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Maintaining the Brush Roll
For additional support videos and information, visit support.BISSELL.com.
1.
2.
Turn vacuum OFF and
Turn coin counterclockwise
remove motorized brush.
to unlock access plate.
See page 4.
4.
5.
Reinstall brush and access
Turn coin clockwise to lock
plate.
access plate.
WARNING
To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from
electrical outlet BEFORE performing maintenance or troubleshooting checks.
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3.
Remove access plate.
Lift brush roll out to remove.
Clean out bristles and sides
of brush roll.
Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Possible Cause
Hand vacuum
Battery is fully discharged.
won't turn ON
Dirt tank is full.
Dirt tank is not installed
properly.
Filters need cleaning.
Low suction
Filters need replacing.
Battery needs charging.
Clog in tool.
Dirt tank is full.
Visible dirt
escaping from
Filter is missing or installed
vacuum
incorrectly.
Machine is in the ON position.
Vacuum won't
Not the correct charger.
charge
Note: Any other servicing should be performed by an authorized service representative.
Warranty
Limited 1-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.
NOTICE
Disconnecting the battery will destroy the appliance and invalidate the warranty.
WARNING
To reduce the risk of electrical shock, turn power switch OFF and disconnect polarized plug from
electrical outlet BEFORE performing maintenance or troubleshooting checks.
Remedies
Charge battery. Follow charging
battery instructions on page 5.
Empty dirt tank.
Position dirt tank correctly and snap firmly into
place.
Follow filter instructions on page 5.
Visit BISSELL.com to order replacement filters.
Charge battery. Follow battery charging
instructions on page 3.
Remove tool from vacuum. Clear debris from
both ends of tool.
Empty dirt tank.
Check filter for correct installation.
Set hand vacuum in OFF position.
Use only charger that comes with machine.
Correct charger model # is listed on white
warning label on hand vac.
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