Alliance Laundry Systems AWNA11SP111TW01 Troubleshooting Manual
Alliance Laundry Systems AWNA11SP111TW01 Troubleshooting Manual

Alliance Laundry Systems AWNA11SP111TW01 Troubleshooting Manual

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Refer to Page 5 for Model Numbers
TLW2C
Part No. 201520R6
www.alliancelaundry.com
November 2016

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Do you have a question about the AWNA11SP111TW01 and is the answer not in the manual?

Questions and answers

Paul
February 13, 2025

How to remove agitator on awn412

1 comments:
Mr. Anderson
February 13, 2025

The context does not mention the AWN412 model specifically, but to remove the agitator on similar Alliance Laundry Systems models, use the Agitator Hook (Part No. 254P4P). This set of two hooks is designed to help remove the agitator from the drive bell.

This answer is automatically generated

Judy
May 8, 2025

Is there a catch drain/screen to clean? Where is it?I can't locate one.

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Summary of Contents for Alliance Laundry Systems AWNA11SP111TW01

  • Page 1 Home Topload Washers Refer to Page 5 for Model Numbers TLW2C Part No. 201520R6 www.alliancelaundry.com November 2016...
  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 4 32. Mixing Valve Solenoid Test Procedure ........44 33. Temperature Switch Test Procedure ...........44 Section 7 – Cycle Sequence Charts............45 Section 8 – Internal Wiring of Washer Motor Switch......55 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 5: Section 1 - Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. W006R2 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 6 Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
  • Page 7: Section 2 - Introduction

    Information in this manual is applicable to these washer models. AWNA11SP111TW01 AWN432SP113TW04 AWS48NW AWN311SP111TW01 AWN542SP111TW01 AWS51NW AWN402PP111TW01 AWN542SP111TWAH AWS52NW AWN412SP111TW01 AWS01NW AWS53NW AWN432SP111TW01 AWS17NW AWS75NW AWN432SP113CW04 AWS44NW AWS76NW AWN432SP113TW01 AWS45NW 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 8: How Your Washer Works

    Introduction How Your Washer Works Pressure Switch Temperature Switch Timer Mixing Valve Agitator Washtub Outer Transmission Pump Motor TLW306S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 9 This reduces the belt to pulley contact and allows slipping between the belt and pulley. 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 10: Customer Service

    Nameplate Location When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown. W429SE1B © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 11: Section 3 - Troubleshooting

    This will remove the “set.” Normal use will keep the belt from resetting. For extended periods of non-use (three to four weeks), this procedure might need to be repeated. 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 12: Motor Hums

    Does motor Replace motor. continue to hum? Does the motor hum in Start washer in the spin agitate step. step? Replace timer. TLW403S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 13: No Hot Water

    Is there Refer to broken, loose appropriate or incorrect wiring Is hot water Test solenoid wiring? diagram. mixing valve and replace if solenoid necessary. inoperative? TLW346S TLW346S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 14: No Cold Water

    Test for TLW347S continuity through timer Is timer circuits (refer to inoperative? wiring diagram) and replace if inoperative. TLW347S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 15: No Warm Water

    6. No Warm Water There is no warm water. Is there no Refer to hot water? Paragraph 1. Is there no Refer to Paragraph 2. cold water? TLW328S TLW328S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 16: Slow Hot Fill Or Warm Fill Is Too Cold

    No modification can be made to the washer to fill faster on these settings. TLW378S TLW378S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 17: Water Fill Does Not Stop At Proper Level

    Blow air through hose to remove water in pressure water or replace hose? hose. Is there broken, Refer to loose, appropriate shorted or wiring diagram. incorrect wiring? TLW348S TLW348S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 18: Washer Fills, Motor Hums

    Does pulley freely rotate in both directions? Replace motor timer. Does pulley rotate in clockwise direction (spin) only? TLW377S Replace transmission. TLW377S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 19: Timer Does Not Advance

    Make Refer to sure timer has Is there broken, appropriate advanced into fill loose or wiring diagram. portion of rinse incorrect wiring? cycle. TLW349S TLW349S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 20: Motor Does Not Run

    Refer to start or motor Is power start windings. appropriate wiring hums only? cord diagram for miswired? correct wiring. TLW474S TLW474S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 21: No Agitation

    Close lid or test Is lid open switch and or lid switch replace if inoperative? Is there inoperative. Refer to broken, loose appropriate or incorrect wiring diagram. wiring? TLW475S TLW475S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 22: Constant Agitation

    Is there shorted or Refer to appropriate incorrect wiring diagram. wiring? Repair or Is transmission replace assembly transmission inoperative? assembly. TLW352S TLW352S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 23: Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In And Out

    Are motor Procedures switch section to check functions switch Contact local inoperative? functions. utility company, Is voltage or have a incorrect? qualified electrician check power supply. TLW353S TLW353S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 24: Slow Spin Or No Spin

    Replace belt. broken or loose? Is there oil Replace belt. Refer to Test on belt? Procedures Motor section to won't run? check switch and windings. TLW476S TLW476S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 25: Constant Spin

    Replace brake excessive wear pads and brake on brake pads assembly. or missing brake pads? Is there Refer to appropriate shorted or incorrect wiring diagram. wiring? TLW355S TLW355S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 26: Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent

    Is there move freely. will not turn? Refer to broken, loose appropriate wiring or incorrect diagram. wiring? TLW477S TLW477S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 27: Washer Is Locked Up Or Binding

    Is there a electrician bind in water Replace pump. check power pump? supply. Is there a bind in Repair or replace transmission. transmission? TLW338S TLW338S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 28: Outer Tub Does Not Empty

    Is water pump Replace pump. inoperative? Is there an obstruction Remove obstruction. in outer tub outlet hose? TLW339S TLW339S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 29: Excessive Vibration

    "spongy" condition. built-up floor? Is friction Replace ring friction ring. broken? Are cabinet Replace with screws correct screws incorrect or or tighten. loose? TLW357S TLW357S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 30: Water Leaking From Outer Tub

    Tighten clamp. Is pressure Replace leaking at hose or pressure hose clamp? accumulator and/or leaking? accumulator. Is outer tub cover Replace gasket. gasket leaking? TLW341S TLW341S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 31: Section 4 - Control Troubleshooting Model Awna11Sp111Tw01

    If Error Mode is turned off, the fill error will not occur and the control will continue to wait for the fill level to be reached. 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 32: Washer Will Not Fill (Pressure Switch Diagnostic)

    Is there 120 volts AC between control between terminal board and “H3-5” on the control pressure switch. and neutral? Refer to Washer will not fill (mixing valve diagnostics). TLW343S TLW343S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 33 Control Troubleshooting Model AWNA11SP111TW01 Washer Will Not Fill (Pressure Switch Diagnostic) TLW466S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 34: Washer Will Not Fill (Mixing Valve Diagnostic)

    Replace motor. terminal 8 on the motor? Correct wiring between terminal 8 of the motor and neutral side of the hot/cold coil. TLW344S TLW344S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 35 Control Troubleshooting Model AWNA11SP111TW01 Washer Will Not Fill (Mixing Valve Diagnostic) TLW466S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 36: Washer Over Fills (Pressure Switch Open)

    Check for incorrect or damaged wiring between water valve and L1. TLW287S TLW287S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 37 Control Troubleshooting Model AWNA11SP111TW01 Washer Over Fills (Pressure Switch Open) TLW466S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 38: No Agitation - Low And High Speed

    Correct wiring Is there voltage between control across terminal 1 & 8 and motor. Check of the motor? capacitor, replace if necessary. Replace motor. TLW345S TLW345S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 39 Control Troubleshooting Model AWNA11SP111TW01 No Agitation – Low and High Speed TLW466S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 40: Washer Will Not Spin - Low Speed

    Replace control. across terminals 3 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW293S TLW293S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 41 Control Troubleshooting Model AWNA11SP111TW01 Washer Will Not Spin – Low Speed TLW466S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 42: Washer Will Not Spin - High Speed

    Replace control. across terminals 7 & thermal protector. terminal 1 of the 8 of the motor? Replace motor if motor? necessary. Unit should operate properly. TLW291S TLW291S © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 43 Control Troubleshooting Model AWNA11SP111TW01 Washer Will Not Spin – High Speed TLW466S 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 44: Section 5 - Adjustments

    If these locknuts are not tight, washer will not remain stationary during operation. Level Washer Base Locknut Leveling Rubber Foot W456SE3A Figure 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 45: Section 6 - Test Procedures

    “P” to Blue (2-speed motor) 3 Ohms Refer to Blue to White and Violet to White. (approximate) “P” to Blue (2-speed motor) Closed Open low (6 pole) winding run switch. 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 46: Mixing Valve Solenoid Test Procedure

    L1 - 1, L1 - 2, L2 - 2, L2 - 1, Warm Warm L2 - L1, 1 - 2 Warm Cold L1 - 2, L1 - 1, 1 - 2 Cold Cold L1 - 1 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 47: Section 7 - Cycle Sequence Charts

    SLOW 4:00 4:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37927P CYCLE SEQUENCE 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 48 SLOW 3:00 SPIN & SPRAY SLOW SPIN SLOW 2:35 RINSE FILL & AGITATE SLOW 3:00 SPIN SLOW 3:00 (continued on next page) TIMER NO. 38881P CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 49 SLOW 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 38881P CYCLE SEQUENCE 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 50 FAST 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 200927P CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 51 RINSE FILL & AGITATE MEDIUM 3:00 SPIN MEDIUM 3:00 OFF/PAUSE CYCLE END OR PAUSE FOR EXTRA RINSE 3:00 (continued on next page) TIMER NO. 37922P CYCLE SEQUENCE 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 52 MEDIUM 3:00 3:00 *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 37922P CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 53 SLOW 3:00 OFF/PAUSE 3:00 CYCLE END OR PAUSE FOR EXTRA RINSE RINSE FILL & AGITATE 3:00 SPIN SLOW 3:00 6:00 TIMER NO. 202705 AND 203387 CYCLE SEQUENCE 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 54 Cycle Sequence Charts *On Single Speed Model Washers, All Speeds are Fast. KEY: H = HOT W = WARM C = COLD TIMER NO. 202705 AND 203387 CYCLE SEQUENCE © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 55 D = DELICATE CYCLE C = COLD X = INDICATOR LIGHT GLOWS N = NORMAL CYCLE CYCLE SEQUENCE FOR MODEL AWNA11SP111TW01 – NORMAL, PERMANET PRESS, DELICATE CYCLES 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 56 5:00 SPIN TOTAL 9:10 5:00 KEY: C = COLD X = INDICATOR LIGHT GLOWS CYCLE SEQUENCE FOR MODEL AWNA11SP111TW01 – RINSE & SPIN AND SPIN ONLY CYCLES © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...
  • Page 57: Section 8 - Internal Wiring Of Washer Motor Switch

    W003 White Brown Blue Yellow W310SE3A 4P M YELLOW OVERLOAD PROTECTOR AUX. W211SE3A MOTOR ASSEMBLY (1 Speed Motors) 201520R6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 58 W003 Wire Harness Connection Block White Blue Brown Violet Yellow W311SE3B 4P M YELLOW 6P M OVERLOAD PROTECTOR AUX. W224SE3A MOTOR ASSEMBLY (2 Speed Motors) © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 201520R6...

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