Troubleshooting - Samsung POWERbot SR20J925 Series User Manual

troubleshooting

Symptom
the PoWERbot is not
working at all.
the PoWERbot
is stopped during
cleaning process.
Suction power is weak.
the PoWERbot cannot
find the charger.
the PoWERbot passes
through the Virtual
guard.
the PoWERbot
suddenly cleans
diagonally.
Point cleaning is not
working.
"Filter inspection
indicator" is on even
after the dustbin has
been emptied.
fCheck if the emergency switch is on.
fCheck if all the icons are displayed on display panel.
fCheck if the battery of POWERbot is depleted.
– When "Lo" is displayed, carry POWERbot to the charger to charge it.
fReplace the batteries (AAA type) when the remote controller is not working.
fWhen "Lo" is displayed on the display panel, carry POWERbot to the charger
to charge it.
fWhen POWERbot is stuck by the obstacles such as cord, threshold etc, pick it
up to remove it from the obstacle.
– If any fabrics or strings are caught in the drive wheel, turn off the emergency
switch and remove the fabrics or strings before using it again.
fIf the "Filter inspection indicator" is on, turn off the emergency switch and clean
the dustbin.
fWhen there's too much dust in the dustbin, suction power may get weakened.
Turn off the emergency switch and empty the dustbin.
fIf the intake (on bottom of POWERbot) is blocked by foreign matters, turn off
the emergency switch and remove foreign matter from the intake.
fWhen noise suddenly increase, turn off the emergency switch and empty the
dustbin.
fCheck if there's power failure or whether the power plug is unplugged.
fRemove any obstacles around the charger that may disturb POWERbot from
returning to the charger.
fWhen there's foreign matters on the charge pins that affects charging, clean
the foreign matter.
fIf the batteries are depleted, replace them. (2 type D (LR20) batteries)
fIf the lamp is off, check if the Virtual guard is turned off and turn it on.
fCheck if the charger is installed along the grain of wooden floors or tiles.
fIt may clean in diagonal direction for moving to another area in shortest route,
or it made contact with any obstacles in that angle, or if it was charged at the
charged at an angle, or grain of the wooden/tile floor is in that direction.
fIf you point the red light directly on POWERbot, it may not move to desired
direction.
– Point the red light on the floor within 1 m around POWERbot.
✻ ✻ Do not use the point cleaning under direct sunlight, bright light or on dark
floors.
fUse POWERbot after turning off the emergency switch and then turning it back
on.
fEmpty the dustbin again and re-clean the filter thoroughly.
ENGLISH-31
checklist