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Troubleshooting - Philips NORELCO NT3500 Manual

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Trimming Nose Hair
( On )
( Off )
◗ You can use the precision trimming head or
the nose/ear hair trimmer to trim nose hair.
◗ Make sure nasal passages are clean before
trimming.
◗ Clean thoroughly after each use.
Tip: For best results, slowly move trimmer tip in and
out of each nostril making sure the side of the tip
is held firmly against the skin. This will reduce the
tickling effect that can occur.
Trimming Ear Hair
( On )
( Off )
◗ You can use the precision trimming head or
the nose/ear hair trimmer to trim ear hair.
◗ Before trimming, clean the outer area of the
ear and make sure it is free of wax.
◗ Clean thoroughly after each use.
Tip: You can also trim your neck hair. Pull skin taut
with one hand and place the trimmer gently on
the skin. Move the trimmer slowly over the skin
against the direction of hair growth making sure the
trimmer is in complete contact with the skin.
Trimming Eyebrows
1/8in/3mm
3/16in/5mm
( Off )
6
( On )
( Off )
◗ Make sure the guard slides into the grooves
on both sides of the trimmer.
Tip: If trimming for the first time, start by using the
Long Guard (3/16 in./5mm) to prevent accidentally
trimming hairs too short.
Cleaning
2 min.
Max.
Note: Allow all parts to air dry thoroughly.
Tip: For best cleaning results, immerse only the
cutting element of the trimmer head in warm water
for a few minutes and then turn trimmer ON to
remove any remaining debris/hairs.
This appliance has no other user-serviceable
parts. For assistance call 1-800-243-3050.
Storage
◗ Store the appliance in a safe, dry location.

Troubleshooting

This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
or call 1-800-243-3050 for assistance.
Problem
Possible cause
Solution
The appliance
Hairs may be
Clean the appliance
does not work
stuck in the
(see 'Cleaning'
as well as it
cutting element
section).
should.
or guards.
The appliance
You move the
Do not move the
pulls on the
appliance too
appliance too fast.
hairs.
fast.
The disposable
Insert a new battery.
battery is
empty.
The appliance
The disposable
Replace the battery
does not work.
battery is
or insert it correctly.
empty or has
been inserted
incorrectly.
The cutting
Immerse the cutting
element of the
element in a glass of
trimmer head
warm water for a
is dirty.
few minutes. Turn on
trimmer to remove
any remaining debris/
hairs.
Disposal
◗ Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused. For
recycling information, please contact your
local waste management facilities or visit
www.recycle.philips.com
◗ Battery must be removed from the appliance
before discarding. Dispose of battery properly.
Do not incinerate. Battery may explode
if overheated. Do not wrap in metal or
aluminum foil. Wrap in newspaper before
discarding. It is suggested that you contact
your local town or city to determine proper
battery drop-off locations.
45-Day Money-Back
Guarantee
If you are not fully satisfied with your Philips Norelco
appliance send the product back and we'll refund you
the full purchase price.
The Trimmer must be shipped prepaid by insured
mail, insurance prepaid, have the original sales
receipt, indicating purchase price and date of
purchase, and the money-back guarantee return
authorization form enclosed. We cannot be
responsible for lost mail.
The Trimmer must be postmarked no later
than 45 days after the date of purchase.
Philips Norelco reserves the right to verify the
purchase price of the product and limit refunds
not to exceed suggested retail price.
To obtain money-back guarantee return
authorization form, call 1-800-243-3050 for
assistance.
Delivery of refund check will occur 6–8 weeks AFTER
receipt of returned product.
Full Two-Year Warranty
Philips North America LLC warrants each new Philips Norelco
product, Models NT3500, NT3000 (except cutters and guards)
against defects in materials or workmanship for a period of two
years from the date of purchase, and agrees to repair or replace any
defective product without charge.
IMPORTANT: This warranty does not cover damage resulting
from accident, misuse or abuse, lack of reasonable care, the affixing
of any attachment not provided with the product or loss of parts or
subjecting the product to any but the specified battery.*
NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
In order to obtain warranty service, simply go to www.philips.com/
norelco or call 1-800-243-3050 for assistance. It is suggested that
for your protection you return shipments of product by insured
mail, insurance prepaid. Damage occurring during shipment is not
covered by this warranty. NOTE: No other warranty, written or
oral, is authorized by Philips North America LLC. This warranty gives
you specific legal rights, and you may also have other rights which
vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above
exclusion and limitations may not apply to you.
*Read enclosed instructions carefully.
Manufactured for:
Philips Consumer Lifestyle
A division of Philips North America LLC
P.O. Box 10313, Stamford, CT 06904
Norelco is a registered trademark of Philips North America LLC.
PHILIPS is a registered trademark of Koninklijke Philips N.V.
© 2019 Philips North America LLC. All rights reserved.

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This manual is also suitable for:

Norelco nt3000