Troubleshooting - Bissell SPOTCLEAN HYDROSTEAM 3689H Manual

Portable carpet and upholstery cleaner
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Troubleshooting

Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit global.bissell.com.
Problem
Reduced/no
spray
Reduced/loss
of suction
Machine leaks
No/low steam
Steam ready light
not illuminated
after two minutes
10 global.BISSELL.com
Possible Cause
Clean water tank may be empty.
Clean water tank may not be
seated properly.
Spray tip may be clogged/dirty.
Dirty tank may be full.
Red filter under dirty tank may
be clogged.
Dirty tank may not be correctly
seated.
Dirty tank lid may not be
correctly seated.
Tool or hose may be clogged
with hair/fibers/etc.
From bottom: Dirty tank has
been filled beyond the "Max"
line with water or foam.
From hose / tool: Water remains
in hose after turning off.
Clean water tank may be empty.
Machine not pre-heated.
Water sprays instead of steam.
Thermal protector on heater has
tripped.
Remedies
Refill tank.
Fully seat tank until it clicks into place.
Clean spray tip.
Empty dirty tank.
Remove any debris from the red filter.
Ensure there are no obstructions preventing the
dirty tank from fully being seated in its recess.
Ensure the lid is fully seated in the dirty tank
and the handle fully locks the lid into place.
Remove any clogs.
Do not allow machine to collect liquid past
the "max" line. Ensure only Bissell portable
deep cleaner formulas are used, at the correct
concentrations, to prevent excessive foaming.
Run machine for several seconds after stopping
suction to ensure water is sucked into dirty tank.
Refill tank.
Wait 30 seconds for "steam ready" indicator
light to turn on.
This is normal; a small amount of water
condensate forms in the steam lines when
steam is not used. Continue to hold the trigger
and steam will come out within 5-10 seconds.
Please visit an authorized service center.

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This manual is also suitable for:

Spotclean hydrosteam 3689f

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