide thumbs Also See for EXPLORER 540:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
EXPLORER 540
User & integrator's manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the EXPLORER 540 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for COBHAM EXPLORER 540

Summary of Contents for COBHAM EXPLORER 540

  • Page 1 EXPLORER 540 User & integrator’s manual...
  • Page 2 Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Cobham SYNC Partner Portal, or from the distributor.
  • Page 3 1 m est nécessaire entre l'utilisateur et l'avant de l'EXPLORER 540. Observe marked areas Under extreme heat conditions do not touch areas of the EXPLORER 540 that are marked with this symbol, as it may result in injury. C1D2 This equipment is suitable for use in Class I, Division 2, Groups A, B, C and D OR non-hazardous locations only.
  • Page 4 Antenna safety instructions Antenna safety instructions Use only manufacturer supplied antennas. Antenna minimum safe distance: 1 m Antenna gain Directional, with maximum gain of 11.25 dBi (with reference to isotropic). The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
  • Page 5 About this manual Intended readers This manual is a user and integrator’s manual for the EXPLORER 540. The manual is intended for anyone who is using or intends to use the EXPLORER 540, including system integrators. No specific skills are required to operate the EXPLORER 540. However, it is...

  • Page 6: Table Of Contents

    Table of contents Chapter 1 Introduction to EXPLORER 540 General description ......................... 1 Features and interfaces of the EXPLORER 540 ............. 2 Your EXPLORER 540 terminal ....................4 Services ..............................5 Optional: To use a cellular network (dual mode) ............7 System overview ..........................
  • Page 7 Table of contents Chapter 4 Configuration with web interface The web interface ..........................48 To control data connections from web interface .............51 To set up your data connection packages (BGAN M2M) ........52 Status information .........................56 The Control panel ..........................58 To restart the installation process (BGAN) ..............58 To use the logs ..........................59...
  • Page 8 Table of contents Outline drawing ..........................119 Optional EXPLORER 540 LTE Modem ................121 App. B Command reference Overview of M2M AT and SMS commands ...............126 SMS remote commands ......................127 AT commands ..........................132 App. C BGAN non-M2M functions To control data connections from web interface (BGAN) .......143...

  • Page 9: General Description

    Introduction to EXPLORER 540 General description The EXPLORER 540 is a small and light BGAN M2M terminal, with the option to operate on both Inmarsat and cellular networks. The durable casing and a dust and water resistant design makes the EXPLORER 540 the perfect choice for any kind of fixed outside installation.

  • Page 10: Features And Interfaces Of The Explorer 540

    Chapter 1: Introduction to EXPLORER 540 Features and interfaces of the EXPLORER 540 Features  M2M or BGAN class 2, depending on airtime subscription (SIM card)  Automatic installation function  Standard data up to 464/448 kbps (download/upload)  Remote management ...
  • Page 11 Chapter 1: Introduction to EXPLORER 540 Interfaces There are no external connectors on the EXPLORER 540. The following interfaces are contained inside the compartment at the back of the EXPLORER 540:  LAN interface with Power over Ethernet (PoE) input ...

  • Page 12: Your Explorer 540 Terminal

    Chapter 1: Introduction to EXPLORER 540 Your EXPLORER 540 terminal EXPLORER 540 overview The EXPLORER 540 is a small, compact unit comprising transceiver and antenna in one unit. Antenna for BGAN and GNSS Status LED Optional: Cable glands for: BGAN SIM card...

  • Page 13: Services

    The EXPLORER 540 LTE Modem provides connection to cellular networks (2G, 3G and 4G). SIM card The EXPLORER 540 requires a SIM card to go online with BGAN. Without a SIM card you can still configure the terminal, but you cannot make calls nor access the internet.
  • Page 14 Standard data (background and interactive) up to 464 kbps/448 kbps. • Streaming data rates of 32, 64 and 128 kbps. Via the EXPLORER 540 LAN interface, a SIP client (in a phone or M2M equipment) has the following voice capabilities: •...

  • Page 15: Optional: To Use A Cellular Network (Dual Mode)

    Optional: To use a cellular network (dual mode) The EXPLORER 540 is a BGAN terminal by default. However, if you are within coverage of a cellular network, you may want to acquire an EXPLORER 540 LTE Modem and use the cellular network as your primary connection.

  • Page 16: System Overview

    Power supply and additional equipment There is one LAN interface and one DC power input on the EXPLORER 540. The EXPLORER 540 works as a Powered Device (PD). This means it may be powered Note by PoE, but it does not supply PoE.

  • Page 17: Chapter 2 To Get Started

    This chapter describes: • To unpack the EXPLORER 540 • SIM card • Cable connections • Fixed installation of the EXPLORER 540 • To power the EXPLORER 540 • Installation process • To access the web interface • M2M application examples...

  • Page 18: Sim Card

    For details on how to insert the SIM card, see the installation guide. Optional: SIM card for cellular operation The EXPLORER 540 LTE Modem must also have a SIM card installed. For details, see the Installation guide that comes with the EXPLORER 540 LTE modem.

  • Page 19: Cable Connections

    See the EXPLORER 540 Installation guide for details on how to connect cables in the EXPLORER 540. If you are going to use the optional EXPLORER 540 LTE Modem, connect the modem Note to the USB connector. For details see the installation guide included with the EXPLORER 540 LTE modem.
  • Page 20 To connect to the DC input CAUTION! Make sure there is no power on the cables while you connect them to the EXPLORER 540. Use a flat blade screw driver (max. 3.5 mm wide) to unscrew and fasten the screw terminals. Do as follows: 1.

  • Page 21: Fixed Installation Of The Explorer 540

    Chapter 2: To get started Fixed installation of the EXPLORER 540 To install the EXPLORER 540 in a fixed installation, use the pole mount kit included in the delivery. For details on how to install the EXPLORER 540, see the included installation guide.
  • Page 22 BGAN or cellular network The EXPLORER 540 is a BGAN terminal. However, if you have purchased the EXPLORER 540 LTE modem option, you can use the cellular network when it is available, with BGAN as backup. See Optional: To use a cellular network (dual mode) on page 7.
  • Page 23 The installation process starts up automatically when you apply power to the EXPLORER 540. The process is as follows: 1. Apply power to the EXPLORER 540 from a separate power supply or from a PoE source. The light indicator (LED) between the two cable glands shows the status during startup.
  • Page 24 Note Troubleshooting on page 102. 6. The EXPLORER 540 is now ready for use. For details on how to access the EXPLORER 540 from a remote location, see To access the terminal from a remote location on page 25. After successful installation, the EXPLORER 540 will automatically register on the BGAN network at every power-up and, if Automatic Context Activation is enabled, establish a data connection again.

  • Page 25: To Access The Web Interface

    Chapter 2: To get started Do you need a PIN? (BGAN) If your EXPLORER 540 is used in an unmanned M2M system, you will not be able Important to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system.

  • Page 26: M2M Application Examples

    Chapter 2: To get started M2M application examples When an M2M SIM card is installed, the EXPLORER 540 uses the BGAN M2M service (see BGAN M2M services on page 6). If a PoE switch is not included in the connected M2M equipment, you must provide power either through the LAN interface with a PoE injector or a PoE switch connected, or from a battery connected to the DC input.
  • Page 27 Another example is the scenario below, where power is supplied from a separate battery connected to the DC input of the EXPLORER 540. This solution may be used e.g. if you want to limit the power consumption, or if a PoE source is not available. For specifications and pinout for the DC input on the EXPLORER 540, see DC power input (X4) on page 116.
  • Page 28 Chapter 2: To get started Dual operation In the scenario below, an EXPLORER 540 LTE Modem is used to provide connection to a cellular network while the BGAN connection is used for backup. Power is supplied from a separate battery connected to the DC input of the EXPLORER 540, in order to provide enough power for both the EXPLORER 540 and the LTE Modem.
  • Page 29 Chapter 2: To get started I/O pins The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin. • Request wake up (input) • Terminal ready (output) • Control/Status input/output The Control/Status input/output can be configured (input/output and high/low) using the web interface, and with AT commands you can control or read the status of the pin.

  • Page 30: Chapter 3 Operation

    • Remote software upgrade • File transfer • Status of the EXPLORER 540 For information on functions that are not available with an M2M subscription but only with a standard BGAN subscription, see BGAN non-M2M functions on page 143. 98-148232-E...

  • Page 31: Local Or Remote Control

    Chapter 3: Operation Local or remote control The EXPLORER 540 can be controlled both locally using the LAN interface and from a remote location over the BGAN network or optionally the cellular network. For M2M operation, remote control is essential, since the EXPLORER 540 is most likely installed in a remote location where local human access is rare and maybe difficult.

  • Page 32: To Access The Terminal Using At Commands

    See Security setup on page 34. The EXPLORER 540 supports a number of M2M specific AT commands as well as a set of general AT commands. For a list of the most common commands, see AT commands on page 132.

  • Page 33: To Access The Terminal From A Remote Location

    See Security setup on page 34 and To set up remote access with SMS on page 86. You can perform a number of actions and some configuration on the EXPLORER 540 using SMS commands. If you are using a cellular connection as your primary network connection, the SMS Note commands will be sent over the BGAN backup connection.
  • Page 34 The following examples use the default remote SMS password, which is remote. the Note password may be different in your EXPLORER 540. ACTIVATE: Activate a data connection with an SMS (BGAN only) The text in the activation SMS must have the following format for activating a connection: ACTIVATE 1 {DHCP|STATIC|<name>|<IP addr>|ANY} {NA|<apn>}...
  • Page 35 CLEAR: Delete SMS messages in the EXPLORER 540 The text in the CLEAR SMS must have the following format: CLEAR <category> SMS <rsms_pwd> Example: To delete all SMS messages from the EXPLORER 540, send an SMS to the terminal with the text: CLEAR 4 SMS remote Response: No response is sent for this command.
  • Page 36 Chapter 3: Operation Modify: The text in the WATCHDOG SMS must have the following format: WATCHDOG {<ping1>|NA} {<ping2>|NA} {<ping3>|NA} <ping_always> {<ping_interval>|NA} <wdog_enable> <rsms_pwd> Example: WATCHDOG 2 100.100.100.130 100.100.100.110 NA 0 20 1 remote In this example, the Connection watchdog is set up as follows: 2: Set watchdog parameters.
  • Page 37 Chapter 3: Operation 1: Wake up the terminal from power save. 24: Run the Terminal watchdog once a day (24 hours). 100.100.100.130: Primary IP address. 100.100.100.110: Secondary IP address. 200.247.237.254: Tertiary IP address. 0: Set the APN type to SIM default (0 = SIM default, 1 = Network assigned, 2 = User defined).
  • Page 38 The text in the ATCO SMS must have the following format: ATCO <resp_mode> <rsms_pwd> <at_cmd> Example: To command the EXPLORER 540 to download new software from the default FTP server via the default APN and upgrade to the new version immediately, send an...
  • Page 39 Remote access with AT commands Access the terminal as described in To access the terminal using AT commands on page 24. You must use the global IP address of the EXPLORER 540. Remote access to the web interface When using remote access, the web interface may take a long time to load the pages, Note because the Internet connection may be slow.
  • Page 40 214.123.189.119 can get remote access to the web interface (if two IP addresses are listed, it is interpreted as a range of IP addresses). 2. The EXPLORER 540 should now return an SMS response with the external IP address of the terminal.
  • Page 41 Remote management page in the web interface is 80, enter http://161.30.180.12:80. You should now be connected to the built-in web interface of the terminal. Access to the EXPLORER 540 web interface is restricted with a password. See Security Note setup on page 34 and Passwords on page 77.

  • Page 42: Security Setup

    To set up the security with AT commands For details on how to send AT commands to the EXPLORER 540, see To access the terminal using AT commands on page 24. For details on syntax and parameters for the AT commands, see AT commands on page 132.
  • Page 43 Chapter 3: Operation Example: AT_ICPWD=AD,admin,myadmpwd When you get an OK reply the administrator password is set to the new password (myadmpwd in the example). 3. Set new password for remote SMS: AT_ICPWD=RS,<old password>,<new password> The password must be 5 to 15 characters long and cannot contain spaces. Avoid Note special characters.

  • Page 44: To Control Data Connections (Pdp Contexts)

    To control data connections (PDP contexts) Automatic Context Activation (ACA) In the web interface you can set up the EXPLORER 540 to automatically establish a data connection when it is registered on the satellite network. See Automatic Context Activation (ACA) on page 53. Automatic Context Activation also applies to the “wake-on” actions after power save mode (see Power-saving on page 40) and by recovery after e.g.
  • Page 45 Manual activation of data connections You can manually activate a data connection in the following ways: • Remote: Send an SMS to the EXPLORER 540. See ACTIVATE: Activate a data connection with an SMS (BGAN only) on page 26. •...
  • Page 46 To request a static IP (if subscribed to) from the Access Point you must type in the user name and password from your airtime subscription. On the EXPLORER 540 you must set up the APN to use before you can establish a PPPoE connection. See To change the APN for PPPoE (BGAN only) on page 68.
  • Page 47 Chapter 3: Operation To send commands with PPPoE You can use the command XBB:<AT String> to send AT commands over PPPoE. Example: To start a Standard data connection with the Context identifier “1”, type XBB:AT+CGDCONT=1,ip,bgan.inmarsat.com;+CGEQREQ=1,3 Note that there are two commands involved, +CGDCONT and +CGEQREQ. +CGDCONT defines the context ID (1), the connection type (IP) and the APN (bgan.inmarsat.com).

  • Page 48: Power-Saving

    Chapter 3: Operation Power-saving Power save mode In Power save mode, the terminal deregisters and gracefully closes down the terminal to save power. The following conditions will prevent the terminal from entering Power save mode: Note • The web interface is open •...
  • Page 49 Remember to configure minimum one of the wake up functions described below Important - otherwise the EXPLORER 540 will not be able to enter power save mode. For configuration with the web interface, see Power save on page 88. Wake up on daily basis The EXPLORER 540 operates with UTC time.

  • Page 50: Remote Software Upgrade

    For syntax and parameters, see ATCO commands on page 133. To upgrade the software If you have an M2M subscription, the EXPLORER 540 software should be available from the Inmarsat FTP server. If not, download the new software or acquire the software from Cobham SATCOM and place it on your FTP server.

  • Page 51: File Transfer

    If possible, use the same software version in the terminals. Save configuration To command the EXPLORER 540 to save its configuration to a file and transfer it to an FTP server, do as follows: 1. To access the EXPLORER 540, use one of the following: •...
  • Page 52 Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 3. Send the command _IGETFILE to the EXPLORER 540 to download the configuration file from the specified FTP server.
  • Page 53 Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 2. Send the command _ISENDFILE to the EXPLORER 540 to make it send a log file to the specified destination on your FTP server.

  • Page 54: Status Of The Explorer 540

    56. Send the SMS command GETINFO to the EXPLORER 540. This commands retrieves • information from the EXPLORER 540 such as call time, data usage, GPS position and global IP address. For details, see ATCO commands on page 133. •...

  • Page 55: Chapter 4 Configuration With Web Interface

    Chapter 4 Configuration with web interface This chapter describes how to use the web interface to operate, set up and configure your system. It has the following sections: • The web interface • To control data connections from web interface •...

  • Page 56: The Web Interface

    4. Enter user name and password. You can log in as user or as administrator. • Default for user: User id = user, Password = <serial number of the EXPLORER 540> • Default for admin: User id = administrator, Password = admin...
  • Page 57 Chapter 4: Configuration with web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The example below shows the Support page. Name and icon of current page (on opening page: the name of the product) Icon bar Breadcrumbs Status...
  • Page 58 Chapter 4: Configuration with web interface Icons in the icon bars The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary. Icon Explanation signal Signal level of the external network (BGAN). Signal level of the external network (Cellular).

  • Page 59: To Control Data Connections From Web Interface

    BGAN network. Otherwise the text is greyed out and you cannot start data connections. If you have a cellular modem installed and the EXPLORER 540 is in Cellular modem preferred mode, you cannot start and stop data connections. For details, see Limitations in Cellular modem preferred mode on page 96 and To set up the connection mode on page 62.

  • Page 60: To Set Up Your Data Connection Packages (Bgan M2M)

    Chapter 4: Configuration with web interface To set up your data connection packages (BGAN M2M) This section only describes the Standard data connection available with M2M Note subscriptions. For information on BGAN class 2 subscription, see To set up data connections on page 145.
  • Page 61 3. Select Automatic Context Activation (ACA) of Standard data. • When you select ACA, the data connection is automatically established after restart as soon as the EXPLORER 540 and its BGAN connection are ready. This setting is mandatory when the terminal is in Cellular modem preferred or Cellular modem preferred (PRISM) mode.
  • Page 62 Chapter 4: Configuration with web interface 6. Select the connection type you want for your new connection package. For M2M subscription, you can only select Standard. 7. Click Save package. The new package should now appear as a new tile on the startup page. For details on Parameters, see To change the APN for a connection package on page 52 and Automatic Context Activation (ACA) on page 53.
  • Page 63 Chapter 4: Configuration with web interface To set up dedicated connections You can set up dedicated connections for the EXPLORER 540, e.g. for M2M equipment. The terminal must be in BGAN mode in order to use dedicated connections. Under Note Terminal settings >...

  • Page 64: Status Information

    Chapter 4: Configuration with web interface Status information If the window is large enough, it shows a status field at the bottom of the page or in the right side of the page. If not, click  at the bottom of the page to show the status page. Click  again to return to the previous page.
  • Page 65 • Cellular network operator: The operator (or provider) of the Cellular network. • Local IP address: The local IP address of the EXPLORER 540. E.g. used to connect to the web interface. • PRISM BGAN status: The status of the BGAN connection to the PRISM server (Connecting or Connected) •...

  • Page 66: The Control Panel

    M2M functions. To restart the installation process (BGAN) If you need to restart the installation process, e.g. because the EXPLORER 540 has been moved to another location, click the Installation tile in the Control panel. This will reboot the terminal and restart the installation process. For details about the installation process, see Installation process on page 13.

  • Page 67: To Use The Logs

    If there are problems with the installation, the web interface will show a warning icon next to the failing step in the installation window. The LED on the EXPLORER 540 will be yellow (warning). See Troubleshooting guide on page 102.
  • Page 68 Chapter 4: Configuration with web interface Call log (Non-M2M only) With Non-M2M subscription the Call log shows: Outgoing calls shows the start time, receiving end phone number, duration, type • (Standard voice or 3.1 kHz audio), termination cause and, if Call charges have been entered, estimated charge of each outgoing call.

  • Page 69: Terminal Settings

    Chapter 4: Configuration with web interface Terminal settings gears (Control panel) > Terminal settings. To configure the terminal settings, select 98-148232-E Terminal settings...
  • Page 70 To set up the connection mode Select network (Mode) The EXPLORER 540 can use a cellular network as an alternative to the BGAN network, if you have installed an EXPLORER 540 LTE Modem. For details, see Optional: To set up cellular network for data on page 93.
  • Page 71 In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 540 and devices connected to the EXPLORER 540. The EXPLORER 540 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 540.
  • Page 72 • Select Router mode if one or more computers are connected and the EXPLORER 540 should act as a router. When Router mode is selected, the EXPLORER 540 uses the built- in NAT module for making the necessary address translations.
  • Page 73 To enable or disable Network Service Device (NSD) If you have an Inmarsat GX system together with your EXPLORER 540 and you want to use the EXPLORER 540 (BGAN) as backup when the GX service is not available, you can acquire a Network Service Device from Inmarsat.
  • Page 74 1. In the Terminal settings page, locate the GNSS section (Global Navigation Satellite System). 2. Select GPS, GLONASS, GPS and GLONASS or BeiDou-1. 3. Click Save. Note that it may take some minutes for the EXPLORER 540 to change the navigation system. To select the language The default language of the web interface is English.

  • Page 75: Advanced Lan

    3. Select Active to activate the port forwarding. 4. Type in the Incoming port start and the Incoming port end. This is the range of port numbers on the EXPLORER 540 for which incoming traffic to the EXPLORER 540 will be forwarded.
  • Page 76 For general information on PPPoE and setup of connected equipment, see PPPoE (Point-to- Point Protocol over Ethernet), BGAN only on page 38. Before you can establish a PPPoE connection with the EXPLORER 540 you must set up the APN to use. Do as follows: gears 1.

  • Page 77: To Manage Connected Devices (Traffic Control)

    With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 540 and control which devices you want to connect. You can also select whether or not they should be allowed to use the BGAN or cellular network. Note that the available settings depend on whether or not you are logged in as administrator.
  • Page 78 Chapter 4: Configuration with web interface 3. At Name, type in the name you want for your device. 4. Click Save. Traffic control (administrator) When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows: 1.
  • Page 79 Chapter 4: Configuration with web interface To change the default settings for all devices All devices in the list are updated with the default settings when you click Save. Important 1. Click the button Default settings. 2. Select Block BGAN traffic or Block Cellular modem traffic (if available) if you want to deny access to BGAN or cellular network for all devices.

  • Page 80: To Set Up Tracking And Location Reporting

    Chapter 4: Configuration with web interface To set up tracking and location reporting You can set up the EXPLORER 540 to report to a server at certain time intervals. To set up tracking, do as follows: gears , select Tracking and location reporting.
  • Page 81 User defined name. 6. Under Interval reports, type in the Report interval in days (dd) and hours (hh). Example: If you type in “01” and “12”, the EXPLORER 540 will send a report for every 1½ day. If the EXPLORER 540 is in power save mode, no report is sent! Note 7.

  • Page 82: Support Features

    Chapter 4: Configuration with web interface Support features gears (Control panel) > Support. To open the Support page, select To view the Alerts warnings When an alert is registered, the web interface shows a warning icon in the icon bar as long as the alert is active.
  • Page 83 To reset the administrator password If you have forgotten the administrator password, do as follows: If you have physical access to the EXPLORER 540, you can also use the Reset button. Note For details, see Reset button on page 101.
  • Page 84 About The About page shows the Serial number, software version, IMSI and IMEI of your EXPLORER 540 as well as legal information. It also shows your Help desk information, if it has been entered under Advanced > Help desk. To access the About page, select Support > About.

  • Page 85: Advanced Settings

    Chapter 4: Configuration with web interface Advanced settings Passwords The EXPLORER 540 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface. Default settings are: User: User name: user, Password: <serial number of the EXPLORER 540>...
  • Page 86 To restore factory settings To restore the factory settings of the EXPLORER 540, do as follows: 1. Under Advanced, select Factory reset. All configuration will be lost and the EXPLORER 540 will return to the default Important configuration. 98-148232-E...
  • Page 87 The Auto SIM PIN validation feature allows the EXPLORER 540 to automatically send the PIN to the SIM at power up. This enables the SIM to be PIN locked (to prevent unauthorized re-use of the SIM elsewhere), while still allowing the EXPLORER 540 to connect to the BGAN network without using a PIN.
  • Page 88 If possible, use the same software version in the terminals. To save a configuration to a file To save the current configuration of your EXPLORER 540 to a file on your computer, do as follows: 1. In the Advanced page, click Load/save configuration.
  • Page 89 PDP context alive. The function is slightly different if you are using the cellular network with the optional EXPLORER 540 LTE Modem installed. The function is described below for BGAN only and then for cellular connection. Function with BGAN only With the connection watchdog activated, the terminal will send out ping commands to up to three servers of your choice.
  • Page 90 Check your IP connection (ping - similar to Connection watchdog) The terminal continuously monitors: • The time (monitors that UTC time is received from GPS at startup) The EXPLORER 540 operates with UTC time, local time is not available. Note • CS-attach (the status of circuit-switched connection) If any of the actions fail, the terminal restarts.
  • Page 91 Chapter 4: Configuration with web interface Set up Terminal watchdog To set up the Terminal watchdog, do as follows: 1. Under Advanced, select Terminal watchdog. 2. Select Enable watchdog. 3. Select Wake terminal from power save if you want the terminal to wake up from power save mode each time the watchdog interval has passed.
  • Page 92 (UTC time). Data limits (BGAN only) You can set a limit for the use of the BGAN data services with the EXPLORER 540 system. If you have entered the call charges in the menu Call charges, the system automatically calculates and displays the estimated maximum charges for your data sessions.
  • Page 93 Chapter 4: Configuration with web interface Call charges (BGAN only) Thrane & Thrane A/S does not take responsibility for the correctness of the estimated Note charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user.
  • Page 94 Chapter 4: Configuration with web interface To set up remote access with IP The settings for Remote access with IP are not relevant if you are using the Note _IREMWEB command. See To use AT commands to get remote access to the web interface on page 31.
  • Page 95 Remote control of tracking When you are using the tracking function of the EXPLORER 540, you can set up the terminal so that the tracking server can access the EXPLORER 540 e.g. to start or stop tracking or to change reporting intervals.
  • Page 96 Chapter 4: Configuration with web interface Power save There are a number of options to save power in the EXPLORER 540. For a general description of the power save options, see Power-saving on page 40. To set up the power save options, do as follows: 1.
  • Page 97 LAN port receives a magic packet from locally connected equipment. 6. Select Enable GPI pin wake up if you want to use the dedicated I/O pin on the EXPLORER 540 to wake up the terminal from power save mode. See the next section I/O pins on page 89.
  • Page 98 5. Click Save. Help desk Under Help desk you can enter the contact information you want for your EXPLORER 540. The Help desk contact information is empty by default. You must provide the contact information, e.g. the phone number for your Airtime Provider. Do as follows: 1.

  • Page 99: To Enter The Sim Pin In The Web Interface

    If you are using BGAN, the SIM is inserted in the terminal and if you are using the EXPLORER 540 LTE Modem the SIM card is inserted in the modem. The method for entering the PIN is the same for both types of network.
  • Page 100 Chapter 4: Configuration with web interface warnings 1. From the icon bar at the top, click The Alerts list opens. 2. Click Resolve next to Enter PIN for BGAN or Enter PIN for cellular modem. 3. Type in your PIN and click OK. 98-148232-E To enter the SIM PIN in the web interface...

  • Page 101: Optional: To Set Up Cellular Network For Data

    Optional: To set up cellular network for data The EXPLORER 540 is a BGAN terminal by default. However, if you are within coverage of a cellular network, you may want to acquire an EXPLORER 540 LTE Modem as an alternative to the BGAN network.
  • Page 102 In certain geographic areas and in certain frequency bands it is recommended to move the LTE modem away from the EXPLORER 540 in order not to interfere with the BGAN signal. For details, see Optional EXPLORER 540 LTE Modem on page 121.
  • Page 103 You can now access the Internet through the cellular network from a device connected to the EXPLORER 540. Note that the BGAN connection is still running in the background on standby. You cannot make calls on the cellular network through the EXPLORER 540. Only data Note connection is possible.
  • Page 104 The BGAN data connection will be ready as backup. The EXPLORER 540 will now route all data traffic via the cellular connection. It will monitor the status of both the cellular and backup BGAN connections. If the Connection watchdog or the Terminal watchdog is enabled, this function will also be used to monitor and verify connectivity of the Cellular connection.
  • Page 105 PRISM server and set up your EXPLORER 540 to communicate with this server. For details how to set up the EXPLORER 540 for PRISM, see To set up the connection mode on page 62 and To set up PRISM on page 65.
  • Page 106 In Cellular modem preferred (PRISM) mode, link selection is handled by the PRISM client in the EXPLORER 540 - it will always use the primary link (cellular) if it is available. If the primary link goes down or if ping fails, it will switch to the secondary link (BGAN). As link switch-over does not interrupt the data stream, it will switch back to the primary link as soon as it is available again (Link failure or link monitoring failure will require a new authentication phase).

  • Page 107: Chapter 5 Maintenance And Troubleshooting

    Your dealer, installer or Cobham SATCOM partner will assist you whether the need is user training, technical support, arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham SATCOM partner will also take care of any warranty issue.

  • Page 108: Software Update

    Cobham SATCOM and save it to your computer. 2. Connect your computer to the EXPLORER 540. Connect to the LAN interface of the EXPLORER 540. Depending on your system Note configuration, you may have to connect through a router or a switch.

  • Page 109: Reset Button

    Chapter 5: Maintenance and troubleshooting Reset button The EXPLORER 540 has a Reset button that has two functions: To restore all settings to factory settings, or to restart the EXPLORER 540. You can disable or limit the function of the Reset button using the web interface. See Note Reset button on page 90.

  • Page 110: Maintenance

    Chapter 5: Maintenance and troubleshooting Maintenance Cleaning the EXPLORER 540 Clean the exterior of the EXPLORER 540 with a damp cloth. Disposal of the EXPLORER 540 Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment. Never dispose these items together with unsorted municipal waste (household waste).
  • Page 111 See Connection watchdog (Link monitoring) on page 81. Network issues. Try again later. To skip ping verification, disable watchdog. The EXPLORER 540 is Software error. Restart the terminal. not operational. If the problem persists, you can restore to factory defaults as described in Reset button on page 101.
  • Page 112 GNSS. If the EXPLORER 540 has not To help the EXPLORER 540 obtain been used recently within the position fix, it should be placed same location, it can take up...
  • Page 113 The cable type is not correct. Use Ethernet Min. Cat 5 Solid copper wire, STP. Max. length: 100 m. Status signalling Means of signalling The EXPLORER 540 system provides two methods for signalling the status of the system. LED between the cable glands. • Messages shown in the web interface. •...
  • Page 114 Chapter 5: Maintenance and troubleshooting The EXPLORER 540 has one LED showing status before and during installation. The Status LED is located between the two cable glands. The LED is only in use until installation is completed, and is automatically disabled Note 10 minutes after the connection is established.
  • Page 115 Chapter 5: Maintenance and troubleshooting Event messages and status messages In the web interface of the EXPLORER 540 you can see status messages and alerts that are currently active. warnings When a warning or error event is active, the web interface shows a warning symbol .
  • Page 116 Chapter 5: Maintenance and troubleshooting Displayed text Explanation Remedy There is a problem, with the Wait for the terminal to Network failure. network, e.g. congestion. reconnect. Reconnecting... The terminal tries to If the problem persists, reconnect because it is set up contact your airtime for Automatic Context provider.
  • Page 117 Chapter 5: Maintenance and troubleshooting Displayed text Explanation Remedy The terminal is preparing to Wait for the software update Preparing for update the software. to complete. software update A wrong file name may have Use the command Error opening _IUPDFW? to show the been entered with the AT software file command _IUPDFW.
  • Page 118 Control panel > Installation. Cellular modem error There is an error with the Check that the APN for the EXPLORER 540 LTE Modem. cellular connection is set up correctly. You can set up the The text in the web interface...

  • Page 119: Log Files

    7. Choose a location for the file and save it. Call log and data log The log holds detailed information on each call or data session to and from the EXPLORER 540, including date and time, phone numbers, duration, amount of data transferred etc. Date and time is UTC time, received from the satellite.

  • Page 120: Help Desk

    4. The password is reset to admin. Help desk Under Help desk you can enter the contact information you want for your EXPLORER 540. The Help desk contact information is empty by default. You must provide the contact information, e.g. the phone number for your Airtime Provider under Advanced > Help desk. For details on how to enter the information, see Help desk on page 90.

  • Page 121: List Of Reserved Ip Subnets

    Chapter 5: Maintenance and troubleshooting List of reserved IP subnets Some IP subnets are reserved for internal use in the terminal. If any of these addresses are assigned to external equipment connected to the terminal, the terminal and connected equipment will not be able to communicate. The following local IP subnets are reserved for internal use in the terminal: 192.168.1.x and 192.168.2.x...

  • Page 122: Technical Specifications

    Appendix A Technical specifications General specifications Item Specification Type EXPLORER 540, BGAN M2M terminal/ BGAN Class 2 terminal Max. IP data rate, Rx/Tx 464 kbps/448 kbps (simultaneously) Streaming data 32, 64, and 128 kbps Voice Standard voice 4 kbps Premium voice 3.1 kHz audio, 64 kbps Physical dimensions 202 x 202 x 51.8 mm...

  • Page 123: Interfaces Specifications

    Standby: 3.5 W Transmitting: 19 W a. The EXPLORER 540 is a Powered Device (PD), that is it may be powered by PoE from external Power Sourcing Equipment (PSE), but it cannot supply PoE. b. If you are using the optional EXPLORER 540 LTE Modem, do not use the LAN interface to power the EXPLORER 540.
  • Page 124 Power save mode (wake on GPIO or timer): 0.1 W @12 VDC supply Power save mode (wake on LAN): 0.9 W Standby: 1.9 W Transmitting: 19 W (+ max. 5 W for EXPLORER 540 LTE Modem) Connector type Screw terminals...
  • Page 125 Appendix A: Technical specifications USB (Host) interface (X6) The USB interface is used for connecting the optional EXPLORER 540 LTE Modem for cellular operation. Connector pin-out USB Micro B Function Specifications Item Specification Version USB v2.0 Host Connector type Type Micro B...

  • Page 126: Built-In Bgan Antenna

    Appendix A: Technical specifications Built-in BGAN antenna Item Specification Type Directional patch array, manually adjustable Polarization RHCP, Right-hand circular polarization for both tx and rx Frequencies Inmarsat I-4 Transmit 1626,5 MHz - 1660,5 MHz Receive 1525 MHz - 1559 MHz Inmarsat Alphasat (EMEA) Extended L-band (XL) Transmit...

  • Page 127: Outline Drawing

    Appendix A: Technical specifications Outline drawing 2 x M20x1.5 threads for cable glands Dimensions are in millimeter 98-148232-E Outline drawing...
  • Page 128 Appendix A: Technical specifications M6, 4 places Max. screw length 9 mm Screw Torx 10 with security pin, 8 places Compartment for SIM card and connections Dimensions are in mm 98-148232-E Outline drawing...

  • Page 129: Optional Explorer 540 Lte Modem

    TOBY-L200 America 1900/2100 1800/1900 403715A-102 ublox Europe / ,5,7,8,20 850/900/ 850/900/ TOBY-L210 APAC 1900/2100 1800/1900 a. Operation in this LTE band requires that the EXPLORER 540 LTE Modem is installed in the external housing. 98-148232-E Optional EXPLORER 540 LTE Modem...
  • Page 130 Outline drawing, external modem M20 x 1.5 Thread for cable gland 69.5 83.8 M6 Thread x 4 places Screw depth max. 10 mm M5 Thread x 1 place Screw depth max. 10 mm Dimensions are in millimeter 98-148232-E Optional EXPLORER 540 LTE Modem...
  • Page 131 Appendix A: Technical specifications Outline drawing, EXPLORER 540 with integrated LTE modem 2 x M20x1.5 Threads for cable glands 89.9 Dimensions are in millimeter 98-148232-E Optional EXPLORER 540 LTE Modem...
  • Page 132 Appendix A: Technical specifications M6 4 places Max screw length 9 mm Screw Torx 10 with security pin 8 places Compartment for SIM card and connections Dimensions are in millimeter 98-148232-E Optional EXPLORER 540 LTE Modem...
  • Page 133 This appendix lists the function, syntax and parameters for commands used with the EXPLORER 540. You can send commands to the EXPLORER 540 either with an SMS or via AT shell. SMS is very useful for re- mote operation, because you only need the terminal’s mobile number to access the terminal. This appen- dix has the following sections: •...

  • Page 134: Overview Of M2M At And Sms Commands

    Power Save configuration _IPWSAVSCHD Enable LTE robustness _IATCROBST Activate/deactivate GPIO pin 3 or get the status of _ITGPIO the pin Get input voltage of the EXPLORER 540 _ITDCIV Administrator password control ADPWRST Activate PDP context ACTIVATE Deactivate PDP context DEACTIVATE...

  • Page 135: Sms Remote Commands

    The command name and all keywords must be in upper case; most user-provided parameters are case sensitive but may be either case. TE means Terminal Equipment - the equipment connected locally to the EXPLORER 540. • SMS remote command summary Commands The table below summarizes the available SMS remote commands.
  • Page 136 Get parameters. Set parameters. <imei> <14 digits> IMEI of the EXPLORER 540, without dashes or check digit. <info_mode> For GPS query: position data only. For other queries: use verbose mode (with titles). For GPS query: position data plus SMS usage. For other queries: use terse mode (no titles).
  • Page 137 Appendix B: Command reference Parameter Values Meaning <ping_always> Send ping only if no traffic. Always send ping, regardless of data traffic. Placeholder when no value is specified. Note that the existing setting applies. <ping_interval> <integer> Interval between pings (minutes). Placeholder when no value is specified. Note that the existing setting applies. Three ping destination IP addresses.
  • Page 138 Placeholder when no value is specified. The existing setting applies. Used if you want to change one of the other parameters without changing the wake-up setting. <wanmode> Not valid for EXPLORER 540 Not valid for EXPLORER 540 BGAN only Not valid for EXPLORER 540...
  • Page 139 An ACTIVATE or DEACTIVATE command is in progress. INVALID RESTART REQUEST Attempt to perform restart before EXPLORER 540 has been running for at least 15 minutes. INVALID WANMODE REQUEST The requested WAN mode is not supported by the EXPLORER 540, or invalid parameters are used.

  • Page 140: At Commands

    • The command name and all keywords must be in upper case; most user-provided parameters are case sensitive but may be either case. TE means Terminal Equipment - the equipment connected locally to the EXPLORER 540. • 98-148232-E AT commands...
  • Page 141 Appendix B: Command reference M2M related AT commands The following tables summarize some of the most used AT commands for M2M operation. Parameters are explained in Parameters for ATCO commands on page 133 and Parameters for other M2M related AT commands on page 137. ATCO commands The table below summarizes the ATCO commands, i.e.
  • Page 142 IP addresses, if a range of addresses is allowed. <local dir> <local dir> The name of the local directory in the EXPLORER 540 to use for getting or saving a file. <mode> Deferred activation.
  • Page 143 Appendix B: Command reference ATCO response codes The following response codes apply to the AT commands supported by SMS. Code Text Explanation General codes Complete Operation completed successfully. Unexpected software error Software error. Local file open error _IGETFILE: could not open local file after download. _ISENDFILE: could not open local file.
  • Page 144 Previous update has not finished yet. _IREMWEB command codes Global IP: <ip_addr> Remote connection to web interface is set up successfully. Indicates global IP address assigned to the EXPLORER 540’s own PDP context, to which an HTTP connection may be made. 98-148232-E AT commands...
  • Page 145 No parameters a. Up to 10 MAC addresses may be specified. b. Type _ITDCIV? to get the input voltage (in mV) of the EXPLORER 540 Parameters for other M2M related AT commands The table below summarizes the available parameters for the AT commands for M2M operation.
  • Page 146 Appendix B: Command reference AT commands for message (SMS) configuration The following AT commands are used for configuration of SMS. For details on parameters for the message configuration commands, see the 3GPP Note standard ETSI TS 127 005 V4.2.1. Command Parameters Function +CMGD <index>...
  • Page 147 Appendix B: Command reference Context management AT commands The table below summarizes some of the most used AT commands for context management. Parameters are explained in the table in the next section. For details, refer to the 3GPP standard TS 27.007. The context management AT commands can only be used over a BGAN connection Note and will not work on a cellular connection.
  • Page 148 Appendix B: Command reference Parameters for context management AT commands The table below summarizes the main parameters for the AT commands for context management. For details, refer to the 3GPP standard TS 27.007. Parameter Values Meaning <apn passwd> <apn passwd> Password for the APN.
  • Page 149 Appendix B: Command reference Parameter Values Meaning <protocol <protocol This number is uniquely assigned for the protocol being used. TCP is set to 6, number> number> and UDP is set to 17. The protocol number determines which protocol is used by the traffic flow filter (0-255). <source address <source address This is an IPv4 IP address and subnet mask (0.0.0.0.0.0.0.0 to...
  • Page 150 Appendix B: Command reference 98-148232-E AT commands...

  • Page 151: To Control Data Connections From Web Interface (Bgan)

    Appendix C BGAN non-M2M functions This appendix includes the features and functions in the EXPLORER 540 that are not available with an M2M subscription, but only with a BGAN Class 2 subscription. These functions are: • Streaming • VoIP To control data connections from web interface (BGAN) The startup page of the web interface is used to start and stop data connections and to set up the data connections.
  • Page 152 Appendix C: BGAN non-M2M functions  2. Click to start the connection. If more connections are included in the connection package, this will start all included connections. The connections icon at the bottom of the page shows when a BGAN data connection package is running. Once a Streaming connection is started, the connection will run until you stop it.

  • Page 153: To Set Up Data Connections

    Appendix C: BGAN non-M2M functions To set up data connections To create a new connection package Do as follows: 1. Click New connection package. 2. Type a Name for the new package. 3. If you want to create dedicated connections, select the Type. For details on dedicated connections, see To set up dedicated connections on page 55.

  • Page 154: To Make Phone Calls Over Bgan (Not M2M Version)

    When the VoIP phone is powered and ready, you are able to make and receive calls over BGAN. 1. Since there is only the one LAN interface and the EXPLORER 540 cannot provide power, you must connect the phone(s) via external equipment such as a router (wired or wireless) or a switch.
  • Page 155 Appendix C: BGAN non-M2M functions First time SIP setup If it is the first time you connect your phone to the EXPLORER 540 for making calls, you must first set up the SIP server details in your phone. For information how, see the user documentation for your phone.
  • Page 156 Appendix C: BGAN non-M2M functions To receive a call By default, all phones connected to the EXPLORER 540 will ring when one of the mobile numbers is called. Note however, that this depends on the call type settings. See Call types on page 147.

  • Page 157: To Manage Voip Phones Or Smartphones

    9. In the smartphone or IP handset, enter the local number and the password you just entered in the EXPLORER 540. See the documentation for your handset for details. The user name is also the local number for the handset.

  • Page 158: Fcc

    Appendix D Conformity The EXPLORER 540 is CE certified as stated in the EU Declaration of Conformity enclosed in electronic copy at the end of this appendix. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:...

  • Page 159: Japanese Radio Law And Japanese Telecommunications Business Law Compliance

    (2) this device must accept any interference received, including interference that may cause undesired operation. NOTICE: Changes or modifications made to this equipment not expressly approved by Cobham SATCOM may void the FCC authorization to operate this equipment. Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
  • Page 160 The full text of the EU declaration of conformity is available at the following internet address: http://sync.cobham.com/satcom/support/downloads Document no.: 99-157451-A Thrane & Thrane A/S trading as Cobham SATCOM. Registered no.: DK - 65 72 46 18. Registered address: Lundtoftegaardsvej 93 D, 2800 Kgs. Lyngby, Denmark. www.cobham.com...

  • Page 161: Glossary

    Glossary Glossary Automatic Context Activation. AMBE Advanced Multi-Band Excitation. A speech coding standard. Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the required destination network. AT commands A command set used for controlling modems. BeiDou Chinese satellite navigation system.
  • Page 162 Glossary with the Earth and has its origin at the centre of the Earth. The X axis passes through the equator at the prime meridian. The Z axis passes through the north pole but it does not exactly coincide with the instantaneous Earth rotational axis. The Y axis can be determined by the right-hand rule to be passing through the equator at 90 degrees longitude.
  • Page 163 Glossary ICMP Internet Control Message Protocol. An Internet protocol mostly used for diagnostics. IEEE Institute of Electrical and Electronics Engineers. IEEE is a nonprofit organization and the world’s leading professional association for the advancement of technology. IMEI International Mobile Equipment Identity. A unique number identifying your terminal. IMSI International Mobile Subscriber Identity.
  • Page 164 Glossary Network Address Translation. An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT module makes all necessary address translations. Network Service Device. An Inmarsat device for routing network traffic between GX and BGAN services.
  • Page 165 The basic communication language or protocol of the Internet. It can also be used as a communications protocol in a private network (either an intranet or an extranet). Terminal Equipment - the equipment connected locally to the EXPLORER 540. Universal Serial Bus. A specification to establish communication between devices and a host controller (usually personal computers).
  • Page 166 Glossary VoIP Voice Over IP. The routing of voice conversations over the Internet or through an IP- based network. Wide Area Network. A telecommunications network or computer network that extends over a large geographical distance. In this manual, WAN is the external network via BGAN or cellular connection, whereas LAN is used for the local connection of equipment to the terminal.

  • Page 167: Index

    Index Index BGAN network startup mode, 62 access BGAN services, 5 remote, 25 bridge mode, 64 access to settings limit in web interface, 78 access using AT commands, 24 admin password C1D2 classification, iii change, 34, 77 cables log in, 77 requirements, 11 log out, 78 call charges...
  • Page 168 10 Event log, 74 indicator, Status LED, 106 event messages initial inspection, 9 list of, 107 installation EXPLORER 540 LTE Modem, 7 mechanical, 13 set up, 93 process, 15 specifications, 121 restarting process, 58 EXPLORER 540 overview, 4...
  • Page 169 65 during installation, 15 functions, 106 light indicator, 106 limit outline drawing, 119 allowed kB, 84 overview of the EXPLORER 540, 4 allowed time, 84 data, 84 limiting user access, 78 link monitoring, 36 load configuration, 43, 80 password...
  • Page 170 Index remote SMS commands changing for BGAN, 79 enable/disable, 35 changing for cellular network, 93 remote SMS password enabling or disabling for BGAN, 79 change, 35 enabling or disabling for cellular network, 93 rules for, 35 enter in web interface, 91 remote software upgrade, 42 ping command from the terminal, 36 repack for shipment, 99...
  • Page 171 36 specifications with SMS, 27 BGAN antenna, 118 watchdog, connection, 36 cellular modem, 121 watchdog, terminal, 37 EXPLORER 540 LTE Modem, 121 web interface interfaces, 115 accessing, 48 status, 46 change language, 66 view in web interface, 56 definition, 48 navigating, 50 what’s in the delivery, 10...
  • Page 172 98-148232- www.cobham.com/satcom...

Table of Contents