Levana Willow Series Manual
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Levana Willow Series Manual

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Willow
+
™
Digital Baby Video Monitor
MANUAL
-
CAUTION: Keep small parts away from children.

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Summary of Contents for Levana Willow Series

  • Page 1 Willow ™ Digital Baby Video Monitor MANUAL CAUTION: Keep small parts away from children.

  • Page 2: Safety Instructions & Disclaimers

    SAFETY INSTRUCTIONS & DISCLAIMERS Caution: Keep small parts away from children. Strangulation Hazard: Children can become entangled in cords. Power cords should be kept more than 3 feet away from the crib and baby’s reach at all times. Baby monitors and cameras with power cords should never be hung on or near the crib. This product is not a toy and should be kept out of children’s reach.
  • Page 3 SAFETY INSTRUCTIONS & DISCLAIMERS Damage Requiring Service: This unit should be serviced by qualified personnel only when: Objects have fallen or liquid has been spilled into the unit. The units have been exposed to liquids or moisture. The units do not appear to operate normally or exhibit a distinct change in performance. The units have been dropped or the enclosure damaged.
  • Page 4 FCC STATEMENT FCC CAUTION: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 IC STATEMENT IC WARNING This device complies with CNR Industry Canada license-exempt devices. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The device is compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance.

  • Page 6: Support

    If you have warranty or support issues please contact us using any of the following methods: Web: www.mylevana.com Support: www.mylevana.com/Support_Center.eng.html LEVANA Canada LEVANA USA 4080 Montrose Road 840 Aero Drive Niagara Falls, ON Cheektowaga, NY...

  • Page 7: Warranty Terms

    The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other warranty, expressed or implied is provided. LEVANA assumes no responsibilities for any other claims not specifically mentioned in this warranty.

  • Page 8: Table Of Contents

    TABLE OF CONTENTS Safety Instructions & Disclaimers ......................................2 Support .................................................6 Warranty Terms ............................................7 What’s Included ............................................10 Let’s Get Started ............................................11 Did You Know? .................................................11 Monitor ..................................................11 Cameras ..................................................11 Monitor and Camera Features ..........................................12 Battery Installation ..............................................13 Getting The Most Out Of Your Rechargeable Battery ..................................13 Connecting Power To The Monitor / Charging The Battery ..............................14 Connecting Power To The Camera ........................................14 Set Up .................................................14...
  • Page 9 TABLE OF CONTENTS Talk To Baby ................................................19 Camera Views ................................................. 20 Pan/Tilt/Zoom ................................................21 Menu Functions ............................................22 Menu Icons ................................................22 Menu ..................................................23 Feed/Nap Timer ..............................................24 Lullabies ..................................................26 Temperature ................................................28 Pairing ..................................................31 Unpairing ...................................................33 Settings ..................................................35 Support ..................................................

  • Page 10: What's Included

    We reserve the right to change models, configuration, or specifications without notice or liability. Product may not be exactly as shown. pies This is not a medical product. If there is a problem with the child/baby, please call 911 immediately. ©2016 LEVANA®. All rights reserved. LEVANA®, pies...

  • Page 11: Let's Get Started

    LET’S GET STARTED Introduction Customer Support Tap to pair additional camera Tap to pair a DID YOU KNOW? Your Willow monitor is compatible with 2 different types of cameras! To learn more about adding additional cameras, please visit our website at www.mylevana.com. MONITOR CAMERAS...

  • Page 12: Monitor And Camera Features

    LET’S GET STARTED MONITOR AND CAMERA FEATURES Power Button Stand Microphone Power Input Push to Talk Button Battery Compartment Power LED Power On/Off Menu Button LCD Screen Night Vision Light Sensor Speaker Speaker Microphone Temperature Sensor Pairing Button Antenna Volume 10.

  • Page 13: Battery Installation

    NOTE: For extended periods of non-use, Levana recommends removing the battery from the monitor. GETTING THE MOST OUT OF YOUR RECHARGEABLE BATTERY • Fully charge the battery (3-7 hours) before first use •...

  • Page 14: Connecting Power To The Monitor / Charging The Battery

    pport SET UP 12:45 BACK 22°c Introduction Customer Support 12:45 BACK 22°c Press pairing button on camera now Tap to pair additional camera Introduction Customer Support BACK 22°c CONNECTING POWER TO THE MONITOR / CHARGING THE BATTERY Introduction Customer Support 2°c a now Tap to pair additional camera...

  • Page 15: Placement Of The Monitor

    SET UP PLACEMENT OF THE MONITOR PLACEMENT OF THE CAMERA The camera can be placed on a tabletop or hung on the wall above the You can place the monitor on a tabletop using the retractable area being monitored. table stand on the back of the monitor. When not in use, •...

  • Page 16: Mounting The Camera On A Wall Safely

    SET UP MOUNTING THE CAMERA ON A WALL SAFELY Before drilling the holes, it is important to check the reception and camera positioning in the intended location on the wall. Ensure you are hanging the camera no less than 3 feet away from baby’s crib. Pre-drill two holes in the wall using a 3/16”, 4.8mm drill bit.

  • Page 17: Night Vision

    OPERATIONS NIGHT VISION The camera is equipped with invisible IR (Infrared) LEDs which keep the nursery dark. The LEDs are located on the front of the camera and allow you to see up to 12 feet in complete darkness so you can check on your baby at any time of night. The night vision LEDs will activate automatically when the light sensor on the camera detects that the light levels are too low.
  • Page 18 OPERATIONS VOLUME Use the icons on the right side of the monitor to increase/decrease/mute the volume. If you press and hold the button, the option to change the volume on the touch screen will appear on the screen. • Press the icon to increase the volume in live view;...

  • Page 19: Talk To Baby Tm

    OPERATIONS Introduction Customer Support Tap to pair additional camera Tap to pair additional camera TALK TO BABY With the simple press of a button, you can talk to your child at any time without entering the nursery. To talk, press and hold the button on the top right corner of To talk when using multiple cameras, tap the on the the monitor and release to listen.

  • Page 20: Camera Views

    12:45 22°c 12:45 22°c OPERATIONS 12:45 22°c CAMERA VIEWS 12:45 22°c Camera views allow you to choose how you view your cameras. You can choose from single, split screen (for cameras 1 & 2 only), and quad screen view. To change the camera view when you have paired multiple The available cameras will be shown on the screen.

  • Page 21: Pan/Tilt/Zoom

    OPERATIONS 12:45 22°c PAN/TILT/ZOOM Zoom The zoom function allows you to zoom in 2X on the image The camera is equipped with Pan/Tilt/Zoom (PTZ). You can adjust shown on the screen. the angle 300° degrees horizontal and 110° degrees vertical from the center position.

  • Page 22: Menu Functions

    MENU FUNCTIONS MENU ICONS Sleep Mode Volume - 2 Temperature Hot Audio Only Volume - 3 Zoom Lens Unpair Camera Volume - /Off / Mute Zoom Lens Camera - 1 Timer - Last feed right Quad Screen Camera - 2 Timer - Last feed left Split Screen Camera - 3...

  • Page 23: Menu

    12:45 22°c MENU FUNCTIONS 12:45 BACK 22°c Feed/Nap Timer Lullabies Temperature Press pairing button on camera now Tap to pair additional camera Introduction Customer Support MENU Pair Camera Settings Support Tap to pair additional camera Tap to pair additional camera 12:45 BACK 22°c...

  • Page 24: Feed/Nap Timer

    Battery - 100% Battery - 100% MENU FUNCTIONS Battery - 50-75% Battery - 50-75% Battery - 25-50% Battery - 25-50% Battery - 0-25% Battery - 0-25% Battery - Charging Battery - Charging FEED/NAP TIMER LED indicator - 5 LED indicator - 5 LED indicator - 4 LED indicator - 4 After feeding your baby or when putting your baby down for a nap you can set a timer that alerts you when it’s time for another feeding...
  • Page 25 Battery - Charging MENU FUNCTIONS LED indicator - 5 LED indicator - 4 LED indicator - 3 LED indicator - 2 FEED/NAP TIMER CONTINUED LED indicator - 1 Camera Selection: The drop down Menu will allow you to set Dont Show Again a timer for each camera connected.

  • Page 26: Lullabies

    MENU FUNCTIONS Set Timer Set Timer Last Feed Last Feed Camera 1 Camera 1 03 : 00 Camera 2 03 : 00 Camera 2 LEFT RIGHT LEFT eed/Nap Timer Lullabies Temperature Camera 3 Camera 3 Feed/Nap Timer Lullabies Temperature Alert Settings Alert Settin LULLABIES Camera 4...
  • Page 27 Set Timer Last Feed Camera 1 MENU FUNCTIONS 03 : 00 Camera 2 LEFT RIGHT Camera 3 d/Nap Timer Lullabies Temperature Alert Settings Camera 4 START AUDIBLE LULLABIES CONTINUED REPEAT ON SCREEN Camera Selection: This drop down will allow you to choose r Camera Settings Support...

  • Page 28: Temperature

    12:45 12:45 BACK 22°c 22°c 12:45 12:45 BACK 22° 22°c MENU FUNCTIONS Timer Timer PLAY Camera 1 Camera 1 TEMPERATURE eed/Nap Timer Lullabies Temperature Feed/Nap Timer Lullabies Temperature Set Duration Camera Volume Set Duration Camera V The Temperature Menu allows you to set up audible and/or visual alerts when the temperature in the room becomes too low or too high.
  • Page 29 MENU FUNCTIONS TEMPERATURE CONTINUED Temperature: Tapping °C or °F will determine how the temperature units will display in the top Menu bar in the camera view screen. Alert: Tapping ON or OFF will turn the alerts on or off. Temperature Range: You can set a temperature range to alert you if the temperature where the camera is becomes too low or too high.
  • Page 30 22°c MENU FUNCTIONS Timer PLAY STOP t Duration Camera Volume TEMPERATURE CONTINUED : 15 When the temperature is too low a blue thermometer When the temperature is too high a red thermometer will flash on screen. will flash on screen. 22°c 12:45 12:45...

  • Page 31: Pairing

    Feed/Nap Timer Lullabies Temperature ed/Nap Timer Lullabies Temperature Temp. Range Temp. Range MENU FUNCTIONS 20 24 20 24 F° ON SCREE F° ON SCREEN Pair Camera Settings Support air Camera Settings Support PAIRING The pairing Menu allows you to pair or unpair cameras. The Pair Camera Menu has the option to pair up to 4 cameras.
  • Page 32 MENU FUNCTIONS PAIRING CONTINUED If the camera fails to pair to the monitor, you will see an If the camera successfully pairs to the monitor, you will see a on the screen. If shown, repeat the pairing steps. on the screen. 12:45 12:45 BACK...

  • Page 33: Unpairing

    C° AUDIBLE C° AUDIBLE Feed/Nap Timer Lullabies Temperature MENU FUNCTIONS d/Nap Timer Lullabies Temperature Temp. Range Temp. Range 20 24 20 24 F° ON SCREE F° ON SCREEN Pair Camera Settings Support ir Camera Settings Support UNPAIRING Unpairing the camera allows you to remove a camera that is paired to the monitor. Open the Menu, and tap the Pair Camera icon.
  • Page 34 MENU FUNCTIONS Press pairing button on camera now Tap to pair additional c Are you sure you want to unpair camera? Feed/Nap Timer Lullabies Temperature UNPAIRING CONTINUED Tap to pair additional camera Tap to pair additional c Select YES to unpair the camera or NO to go back to the Once tapped, a confirmation message will appear on the screen.

  • Page 35: Settings

    MENU FUNCTIONS Pair Camera Settings Support SETTINGS Open the Menu and tap the Settings icon. The Settings Menu has 6 submenu options. 12:45 22°c 12:45 BACK 22°c Feed/Nap Timer Lullabies Temperature Time Set Power Save Brightness Pair Camera Settings Support Calibration Language Factory Reset...
  • Page 36 MENU FUNCTIONS Calibration Language Factory Reset Calibration Language Factory Reset Power Save When enabled Power Save helps to extend battery life by shutting off the screen when no sound is heard or by making the monitor an audio only monitor. The Power Save Menu has the option to select Audio only Tap the Power Save Icon to enter the sub Menu.
  • Page 37 MENU FUNCTIONS Power Save Continued Audio Only: By tapping Audio Only, the icon will turn orange and the monitor screen will shut off in 20 seconds. Sound can still be heard from the monitor. To turn the monitor screen back on, press the power button. To turn off the Audio Only function tap the Audio Only icon again, in the Power Save Menu.
  • Page 38 BACK 22°c BACK 12:45 22°c 12:45 BACK BACK 22°c MENU FUNCTIONS Time Set r Save Brightness Time Set Power Save Brightness Brightness Audio Only Sleep Mode Audio Only Sleep Mode Brightness will allow you to control how dim or bright the picture on the monitor appears. Language Sensitivity bration...
  • Page 39 12:45 2:45 BACK 22°c BACK 22°c 12:45 22°c 12:45 22°c BACK BACK MENU FUNCTIONS Time Set Power Save Brightness Time Set ower Save Brightness Time Set Time Set allows you to set the time that is shown on your monitor. The Time Set Menu allows you to choose a 12H or Tap the Time Set icon to enter the submenu.
  • Page 40 12 : 45 12 : 45 Time Set ower Save Brightness MENU FUNCTIONS 12hr Time Set Power Save Brightness 12hr 24hr 24hr Calibration Language Factory Reset Calibration Factory Reset Language Calibration The Calibration Menu allows to you calibrate the touch screen to ensure the touch is accurate. Tap the Calibration icon to enter the submenu.
  • Page 41 BACK 12:45 22°c MENU FUNCTIONS Do you want to calibrate the screen? Please tap the X Calibration Continued Follow the on screen prompts by tapping the X when Once completed, a message will show “Screen it appears on the screen. successfully calibrated!”...
  • Page 42 MENU FUNCTIONS Language The Language Menu will allow you to choose the language setting for your monitor. You can select English, French, or Spanish. Tap the Language icon to enter the submenu. BACK 12:45 22° 12:45 BACK 22°c BACK 12:45 22°c BACK 22°c...
  • Page 43 MENU FUNCTIONS Factory Reset The Factory Reset allows you to restore the monitor back to the factory default settings. A message will be shown on the screen stating “Are you sure you Tap the Factory Reset icon to enter the submenu. want to reset the factory default settings? This action cannot be undone”.
  • Page 44 MENU FUNCTIONS Factory Reset Continued When successfully reset you will see a confirmation message on screen. 12:45 BACK 22°c Your monitor has been restored to it’s factory default.

  • Page 45: Support

    MENU FUNCTIONS SUPPORT The Support Menu has 3 options available. Introduction Tap the Support icon to enter the submenu. Tap Introduction. 12:45 BACK 12:45 BACK 22°c BACK 12:45 22°c BACK 22°c Feed/Nap Timer Lullabies Temperature Lullabies Temperature Introduction Introduction Customer Support Pair Camera Settings Support...
  • Page 46 MENU FUNCTIONS Introduction Continued Within the Introduction Menu, you can choose to turn the Introduction mode ON or OFF during start up. By tapping icon, you can go through the introduction again to review the features and functions of the monitor. 12:45 BACK 22°c...
  • Page 47 MENU FUNCTIONS 2:45 12:45 12:45 BACK BACK 22°c 22°c 12:45 BACK BACK 22°c 22°c Introduction on start up Introduction on start up The FAQ Menu will take you to list of the most frequently asked questions. Introduction Customer Support troduction Customer Support Tap the FAQ icon.
  • Page 48 MENU FUNCTIONS Customer Support ntroduction Customer Support Introduction Customer Support The Customer Support option will provide you with the website address to contact our customer support team via Live Chat or using our Contact Us form. Tap Customer Support. The web address will be shown on the screen. 2:45 BACK 12:45...

  • Page 49: Troubleshooting

    SUPPORT TROUBLESHOOTING Monitor/Camera does not function Reception interference (static) • Confirm that the camera and monitor are on. • The camera and monitor may be too far apart; try to move the unit closer together. • The battery may be depleted; try recharging the battery. •...
  • Page 50 SUPPORT Noise (static, beeping) Day/night vision is whitewashed • The battery power may be too low; try recharging the battery. • Ensure that night vision light sensor is pointed away from a wall and is not covered. Picture works but there is no sound •...

  • Page 51: Specifications

    SPECIFICATIONS MONITOR Monitor Type TFT LCD Touchscreen Expandable Up to 4 Cameras Battery Capacity 2400 mAh Screen Size 5” Micro SD Recording Battery Connection Charging Contact Resolution 800 x 480 Micro SD Capacity Battery Life (Video + Audio On) 8 hrs Frame Rate 25 FPS Record Photo...
  • Page 52 SPECIFICATIONS CAMERA Image sensor CMOS Speaker Resolution 640 x 480 Housing Material ABS Plastic Viewing Angle 50 Degrees Wall Mountable Focal Length 3.0 mm Power Adapter Input 100~240VAC Optimal Focal Distance 2-10 ft Power Adapter 3.5mm, 6VDC 800mA Operating Temperature 0 to 45 Degree Celsius ~ 32 to 113 Degrees Fahrenheit Range of Motion - Horizontal 300 Degrees...
  • Page 53 Thank you for choosing Levana! To learn more about our products and accessories, please visit WWW.MYLEVANA.COM...

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