Sony DDS-4 Product Description Manual page 34

4. OPERATION
If Tape is still in the drive after following the above procedure.
The drive has a serious problem and should be returned to Sony for repair with the tape in place.
Note: If it is absolutely mandatory that the tape cassette be removed prior to returning the drive for repair the following
Emergency Cassette Removal procedure should be followed.
Caution: This procedure should only be attempted by a mechanically qualified person and will probably result in the
tape being unusable. Do not proceed if further damage to the tape drive would be done.
Emergency Cassette Removal Procedure
1. Remove the drive from the chassis or enclosure to allow access to the bottom and left side of the drive.
2. Remove the drive's top cover.
3. Locate the small opening in the bottom of the drive and insert the tip of a small screwdriver so that the Loading/
Threading motor shaft can be rotated.
4. Rotate the motor shaft clockwise to bring the threading mechanism back to the initial position.
5. Before continuing the manual eject procedure, tape slack must be removed in order to prevent tape damage. Repeat-
edly press the ratchet mechanism located on the left side of the drive to tighten the tape.
6. After the tape slack has been removed, continue to turn the motor shaft clockwise until the tape is lifted out of the
drive mechanism and is ejected.
7. Return the drive to Sony for repair.
The following figure shows the drive access points for the Emergency Cassette Removal Procedure:
Figure 4-1: Emergency Tape Removal Procedure
SONY SDT-10000/SDT-11000 DDS Tape Drive 4 - 9