EmerCom Technologies EMC-60 User Manual

EmerCom Technologies EMC-60 User Manual

Ec emergency hands-free phone
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EMC-60
USER GUIDE
EC Emergency Hands-free Phone

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Summary of Contents for EmerCom Technologies EMC-60

  • Page 1 EMC-60 USER GUIDE EC Emergency Hands-free Phone...
  • Page 2 EMC-60 User Guide Quick start guide  1  5 Connect wiring: Record the Location Announcement:  Touch ENTER . After “Location Phone line (TEL) Announcement .. beep”, record the location,  Power (PWR) cab number and that help is required, then ...
  • Page 3 EmerCom Technologies Inc does not assume liability arising from the application or use of any product or circuit described herein; neither does it convey any license under its patent rights nor the rights of others.
  • Page 4: Table Of Contents

    EMC-60 User Guide Contents About the EC Emergency Hands-free Phone ..................6 Key Features: ..........................6 Circuit Board Layout & Connections....................7 Description of Operation ........................8 Diagnostics ............................9 Self-diagnostics ..........................9 PLM (Phone Line Monitoring) ....................... 9 Phone Line test ........................... 10 False Alarm monitoring and reporting (option –...
  • Page 5 EMC-60 User Guide 5.2.16 Command # 16: OPERATOR WAIT TIME ..............17 5.2.17 Command # 17: OPERATOR PROMPT............... 18 5.2.18 Command # 18: BUTTON 2 PHONE NUMBER ............18 5.2.19 Command # 19: REMOTE CALL PHONE NUMBER ..........18 5.2.20 Command # 20: REMOTE CALL DIALING FREQUENCY ........
  • Page 6: About The Ec Emergency Hands-Free Phone

    EMC-60 User Guide 1 About the EC Emergency Hands-free Phone 1.1 Key Features:  Auto redial if not answered by operator or line busy  Voice notifications if line busy or fault detected  Three emergency call numbers  Remote call-in, remote programming and remote alarm simulation ...
  • Page 7: Circuit Board Layout & Connections

    EMC-60 User Guide 2 Circuit Board Layout & Connections from Annunciator to 2 analog 15VDC to HELP to LED phone phone 0.4A push- on p/b line (option) line button panel alarm Pulsing green heartbeat LED is behind the keypad - 7 -...
  • Page 8: Description Of Operation

    30 seconds. The EMC-60 will automatically answer incoming calls, even if connected in parallel with other EC-Phones, prompting the caller to select which of the phones to begin two-way communication.
  • Page 9: Diagnostics

    EMC-60 User Guide 4 Diagnostics 4.1 Self-diagnostics The EC-Phone continuously monitors its own operation and its environment and will report on its alarm status through the programming mode (locally or remotely) or if the <ALARM STATUS> button is pressed Conditions reported are ...
  • Page 10: Phone Line Test

    EMC-60 User Guide 4.3 Phone Line test A phone line test feature enables on-site personnel who have access to the phone keypad to go off hook, listen for dial tone, call any number and engage the speaker and microphone for volume adjustment, converting the EC emergency phone into a regular hands-free telephone.
  • Page 11: Programming

    EMC-60 User Guide 5 Programming 5.1 Summary Table The following section provides more detail information on each command Cmd Command Range Default Primary Phone 0 - 23 digits; values 1,2,3,4,5,6,7,8,9,0,#(pause) Blank Number Blank = ringdown/consolidator in Lobby mode Secondary 0 - 23 digits; values 1,2,3,4,5,6,7,8,9,0,#(pause)
  • Page 12 EMC-60 User Guide Cmd Command Range Default Primary Ring 3 – 10 rings Transfer Count Secondary Ring 3 – 10 rings Transfer Count Third Ring 3 – 10 rings Transfer Count Auto Answer 0 = OFF 1 = ON with cab ring tone...
  • Page 13: Programming Details

    EMC-60 User Guide Cmd Command Range Default Voice Detection 0 = Soft voice-activated speaker Threshold 9 = High threshold Line Type 0 = “Quiet” phone line 1 = “Regular” phone line 2 = “Noisy” phone line (static) Sounder 0 = OFF...
  • Page 14: Command # 1: Primary Phone Number

    EMC-60 User Guide Command # 1: PRIMARY PHONE NUMBER 5.2.1 If digits are stored in the primary phone number register the phone dials this number when the PHONE button is pressed. If not connected to a live person, this number will be called 3 times, after which the phone will hang up and the button will have to be pressed again to resume the cycle.
  • Page 15: Command # 4: Location Announcement

    EMC-60 User Guide Command # 4: LOCATION ANNOUNCEMENT 5.2.4 The location announcement is a voice recording of the building location (name & address), elevator number and that help is required (maximum 20 seconds), which may be played by the emergency response center operator by selecting <2> when answering, or at any time during the call.
  • Page 16: Command # 8: Alarm Status Playback

    EMC-60 User Guide Command # 8: ALARM STATUS PLAYBACK 5.2.8 The <ALARM STATUS> touch key duplicates the “Alarm Status” command. Voice Prompt: “Alarm status” Note: The battery is a rechargeable NiMH battery and should have a full charge within 1 day of the EC-Phone being connected to AC power.
  • Page 17: Command # 12: Secondary Ring Transfer Count

    EMC-60 User Guide Command # 12: SECONDARY RING TRANSFER COUNT 5.2.12 As for Command #11, this is the number of rings counted after dialing the “Secondary Phone Number” to determine ‘no answer’, after which the phone hangs up and either calls the “Third Phone Number”...
  • Page 18: Command # 17: Operator Prompt

    EMC-60 User Guide Command # 17: OPERATOR PROMPT 5.2.17 The ‘Operator Prompt’ is played when the call is answered to guide the emergency response operator on how to play the location announcement and establish 2-way conversation as in the table below. This parameter also determines when the alert LED starts flashing.
  • Page 19: Command # 20: Remote Call Dialing Frequency

    EMC-60 User Guide Command # 20: REMOTE CALL DIALING FREQUENCY 5.2.20 The ‘Remote Dialing Frequency’ controls the remote call feature as follows: When Remote Dialing Frequency = 1, the EC-Phone dials the remote phone number once and, upon detecting voice, plays the prompt “This is a diagnostic call to confirm telephone operation for “Location Announcement”...
  • Page 20: Command # 32: Push & Hold

    EMC-60 User Guide Command # 32: PUSH & HOLD 5.2.25 This sets how long the button has to be pressed to trigger an emergency call. 0 = Instant (single press), 1 = Push and Hold enabled; hold call button for 1 second or more or press 3 times in the space of 5 seconds.
  • Page 21: Command # 36: Alert Sounder

    EMC-60 User Guide Command # 36: Alert Sounder 5.2.29 This activates an alert sounder which plays the moment the phone button is pressed to reduce prank calls (suggest 32=1). Voice Prompt: “beep” Command # 37: PROTECTED WAKE 5.2.30 If Protected WAKE is enabled, the keypad requires “Access Code” (Command # 9) to activate the keypad after touching <WAKE>.
  • Page 22: Command # 43: Factory Parameters Reset

    EMC-60 User Guide Command # 43: FACTORY PARAMETERS RESET 5.2.34 All parameters are reset to factory default, including clearing the “Location Announcement”. Enter <1> to confirm. Voice Prompt: “Factory parameters reset” 5.3 Remote Programming Calling into EC-Phones For low-rise applications (without a consolidator), each elevator phone must be programmed with its own unique station number (Command #5).
  • Page 23: Precautions

    Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the EMC-60 User Guide. 2. Read all warnings and follow all instructions. CAUTION – Do not replace the batteries with alkaline batteries. Use only an...
  • Page 24: Mechanical

    EMC-60 User Guide 7 Mechanical 7.1 Dimensions Dimensions 4.5” (114 mm) wide x 5.25” (133 mm) high x 1.75” (44 mm) deep with mounting holes to match the common stud patterns. LED hole ¼”. N.B. Ensure microphone holes are aligned using the “programming reference”...
  • Page 25: Leds

    EMC-60 User Guide 7.3 LEDs There are nine LEDs present. One panel-mount LED indicates the emergency call progress. One panel-mount optional 2 LED available. Seven PCB-mounted LEDs provide the essential diagnostic and status information at a glance: 1. Heartbeat (pulsing green) (located behind the keypad) 2.
  • Page 26: Specifications

    EMC-60 User Guide 9 Specifications Elevator Wiring One shielded pair of communication cable, Requirements: minimum 24AWG, with the shield preferably grounded only at the controller end of the traveling cable. Phone Line Requirements: Standard analog loop start voice grade telephone line or PBX with DTMF pass-through.
  • Page 27: Troubleshooting

    EMC-60 User Guide 10 Troubleshooting EC-Phone keypad is not responding.  Touch <WAKE> and confirm that the green wake LED is on (upper right of keypad). EC-Phone is not responding. No response when PHONE button is pressed.  Confirm that the green power LED is on (lower left of circuit board).
  • Page 28: Warranty

    We will provide the buyer all assistance possible to adjust such claims. EmerCom Technologies Inc shall not be liable for any loss or damage resulting from causes beyond its reasonable control and in no event whatsoever shall we be liable for consequential damages resulting in personal injuries, property damage or economic loss to any party.
  • Page 29: Fcc Notice And Customer Information

    EMC-60 User Guide 12 FCC Notice and Customer Information This device complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the mounting plate of the phone is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 30 EMC-60 User Guide This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state public utilities commission, public service commission or corporation commission for information.
  • Page 31: Industry Canada Certification

    EMC-60 User Guide 13 Industry Canada Certification NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
  • Page 32 EMC-60 User Guide Rev: 2p4 - 32 -...

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