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Protecting the Vacuum's Motor
For more assistance with your vacuum's motor protection, visit support.BISSELL.com.
An internal thermal protector has been designed into your cleaner to protect it from overheating.
When the thermal protector activates, the main vacuum motor will stop operating. If this happens,
proceed as follows.
1.
Turn vacuum OFF and unplug from electrical outlet.
2.
Check vacuum for the source of overheating problem (i.e. full dirt tank, dirty filters or clog).
3.
Fix the problem by following the steps in the maintenance section of the user guide.
4.
When the motor cools for approximately 30 minutes, the thermal protector automatically resets
and cleaning may continue. If the vacuum will not turn ON or the thermal protector continues to
activate, call BISSELL Consumer Services or visit the website to locate an authorized service center.
Note: Any other maintenance or servicing not included in this manual should be performed by an
authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Possible Cause
Filter is dirty.
Main hose is not connected.
Crack or hole in the main hose.
Vacuum won't
pick up dirt
Clog in the floor tool.
Clog in the vacuum.
Filter is not seated correctly.
Dirt tank is full.
Dirt is
Filter is missing.
escaping from
the vacuum
Filter is not seated properly.
Warranty
Limited 2-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.
WARNING
electrical outlet before performing maintenance or troubleshooting checks.
To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from
Remedies
Remove and rinse filter. Allow 24 hours to dry
properly before reinserting.
Reconnect the main hose by pushing the hose
connection to secure latch.
Thoroughly inspect hose for cracks or holes.
If needed, order a new hose at BISSELL.com.
Remove debris and any other material that may
be restricting airflow.
Check to see if there are any clogs
in the suction inlet.
Ensure the black portion of the filter completely
covers the top wall of the dirt tank.
Empty the dirt tank.
Check to see if filter is in place.
Ensure the filter basket is sitting completely
on the wall of the dirt tank all the way around.
BISSELL.com 7
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