Epson DS-870 User Manual page 5

User's Guide
Regular Cleaning Alert Settings. . . . . . . . . . . . . 90
System Administration. . . . . . . . . . . . . . . . . . . .90
Device Information. . . . . . . . . . . . . . . . . . . . . . . . 91
Using the Flatbed Scanner Dock
Part Names and Functions of the Flatbed
Scanner Dock. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Scanning from the Scanner Glass. . . . . . . . . . . . . . 93
Notes on Using the Flatbed Scanner Dock. . . . . . . . 95
Notes on Scanning from the ADF. . . . . . . . . . . . 95
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cleaning the Flatbed Scanner Dock. . . . . . . . . . 98
Transferring and Transporting the Flatbed
Scanner Dock. . . . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting for the Flatbed Scanner Dock. . . 100
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 100
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .101
Binding Margins of a Booklet are Distorted
or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Offset Appears in the Background of Images. . . 101
Maintenance
Cleaning Outside the Scanner. . . . . . . . . . . . . . . . 102
Cleaning Inside the Scanner. . . . . . . . . . . . . . . . . 102
Replacing the Roller Assembly Kit. . . . . . . . . . . . .107
Resetting the Number of Scans. . . . . . . . . . . . . . . 111
Resetting the Number of Scans on the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .112
Resetting the Number of Scans in Epson Scan
2 Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Transporting the Scanner. . . . . . . . . . . . . . . . . . . 113
Updating Applications and Firmware. . . . . . . . . . 114
Solving Problems
Scanner Problems. . . . . . . . . . . . . . . . . . . . . . . . 116
Checking Messages on the Control Panel. . . . . .116
The Scanner Does Not Turn On. . . . . . . . . . . . 116
Problems Starting Scanning. . . . . . . . . . . . . . . . . 117
Cannot Start Document Capture Pro
(Windows) or Document Capture (Mac OS). . . 117
Cannot Start Epson Scan 2. . . . . . . . . . . . . . . . 117
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 118
Multiple Originals Are Fed. . . . . . . . . . . . . . . . 118
Removing Jammed Originals from the Scanner. 118
Contents
The Original Jams in the Scanner Frequently. . . 119
Paper Protection Does not Work Correctly. . . . 120
The Originals Get Dirty. . . . . . . . . . . . . . . . . . 120
Scanning Speed Slows Down when Scanning
Continuously. . . . . . . . . . . . . . . . . . . . . . . . . . 120
Scanning Takes a Long Time. . . . . . . . . . . . . . . 120
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 121
Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Glass Dirt Alert Does Not Disappear. . . . . . . . .121
Colors Are Uneven in the Scanned Image. . . . . 121
Expanding or Contracting the Scanned Image. . 122
Offset Appears in the Background of Images. . . 122
Scanned Image or Text is Blurred. . . . . . . . . . . 123
Moiré Patterns (Web-Like Shadows) Appear. . . 123
The Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Character is not Recognized Correctly. . . . . . . .124
Cannot Solve Problems in the Scanned Image. . 124
Uninstalling and Installing Applications. . . . . . . . 125
Uninstalling Your Applications. . . . . . . . . . . . . 125
Installing Your Applications. . . . . . . . . . . . . . . 127
Technical Specifications
General Scanner Specifications. . . . . . . . . . . . . . . 128
Dimensions and Weight Specifications. . . . . . . . . 129
Electrical Specifications. . . . . . . . . . . . . . . . . . . . 129
Scanner Electrical Specifications. . . . . . . . . . . . 129
AC Adapter Electrical Specifications. . . . . . . . . 129
Environmental Specifications. . . . . . . . . . . . . . . . 130
System Requirements. . . . . . . . . . . . . . . . . . . . . . 130
Standards and Approvals
Standards and Approvals for European Models. . . 132
Standards and Approvals for Australian Models. . . 132
Where to Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . .133
Contacting Epson Support. . . . . . . . . . . . . . . . . . 133
Before Contacting Epson. . . . . . . . . . . . . . . . . 133
Help for Users in Europe. . . . . . . . . . . . . . . . . .133
Help for Users in Taiwan. . . . . . . . . . . . . . . . . .134
Help for Users in Australia. . . . . . . . . . . . . . . . 134
Help for Users in Singapore. . . . . . . . . . . . . . . 135
Help for Users in Thailand. . . . . . . . . . . . . . . . 135
Help for Users in Vietnam. . . . . . . . . . . . . . . . .135
Help for Users in Indonesia. . . . . . . . . . . . . . . .136
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