Symptom
Unit will not power on.
•
No sound output from
•
speakers.
Noise/Distortion in sound
•
output.
Unit fails to respond.
•
Decline in turntable audio
•
performance.
No sound output with
•
external audio device
plugged into AUX in jack.
No sound.
•
Sound is garbled.
•
Unable to pair with a
•
Bluetooth device.
Troubleshooting Guide
Possible Cause
Unit is unplugged.
•
The volume level is set too low.
•
The input selector does not
•
match the playback source.
The unit is too close to a TV set
•
or another interfering device.
It might result from external
•
factors such as ESD
(Electro-static discharge).
The turntable stylus is worn out.
•
The unit is not on AUX mode.
•
The unit is not switched to
•
Bluetooth mode.
Your device's and/or the unit's
•
volume is not turned up.
Your device is too far from the
•
unit or there is some obstacle
between your device and the
unit.
Your device's and/or the unit's
•
volume is not adjusted
properly.
Your device doesn't have
•
Bluetooth connectivity.
The Bluetooth pairing is not
•
successful.
Solution
Plug the DC plug of
•
AC/DC adapter into the
socket.
Adjust the volume.
•
Select the correct input
•
source.
Turn off the TV or other
•
appliance, and relocate
the unit.
Disconnect the DC plug
•
of the AC/DC adapter
from the socket and
external audio device.
Re-plug the DC plug
after one minute.
Replace the stylus.
•
Ensure the unit is
•
switched to AUX mode.
Ensure the unit is
•
switched to BT mode.
Move your Bluetooth
•
device closer to unit.
Turn up the volume on
•
your portable device
and/or the unit.
Turn off your Bluetooth
•
device and unit then
power them both back
on.
Turn down the volume
•
on your device/phone
and the unit.
Confirm that your
•
device is Bluetooth
compatible.
Pair the unit and
•
device again.