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Troubleshooting
Problem
Possible Cause
Clean water tank may be
empty.
Reduced
Clean water tank may not be
spray OR
seated completely.
no spray
Pump may have lost prime in
hose cleaning mode.
No spray
The hose to machine is
through
not primed.
hose & tool
Tanks may not be seated
properly.
Dirty water tank is full.
Loss of suction
Rubber tab on dirty water tank
power
is not sealed tight.
Accessory hose door not
closed tightly.
Nozzle not installed correctly.
No power
Outlet may not be active.
Leaking dirty
Tank ring not installed
water tank
properly.
Warranty
Limited 2-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.
Remedies
Refill tank.
Turn power off. Remove and reseat tank.
Hold end of hose below water level in tank to
prime.
Turn off and unplug the machine. Remove
nozzle from foot. Insert pen in black cylinder
next to screw. Wait for water bubbles, remove
pen. Reassemble nozzle and hose.
Reseat both tanks so they fit properly.
Empty dirty water tank.
Check rubber tab on dirty water tank and press
firmly on all edges to secure tightly.
Check accessory hose door and make sure it is
closed tightly – it should be locked into place.
Remove and reinstall nozzle.
Try plugging in a different device that uses a
grounded outlet to test for power from outlet.
Remove tank. Remove and reinstall tank ring.
BISSELL.com 9
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