COBHAM EXPLORER 540 User Manual
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EXPLORER 540
User & integrator's manual

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Summary of Contents for COBHAM EXPLORER 540

  • Page 1 EXPLORER 540 User & integrator’s manual...
  • Page 2 Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Service and support, or from the distributor.
  • Page 3 1 m est nécessaire entre l'utilisateur et l'avant de l'EXPLORER 540. Observe marked areas Under extreme heat conditions do not touch areas of the EXPLORER 540 that are marked with this symbol, as it may result in injury. 98-148232-B...
  • Page 4 Antenna safety instructions Antenna safety instructions Use only manufacturer supplied antennas. Antenna minimum safe distance: 1 m Antenna gain Directional, with maximum gain of 11.25 dBi (with reference to isotropic). The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
  • Page 5 About this manual Intended readers This manual is a user and integrator’s manual for the EXPLORER 540. The manual is intended for anyone who is using or intends to use the EXPLORER 540, including system integrators. No specific skills are required to operate the EXPLORER 540. However, it is...
  • Page 6: Table Of Contents

    Table of contents Chapter 1 Introduction to EXPLORER 540 General description ......................... 1 Features and interfaces of the EXPLORER 540 ............. 2 Your EXPLORER 540 terminal ....................3 BGAN services ............................ 5 System overview ..........................6 Chapter 2 To get started To unpack the EXPLORER 540 ....................
  • Page 7 Table of contents To control data connections from web interface .............42 To set up your data connection packages (BGAN M2M) ........43 Status information .........................45 The Control panel ..........................46 To restart the installation process ..................47 To use the logs ..........................48 Terminal settings ..........................49 Port forwarding ..........................53...
  • Page 8 Table of contents App. B Command reference SMS remote commands ......................95 AT commands ..........................99 App. C BGAN non-M2M functions To control data connections from web interface (BGAN) .......108 To set up data connections ....................110 To make phone calls over BGAN (not M2M version) ..........111 To manage VoIP phones or smartphones ..............114...
  • Page 9: General Description

    Introduction to EXPLORER 540 General description The EXPLORER 540 is a small and light BGAN M2M terminal. The durable casing and a dust and water resistant design makes the EXPLORER 540 the perfect choice for any kind of fixed outside installation.
  • Page 10: Features And Interfaces Of The Explorer 540

    Chapter 1: Introduction to EXPLORER 540 Features and interfaces of the EXPLORER 540 Features  M2M or standard class 2, depending on airtime subscription (SIM card)  Automatic installation function  Standard data up to 464/448 kbps (download/upload)  Remote management ...
  • Page 11: Your Explorer 540 Terminal

    Inmarsat Class 2 Type Approved and BGAN M2M Certified Your EXPLORER 540 terminal EXPLORER 540 overview The EXPLORER 540 is a small, compact unit comprising transceiver and antenna in one unit. Antenna for BGAN and GNSS Status LED Cable glands for:...
  • Page 12 BGAN antenna. SIM card The EXPLORER 540 requires a SIM card to go online with BGAN. Without a SIM card you can still configure the terminal, but you cannot make calls nor access the internet. Your SIM card determines whether your EXPLORER 540 is operating as an M2M terminal or as a standard class 2 terminal.
  • Page 13: Bgan Services

    Standard data (background and interactive) up to 464 kbps/448 kbps. • Streaming data rates of 32, 64 and 128 kbps. Via the EXPLORER 540 LAN interface, a SIP client (in a phone or M2M equipment) has the following voice capabilities: •...
  • Page 14: System Overview

    Power supply and additional equipment There is one LAN interface and one DC power input on the EXPLORER 540. The EXPLORER 540 works as a Powered Device (PD), that is it may be powered by PoE, Note but it does not supply PoE.
  • Page 15: Chapter 2 To Get Started

    This chapter describes: • To unpack the EXPLORER 540 • SIM card • Cable connections • Fixed installation of the EXPLORER 540 • To power the EXPLORER 540 • Installation process • To access the web interface • M2M application examples...
  • Page 16: Sim Card

    Do not insert or remove the SIM card while the EXPLORER 540 is powered! Important You insert the SIM card before installing the EXPLORER 540. The picture below shows the location of the SIM card holder, in the interface enclosure at the back of the terminal.
  • Page 17: Cable Connections

    Chapter 2: To get started Cable connections There are no external connectors on the EXPLORER 540. All cable connections on the EXPLORER 540 are made during installation. Remove the small cover at the back of the terminal and connect the cables to the relevant terminals or connectors.
  • Page 18: Fixed Installation Of The Explorer 540

    5. Tighten the cable gland. Fixed installation of the EXPLORER 540 To install the EXPLORER 540 in a fixed installation, use the pole mount kit included in the delivery. For details on how to install the EXPLORER 540, see the included installation guide.
  • Page 19: Installation Process

    EXPLORER 540 on a pole, do as follows: 1. Attach the base of the pole mount bracket to the EXPLORER 540 using the included Hex L key on the 4 screws. Caution! Max. length of the screws is 9 mm! Longer screws can damage the EXPLORER 540.
  • Page 20 The installation process starts up automatically when you apply power to the EXPLORER 540. The process is as follows: 1. Apply power to the EXPLORER 540 from a separate power supply or from a PoE source. The light indicator between the two cable glands shows the status during startup.
  • Page 21 Chapter 2: To get started 6. The EXPLORER 540 is now ready for use. For details on how to access the EXPLORER 540 from a remote location, see To access the terminal from a remote location on page 20. After successful installation, the EXPLORER 540 will automatically register on the BGAN network at every power-up and, if automatic activation is enabled, establish a data connection again.
  • Page 22: To Access The Web Interface

    Chapter 2: To get started To access the web interface You can use the built-in web interface for configuration and operation of the EXPLORER 540. To access the web interface, do as follows: 1. Start up the terminal. 2. Connect your computer to the LAN interface of the terminal. If the terminal is already installed in your system, you must connect via a router or switch, because there is only one LAN interface on the EXPLORER 540.
  • Page 23: M2M Application Examples

    Chapter 2: To get started M2M application examples When an M2M SIM card is installed, the EXPLORER 540 uses the BGAN M2M service (see BGAN M2M services on page 5). If a PoE switch is not included in the connected M2M equipment, you must provide power either through the LAN interface with a PoE injector or a PoE switch connected, or from a battery connected to the DC input.
  • Page 24 Another example is the scenario below, where power is supplied from a separate battery connected to the DC input of the EXPLORER 540. This solution may be used e.g. if you want to limit the power consumption, or if a PoE source is not available. For specifications and pinout for the DC input on the EXPLORER 540, see DC power input (X4) on page 91.
  • Page 25 Chapter 2: To get started I/O pins The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin. • Request wake up (input) • Terminal ready (output) • Control/Status input/output The Control/Status input/output can be configured (input/output and high/low) using the web interface, and with AT commands you can control or read the status of the pin.
  • Page 26: Chapter 3 Operation

    The EXPLORER 540 can be controlled both locally using the LAN interface and from a remote location over the BGAN network. For M2M operation, remote control is essential, since the EXPLORER 540 is most likely installed in a remote location where local human access is rare and maybe difficult.
  • Page 27: To Access The Terminal Using At Commands

    See Security setup on page 27. The EXPLORER 540 supports a number of M2M specific AT commands as well as a set of general AT commands. For a list of the most common commands, see AT commands on page 99.
  • Page 28: To Access The Terminal From A Remote Location

    See Security setup on page 27 and To set up remote access with SMS on page 69. You can perform a number of actions and some configuration on the EXPLORER 540 using SMS commands. Send an SMS to the mobile number of the terminal. The text in the SMS must start with the SMS command and follow the syntax for the SMS commands.
  • Page 29 The following examples use the default remote SMS password, which is remote. the Note password may be different in your EXPLORER 540. ACTIVATE: Activate a data connection with an SMS The text in the activation SMS must have the following format for activating a connection: ACTIVATE 1 {DHCP|STATIC|<name>|<IP addr>|ANY} {NA|<apn>}...
  • Page 30 CLEAR: Delete SMS messages in the EXPLORER 540 The text in the CLEAR SMS must have the following format: CLEAR <category> SMS <rsms_pwd> Example: To delete all SMS messages from the EXPLORER 540, send an SMS to the terminal with the text: CLEAR 4 SMS remote Response: No response is sent for this command.
  • Page 31 Chapter 3: Operation WATCHDOG: Request or modify watchdog settings The text in the WATCHDOG SMS must have the following format: WATCHDOG <ping1> <ping2> <ping3> <ping_ always> <ping_ interval> <wdog_ <wdog_op> enable> <rsms_pwd> Example: WATCHDOG 2 100.100.100.130 100.100.100.110 200.247.237.254 0 20 1 remote In this example, Link monitoring is set up as follows: 2: Set watchdog parameters...
  • Page 32 The text in the ATCO SMS must have the following format: ATCO <resp_mode> <rsms_pwd> <at_cmd> Example: To command the EXPLORER 540 to download new software from the default FTP server via the default APN and upgrade to the new version immediately, send an...
  • Page 33 214.123.189.119 can get remote access to the web interface (if two IP addresses are listed, it is interpreted as a range of IP addresses). 2. The EXPLORER 540 should now return an SMS response with the external IP address of the terminal.
  • Page 34 • <ip address> is the external IP address of the EXPLORER 540. The external IP address can only be obtained when a data connection (PDP context) is established. If a data connection is started. you can get the external IP address with the GETINFO SMS command, see GETINFO: Retrieve information from the EXPLORER 540 on page 22.
  • Page 35: Security Setup

    To set up the security with AT commands For details on how to send AT commands to the EXPLORER 540, see To access the terminal using AT commands on page 19. For details on syntax and parameters for the AT commands, see AT commands on page 99.
  • Page 36 Chapter 3: Operation 3. Set new password for remote SMS: AT_ICPWD=RS,<old password>,<new password> The password cannot contain spaces, e.g. “new pw” is not accepted, whereas Note “new_pw” is accepted. Example: AT_ICPWD=RS,remote,mysmspwd When you get an OK reply the password for remote SMS access is set to the new password (mysmspwd in the example).
  • Page 37: To Control Data Connections (Pdp Contexts)

    To control data connections (PDP contexts) Automatic Context Activation (ACA) In the web interface you can set up the EXPLORER 540 to automatically establish a data connection when it is registered on the satellite network. See To set up the connection mode step 3.
  • Page 38 Chapter 3: Operation PPPoE (Point-to-Point Protocol over Ethernet) To configure the connected equipment for PPPoE How to configure your equipment depends on the type of equipment. Refer to the user documentation of the equipment. As a minimum, you need to configure the user name and password in your equipment in order to make PPPoE work with the terminal The user name and password can be left blank (or insert user name: void and password: void).
  • Page 39: Power-Saving

    Chapter 3: Operation Power-saving There are two methods to save power in the EXPLORER 540. • Sleep mode • Power save mode Sleep mode When in sleep mode the terminal is registered, attached and capable of exchanging data between the LAN and the BGAN satellite interface.
  • Page 40 Remember to configure minimum one of the wake up functions described below Important - otherwise the EXPLORER 540 will not be able to enter power save mode. For configuration with the web interface, see Power save (Settings) on page 71.
  • Page 41: Remote Software Upgrade

    For Syntax and parameters, see ATCO commands on page 100. To upgrade the software If you have an M2M subscription, the EXPLORER 540 should be available from the Inmarsat FTP server. If not, download the new software or acquire the software from Cobham SATCOM and place it on your FTP server.
  • Page 42: File Transfer

    If possible, use the same software version in the terminals. Save configuration To command the EXPLORER 540 to save its configuration to a file and transfer it to an FTP server, do as follows: 1. To access the EXPLORER 540, use one of the following: •...
  • Page 43 Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 3. Send the command _IGETFILE to the EXPLORER 540 to download the configuration file from the specified FTP server.
  • Page 44: Status Of The Explorer 540

    Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password. 2. Send the command _ISENDFILE to the EXPLORER 540 to make it send a log file to the specified destination on your FTP server.
  • Page 45: Control Or Status With Gpio Pin 3

    Chapter 3: Operation • I/O pin 2 (Terminal ready output). If you connect to this pin you can get information on whether or not the terminal is ready to communicate with connected equipment. See Power save (Settings) on page 71 and I/O connector (X5) on page 91. •...
  • Page 46: Chapter 4 Configuration With Web Interface

    Chapter 4 Configuration with web interface This chapter describes how to use the web interface to operate, set up and configure your system. It has the following sections: • The web interface • To control data connections from web interface •...
  • Page 47: The Web Interface

    4. Enter user name and password. You can log in as user or as administrator. • Default for user: User id = user, Password = <serial number of the EXPLORER 540> • Default for admin: User id = administrator, Password = admin...
  • Page 48 Chapter 4: Configuration with web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The example below shows the Support page. Name and icon of current page (on opening page: the name of the product) Icon bar Breadcrumbs Status...
  • Page 49 Chapter 4: Configuration with web interface Icons in the icon bars The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary. Icon Explanation Signal level of the external network. ...
  • Page 50: To Control Data Connections From Web Interface

    BGAN network. Otherwise the text is greyed out and you cannot start data connections. To start and stop data connections on your EXPLORER 540, do as follows: 1. In the opening page, locate the connection package you want to start.
  • Page 51: To Set Up Your Data Connection Packages (Bgan M2M)

    Chapter 4: Configuration with web interface To set up your data connection packages (BGAN M2M) This section only describes the Standard data connection available with M2M Note subscriptions. For information on class 2 subscription, see To set up data connections on page 110.
  • Page 52 Chapter 4: Configuration with web interface To create a new connection package You must be logged in as administrator to be able to create connection packages. Note Do as follows: 1. Click New connection package. 2. Type a name for the new package and click Save. 3.
  • Page 53: Status Information

    Chapter 4: Configuration with web interface Status information If the window is large enough, it shows a status field at the bottom of the page or in the right side of the page. If not, click  at the bottom of the page to show the status page. Click  again to return to the previous page.
  • Page 54: The Control Panel

    Chapter 4: Configuration with web interface The Control panel The Control panel is used for accessing the settings and functions of your EXPLORER 540.  To open the Control panel, click from the bottom right corner of the web interface.
  • Page 55: To Restart The Installation Process

    If there are problems with the installation, the web interface will show a warning icon next to the failing step in the installation window. The LED on the EXPLORER 540 will be yellow (warning). See Troubleshooting guide on page 78.
  • Page 56: To Use The Logs

    Chapter 4: Configuration with web interface To use the logs To access the logs  and select Logs from the menu. The Logs page contains: To access the Logs, select Call log: A list of all incoming, outgoing and missed calls since the log was last cleared. •...
  • Page 57: Terminal Settings

    Chapter 4: Configuration with web interface Terminal settings  (Control panel) > Terminal settings. To configure the terminal settings, select 98-148232-B Terminal settings...
  • Page 58 In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 540 and devices connected to the EXPLORER 540. The EXPLORER 540 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 540.
  • Page 59 • Select Router mode if one or more computers are connected and the EXPLORER 540 should act as a router. When Router mode is selected, the EXPLORER 540 uses the built- in NAT module for making the necessary address translations.
  • Page 60 1. In the Terminal settings page, locate the GNSS section (Global Navigation Satellite System). 2. Select GPS, GLONASS, GPS and GLONASS or BeiDou-1. 3. Click Save. Note that it may take some minutes for the EXPLORER 540 to change the navigation system. To select the language The default language of the web interface is English.
  • Page 61: Port Forwarding

    3. Select Active to activate the port forwarding. 4. Type in the Incoming port start and the Incoming port end. This is the range of port numbers on the EXPLORER 540 for which incoming traffic to the EXPLORER 540 will be forwarded.
  • Page 62: To Manage Connected Devices (Traffic Control)

    With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 540 and control which devices you want to connect. You can also select whether or not they should be allowed to use the BGAN network. Note that the available settings depend on whether or not you are logged in as administrator.
  • Page 63 Chapter 4: Configuration with web interface 3. At Name, type in the name you want for your device. 4. Click Save. Traffic control (administrator) When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows: 1.
  • Page 64 Chapter 4: Configuration with web interface To block or allow BGAN traffic or edit the name for a device 1. In the Traffic control page, click the device you want to set up. The page shows the name, MAC address, IP address and traffic rule for the device. 2.
  • Page 65: To Set Up Tracking

    Chapter 4: Configuration with web interface To set up tracking You can set up the EXPLORER 540 to report to a server at certain time intervals. To set up tracking, do as follows:  , select Tracking. 1. From the Control panel 2.
  • Page 66 User defined name. 6. Type in the Report interval in days (dd) and hours (hh). Example: If you type in “01” and “12”, the EXPLORER 540 will send a report for every 1½ day. If the EXPLORER 540 is in power save mode, no report is sent! Note 7.
  • Page 67: Support Features

    Chapter 4: Configuration with web interface Support features  (Control panel) > Support. To open the Support page, select To view the Alerts  When an alert is registered, the web interface shows a warning icon in the icon bar as long as the alert is active.
  • Page 68 4. Choose a location for the file and save it. To update software To update the software in the EXPLORER 540 using the web interface, do as follows: 1. Download the new software or acquire the software from Cobham SATCOM and save it on your computer.
  • Page 69 To reset the administrator password If you have forgotten the administrator password, do as follows: If you have physical access to the EXPLORER 540, you can also use the Reset button. Note For details, see Reset button on page 77.
  • Page 70: Advanced Settings

    Chapter 4: Configuration with web interface Advanced settings Passwords The EXPLORER 540 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface.
  • Page 71 To restore factory settings To restore the factory settings of the EXPLORER 540, do as follows: 1. Under Advanced, select Factory reset. All configuration will be lost and the EXPLORER 540 will return to the default Important configuration. 2. Click OK.
  • Page 72 The Auto SIM PIN validation feature allows the EXPLORER 540 to automatically send the PIN to the SIM at power up. This enables the SIM to be PIN locked (to prevent unauthorised re-use of the SIM elsewhere), while still allowing the EXPLORER 540 to connect to the BGAN network without using a PIN.
  • Page 73 If possible, use the same software version in the terminals. To save a configuration to a file To save the current configuration of your EXPLORER 540 to a file on your computer, do as follows: 1. In the Advanced page, click Load/save configuration.
  • Page 74 Chapter 4: Configuration with web interface 3. Browse to the configuration file and click Open... The configuration is now loaded into your EXPLORER 540. When the configuration is loaded successfully, the EXPLORER 540 restarts with the new configuration. Link monitoring...
  • Page 75 Chapter 4: Configuration with web interface Data limits You can set a limit for the use of data services with the EXPLORER 540 system. If you have entered the call charges in the menu Call charges, the system automatically calculates and displays the estimated maximum charges for your data sessions.
  • Page 76 Chapter 4: Configuration with web interface Remote management You can set up the terminal so that it can be controlled from a remote location. To set up the terminal for remote management, select Advanced > Remote management from the Control panel. 98-148232-B Advanced settings...
  • Page 77 Chapter 4: Configuration with web interface To set up remote access with IP The settings for Remote access with IP are not relevant if you are using the Note _IREMWEB command. See To use AT commands to get remote access to the web interface on page 25.
  • Page 78 Remote control of tracking When you are using the tracking function of the EXPLORER 540, you can set up the terminal so that the tracking server can access the EXPLORER 540 e.g. to start or stop tracking or to change reporting intervals.
  • Page 79 Chapter 4: Configuration with web interface Power save (Settings) There are a number of options to save power in the EXPLORER 540. For a general description of the power save options, see Power-saving on page 31. To set up the power save options, do as follows: 1.
  • Page 80 Note 5. Select Enable GPI pin wake up if you want to use the dedicated I/O pin on the EXPLORER 540 to wake up the terminal from power save mode. See the next section I/O pins (Settings) on page 72.
  • Page 81 5. Click Save. Help desk Under Help desk you can enter the contact information you want for your EXPLORER 540. The Help desk contact information is empty by default. You must provide the contact information, e.g. the phone number for your Airtime Provider. Do as follows: 1.
  • Page 82: To Enter The Sim Pin In The Web Interface

    If a computer is connected when you start up the terminal, you can access the web interface and enter the SIM PIN here. If your EXPLORER 540 is used in an unmanned M2M system, you will normally Important not be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system.
  • Page 83: Chapter 5 Maintenance And Troubleshooting

    Your dealer, installer or Cobham SATCOM partner will assist you whether the need is technical support, arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham SATCOM partner will also take care of any warranty issue.
  • Page 84: Software Update

    Cobham SATCOM and save it to your computer. 2. Connect your computer to the EXPLORER 540. Connect to the LAN interface of the EXPLORER 540. Depending on your system Note configuration, you may have to connect through a router or a switch.
  • Page 85: Reset Button

    Chapter 5: Maintenance and troubleshooting Reset button The EXPLORER 540 has a Reset button that has two functions: To restore all settings to factory settings, or to restart the EXPLORER 540. You can disable or limit the function of the Reset button using the web interface. See Note Reset button on page 73.
  • Page 86: Maintenance

    Chapter 5: Maintenance and troubleshooting Maintenance Cleaning the EXPLORER 540 Clean the exterior of the EXPLORER 540 with a damp cloth. Disposal of the EXPLORER 540 Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment.
  • Page 87 SIM card and re-insert it according to the instructions in the installation guide. The web interface The EXPLORER 540 is unable Make sure the view to the GNSS shows to register on the network, satellites is not blocked.
  • Page 88 GNSS. If the EXPLORER 540 has not To help the EXPLORER 540 obtain been used recently within the position fix, it should be placed same location, it can take up...
  • Page 89 STP. Max. length: 100 m Status signalling Means of signalling The EXPLORER 540 system provides two methods for signalling the status of the system. Light indicator between the cable glands • Messages shown in the web interface •...
  • Page 90 After installation the indicator is disabled. Power off or light indicator has been disabled Event messages and status messages In the web interface of the EXPLORER 540 you can see status messages and alerts that are currently active. ...
  • Page 91 Chapter 5: Maintenance and troubleshooting Displayed text Explanation Remedy The terminal failed to Wait for the terminal to Automatic activation automatically activate a reconnect. failed. Standard data connection at Reconnecting... start-up, even though it was configured to do so. The terminal failed to Restart the connection e.g.
  • Page 92 Chapter 5: Maintenance and troubleshooting Displayed text Explanation Remedy The terminal is not registered You can only make a Not registered to on the satellite network. connection if the terminal is the network registered on the satellite network. Make sure that: •...
  • Page 93 Chapter 5: Maintenance and troubleshooting Displayed text Explanation Remedy Remote software update Try again later. Online software failed update failed If the problem persists, contact your distributor. Remote software update Check the status of the Online software failed because the data terminal, e.g.
  • Page 94: Log Files

    7. Choose a location for the file and save it. Call log and data log The log holds detailed information on each call or data session to and from the EXPLORER 540, including date and time, phone numbers, duration, amount of data transferred etc. Date and time is UTC time, received from the satellite.
  • Page 95: To Reset The Administrator Password

    4. The password is reset to admin. Help desk Under Help desk you can enter the contact information you want for your EXPLORER 540. The Help desk contact information is empty by default. You must provide the contact information, e.g. the phone number for your Airtime Provider under Advanced > Help desk. For details on how to enter the information, see Help desk on page 73.
  • Page 96: List Of Reserved Ip Subnets

    Chapter 5: Maintenance and troubleshooting List of reserved IP subnets Some IP subnets are reserved for internal use in the terminal. If any of these addresses are assigned to external equipment connected to the terminal, the terminal and connected equipment will not be able to communicate. The following local IP subnets are reserved for internal use in the terminal.
  • Page 97: Technical Specifications

    Appendix A Technical specifications General specifications Item Specification Type EXPLORER 540, BGAN M2M terminal/ BGAN Class 2 terminal Max. IP data rate, Rx/Tx 464 kbps/448 kbps (simultaneously) Streaming data 32, 64, and 128 kbps Voice Standard voice 4 kbps Premium voice 3.1 kHz audio, 64 kbps Physical dimensions 202 x 202 x 51.8 mm...
  • Page 98: Interfaces Specifications

    Connector types Standard ISO/IEC 8877:1992 and PoE+ IEEE 802.3at type 2 class 4 NOTE: The EXPLORER 540 is a Powered Device (PD), that is it may be powered by PoE from external Power Sourcing Equipment (PSE), but it cannot supply PoE Power consumption Power save mode (“wake-on”...
  • Page 99 Appendix A: Technical specifications Item Specification Max. cable length 100 m / 328 ft with Cat5 UTP DC power input (X4) Connector pin-out Function Screw terminal DCIN+ DCIN- To unscrew and fasten the screws in X4 use a screwdriver (max. 3.5 mm wide). If the DC cable is shielded, connect the shield to pin 3, GND.
  • Page 100: Built-In Bgan Antenna

    Appendix A: Technical specifications To insert the wires in X5 use a screwdriver (max. 2mm wide) to push each terminal open. For configuration of the I/O pins, see Power save (Settings) on page 71 USB (Host) interface (X6, Future use) Connector pin-out USB Micro B Function...
  • Page 101: Outline Drawing

    Appendix A: Technical specifications Outline drawing 2 x cable glands for cable diameter Ø5 to Ø10 mm Dimensions are in millimeter 98-148232-B Outline drawing...
  • Page 102 Appendix A: Technical specifications M6 4 places Max. screw length 9 mm Screw Torx 10 with security pin, 8 places Dimensions are in mm 98-148232-B Outline drawing...
  • Page 103: Sms Remote Commands

    This appendix lists the function, syntax and parameters for commands used with the EXPLORER 540. You can send commands to the EXPLORER 540 either with an SMS or with AT commands. SMS is very useful for remote operation, because you only need the terminal’s mobile number to access the terminal. There is one section for each type of command: •...
  • Page 104 Appendix B: Command reference SMS remote command summary Commands The table below summarizes the available SMS remote commands. Empty cells means no parameters and no placeholders (the password comes just after the last parameter). Command Parm1 Parm2 Parm Parm Parm Parm Parm Password...
  • Page 105 <imei> <14 digits> IMEI of the EXPLORER 540, without dashes or check digit <resp_mode> None – send no responses to AT commands Immediate - immediate responses, but not unsolicited Final –...
  • Page 106 IP address in the existing PDP table). INVALID RESTART REQUEST Attempt to perform restart before EXPLORER 540 has been running for at least 15 minutes INVALID WATCHDOG PING ADDRESS Entered Ping address is out of range (0.0.0.0 –...
  • Page 107: At Commands

    • The command name and all keywords must be in upper case; most user-provided parameters are case sensitive but may be either case. TE means Terminal Equipment - the equipment connected locally to the EXPLORER 540. • 98-148232-B AT commands...
  • Page 108 Appendix B: Command reference M2M related AT commands The tables below summarize some of the most used AT commands for M2M operation. Parameters are explained in Parameters for other M2M related AT commands on page 104. ATCO commands The table below summarizes the ATCO commands, i.e. AT commands that can be used in the SMS command ATCO.
  • Page 109 <filename> The name of the file to use, including extension <local dir> <local dir> The name of the local directory in the EXPLORER 540 to use for getting or saving a file <ftp dir> <ftp dir> The name of the directory on the ftp server to use for getting or saving a file <enable>...
  • Page 110 Appendix B: Command reference ATCO response codes The following response codes apply to the AT commands supported by SMS. Code Text Explanation General codes Complete Operation completed successfully Unexpected software error Software error Local file open error _IGETFILE: could not open local file after download _ISENDFILE: could not open local file _IUPDCFG: Loading configuration failed.
  • Page 111 Previous update has not finished yet. _IREMWEB command codes Global IP: <ip_addr> REMWEB connection set up successfully. Indicates global IP address assigned to the EXPLORER 540’s own PDP context, to which an HTTP connection may be made. 98-148232-B AT commands...
  • Page 112 The power save mode to be set up is “time of day”, that is a specific time of TOD_TRG day where the EXPLORER 540 wakes up from power save mode. <psvalue> <idle-minutes> Used with IDLE_TRG (above). Number of minutes (e.g. 15) <HH:MM>...
  • Page 113 Appendix B: Command reference Context management AT commands The table below summarize some of the most used AT commands for context management. Parameters are explained in the table in the next section. Command Parm1 Parm2 Parm3 Parm4 Parm5 Parm6 Parm7 +CGDCONT <cid>...
  • Page 114 Appendix B: Command reference Parameter Values Meaning <Guaranteed <Guaranteed The guaranteed bit rate up link (32, 64, 128) bitrate UL> bitrate UL> Placeholder when Standard data is selected <Guaranteed <Guaranteed The guaranteed bit rate down link (32, 64, 128) bitrate DL> bitrate DL>...
  • Page 115 Appendix B: Command reference Message (SMS) configuration AT commands The following AT commands are used for configuration of SMS. For details on parameters for the message configuration commands, see the 3GPP Note standard ETSI TS 127 005 V4.2.1. Command Parm1 Parm2 Parm3 Parm4...
  • Page 116: To Control Data Connections From Web Interface (Bgan)

    Appendix C BGAN non-M2M functions This appendix includes the features and functions in the EXPLORER 540 that are not available with an M2M subscription, but only with a standard BGAN subscription. These functions are: • Streaming • VoIP To control data connections from web interface (BGAN) The startup page of the web interface is used to start and stop data connections and to set up the data connections.
  • Page 117 Chapter C: BGAN non-M2M functions  If the connection fails, the connection tile shows an exclamation mark and an error message. The error message is also shown in the data log, see Data log on page 48.  When a connection is active, the icon changes to and the tile for the active connection shows: •...
  • Page 118: To Set Up Data Connections

    Chapter C: BGAN non-M2M functions To set up data connections To create a new connection package Do as follows: 1. Click New connection package. 2. Type a name for the new package and click Save. 3. Click Click here to create connections. 4.
  • Page 119: To Make Phone Calls Over Bgan (Not M2M Version)

    When the VoIP phone is powered and ready, you are able to make and receive calls over BGAN. 1. Since there is only the one LAN interface and the EXPLORER 540 cannot provide power, you must connect the phone(s) via external equipment such as a router (wired or wireless) or a switch.
  • Page 120 Appendix C: BGAN non-M2M functions First time SIP setup If it is the first time you connect your phone to the EXPLORER 540 for making calls, you must first set up the SIP server details in your phone. For information how, see the user documentation for your phone.
  • Page 121 Appendix C: BGAN non-M2M functions To receive a call By default, all phones connected to the EXPLORER 540 will ring when one of the mobile numbers is called. Note however, that this depends on the call type settings. See Call types on page 112.
  • Page 122: To Manage Voip Phones Or Smartphones

    9. In the smartphone or IP handset, enter the local number and the password you just entered in the EXPLORER 540. See the documentation for your handset for details. The user name is also the local number for the handset.
  • Page 123: Ce (R&Tte)

    Conformity CE (R&TTE) The EXPLORER 540 is CE certified (R&TTE directive) as stated in “Declaration of Conformity with R&TTE Directive” enclosed in electronic copy at the end of this appendix. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is...
  • Page 124: Japanese Radio Law And Japanese Telecommunications Business Law Compliance

    (2) this device must accept any interference received, including interference that may cause undesired operation. NOTICE: Changes or modifications made to this equipment not expressly approved by Cobham SATCOM may void the FCC authorization to operate this equipment. Japanese Radio Law and Japanese Telecommunications Business Law Compliance.
  • Page 126: Glossary

    Glossary Glossary Automatic Context Activation Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the required destination network. Conformité Européenne. This term signifies that a CE certified product conforms to European health, environmental, and safety regulations. In short, it makes the product legal to be sold in the European Union.
  • Page 127 Glossary IMSI International Mobile Subscriber Identity. A unique number used to identify a mobile subscriber on a wireless network. IMSO International Maritime Satellite Organisation. An intergovernmental body established to ensure that Inmarsat continues to meet its public service obligations, including obligations relating to the GMDSS.
  • Page 128 Used e.g. for Internet telephony. Short Message Service Terminal Equipment - the equipment connected locally to the EXPLORER 540. Coordinated Universal Time. The International Atomic Time (TAI) with leap seconds added at irregular intervals to compensate for the Earth’s slowing rotation. Leap seconds are used to allow UTC to closely track UT1, which is mean solar time at the Royal Observatory, Greenwich.
  • Page 129: Index

    Index Index access call charges remote, 20 estimating in web interface, 67 access to settings call log, 48 limit in web interface, 63 calls access using AT commands, 19 make, 112 admin password missed, received, outgoing, 48 change, 27, 62 total usage, 48 log in, 62 CE compliance, 115...
  • Page 130 2 Event log, 59 specifications, 90 event messages internet connection mode list of, 82 setting, 51 EXPLORER 540 overview, 3 IP address extended L-band for web interface, 14, 39 frequencies, 92 local, setting up, 51 IP addresses, reserved, 88...
  • Page 131 71 select, 52 sleep mode, 31 non-M2M services, 5 PPPoE, 30 outline drawing, 93 radiation distance, iv overview of the EXPLORER 540, 3 remote access, 20 methods, 19 to web interface, 25 with AT commands, 19 with SMS, 20 password...
  • Page 132 Index remote SMS commands SMS commands, 95 enable/disable, 28 enable/disable, 28 remote SMS password list of, 95 change, 28 parameters summary, 96, 105 remote software upgrade, 33 Summary, 96 repack for shipment, 75 software repoint the antenna, 47 remote update, 33 report update with web interface, 60, 76 diagnostics, 59, 86...
  • Page 133 Index warning messages, 59 warranty, 75 watchdog, 29, 66 with SMS, 23 web interface accessing, 39 change language, 52 definition, 39 navigating, 41 what’s in the delivery, 8 98-148232-B...
  • Page 134 98-148232-B www.cobham.com/satcom...

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