Troubleshooting; Please Do Not Return This Product To The Store - Bissell 3920 Series User Manual

T
roubleshooting
Vacuum cleaner won't run
Possible causes
1. Power cord not plugged in
2. Damaged power cord
Vacuum cleaner and tools won't pick up dirt
Possible causes
1. Incorrect height adjustment
2. Hose not attached to suction opening
3. Twist 'n Snap hose not securely attached
4. Crack or hole in hose
5. Broken or worn drive belt
6. Rotating floor brush bristles worn
7. Rotating floor brush jammed
8. Clog in vacuum
9. Dirt container full
10. Dirt container not installed properly
11. Filters are dirty
12. Pet TurboBrush is clogged or debris is wrapped
around the brush roll
Vacuum cleaner is difficult to push
Possible causes
1. Incorrect height setting
Visible dirt escaping from cleaner
Possible causes
1. Dirt container full
2. Filters missing or installed incorrectly
3. Dirt container installed incorrectly
Other maintenance or service not included in the manual should be performed by an
Thank you for selecting a BISSELL product.

Please do not return this product to the store.

w w w . b i s s e l l . c o m
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WARNING:
To reduce the risk of electric shock, turn
power switch OFF and disconnect plug
from electrical outlet before performing
maintenance or troubleshooting.
Remedies
1. Check electrical plug
2. Unplug, check for damage, replace
as necessary
Remedies
1. Adjust powerfoot to correct height
2. Firmly push curved hose wand into hose
wand base
3. Make sure Twist 'n Snap hose is snapped
into locked position
4. Check hose and replace if needed
5. Replace drive belt, see pages 12-13
6. Replace brush
7. Remove brush and clean debris from
brush ends
8. Clear clogs, see page 15
9. Empty dirt container
10. Position correctly and lock in place
11. Check and clean or replace pre-motor
and post-motor filters
12. Check Pet TurboBrush, see page 14
Remedies
1. Adjust powerfoot to correct height setting
Remedies
1. Empty dirt container
2. Check pre-motor and post-motor filters for
correct installation
3. Pull out and re-insert dirt container correctly
authorized service representative.
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