Alliance Laundry Systems AWNE8RSN115FW01 Troubleshooting Manual
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Alliance Laundry Systems AWNE8RSN115FW01 Troubleshooting Manual

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Home Topload Washers
Refer to Page 7 for Model Numbers
Original Instructions
Keep These Instructions for Future Reference.
TLW24C_SVG2
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)
Part No. 204560ENR1
www.alliancelaundry.com
April 2020

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Summary of Contents for Alliance Laundry Systems AWNE8RSN115FW01

  • Page 1 Home Topload Washers Refer to Page 7 for Model Numbers Original Instructions Keep These Instructions for Future Reference. TLW24C_SVG2 CAUTION: Read the instructions before using the machine. (If this machine changes ownership, this manual must accompany machine.) Part No. 204560ENR1 www.alliancelaundry.com April 2020...

  • Page 3: Safety Information

    W007 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 4: Locating An Authorized Service Person

    Locating an Authorized Service Person Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts.

  • Page 5: Table Of Contents

    Excessive Vibration..................33 © Copyright 2020, Alliance Laundry Systems LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher.
  • Page 6 Default Cycle and Modifier Values – Models without "T" or "C" in the 12th posi- tion of model number, starting Serial No. 2001000001........41 Agitation Levels................... 43 Keys......................43 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 7: Introduction

    Information in this manual is applicable to these washer models: AWNE8RSN115FW01 AWNE9RSN305NW29 AWNE8RSN305SW01 AWNE9RSN305NW36 AWNE8RSN545RW01 AWNE9RSN305XW01 AWNE9RSN115CW01 AWNE9RSN305XW34 AWNE9RSN115CW14 AWNE9RSN545DW01 AWNE9RSN115FW01 ZWNE8RSN115FW01 AWNE9RSN115TW01 ZWNE8RSN545RW01 AWNE9RSN125DW01 ZWNE9RSN115FW01 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 8: How Your Washer Works

    While water hose. The air pressure continues to increase as the washtub fills © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 9: Customer Service

    Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor. For technical assistance, call (920) 748-3121. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 10: Troubleshooting Diagnostics

    Drive Type None None Unlocked 7, 9 and then 1 Drive Version Number Wash Hot, ES1 Unlocked Hot and Out- put 1 Table 1  continues... © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 11 * Software Version 3 and higher only. ** In Software Version 3 and higher this is skipped. In Software Version 3 and lower, Unbalance Switch Test is after Breakaway. Table 1 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 12 Exit when lid is closed Exit when lid is opened Exit when drive communication is established Exit when machine unpowered Exit when unbalance switch has been pressed Table 2 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 13 Next to keypad Special Cycles Next to keypad Pre-Wash Next to keypad Speed Cycle Next to keypad Signal Next to keypad Start/Pause Next to keypad Table 3 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 14 This step checks the lid unlock function. All valves will be open at the beginning of this step to allow the blowing out of the valves. The Start/Pause keypad must be pressed to start exiting © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 15: Dipswitch Configuration

    When set to OFF the U.S.A. default water temperatures and fill levels are used if the temperature and fill levels in use are not already great- © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 16: Keypad Combinations

    Start Mode under 5 minutes Enter/Exit OBL Switch Hit Test Counter Start Mode Display Enter/Exit Spin Retry Extra Time Toggle 8+13 Start Mode under 5 minutes Table 7 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 17: Audit Display Mode

    The the factory defaults. factory test counter has a maximum value of 65,535. The two most significant digits will be accompanied by LED number 24, © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 18: Spin Retry Extra Time Toggle Mode

    Setting this to on will allow 4. If hose is ok, replace pressure sensor. the time to be paused during a cycle if a Suds Removal Routine is © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 19: Error Codes

    Do not adjust balance switch first. Most likely not due to unbalance switch mounting. If load is only one big item, add towels on opposite side to balance load. Table 10  continues... © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 20 Unpower to clear error. Check voltage input to machine. If it Ed, 21 happens only at start of spin, replace motor. Replace drive board if error persists. Table 10  continues... © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 21 Over Current Shunt Detection Circuit Fail Hardware failure. Unpower to clear error. Replace drive board if Ed, 36 Error at Startup error persists. Table 10  continues... © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 22 Unbalance Switch Error Hardware failure. Check unbalance switch and wiring. Unpower Ed, 70 to clear error. Replace drive board if error persists. Table 10 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 23: Troubleshooting Flowcharts

    Refer to the washer's serial plate to determine proper voltage it is designed to operate on. Refer to Figure 2 for serial plate location. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 24: No Hot Water

    Is there proper voltage (refer to serial plate) output Replace output board. from output board to the mixing valve hot solenoid? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 25: No Cold Water

    Is there proper voltage (refer to serial plate) output Replace output board. from output board to the mixing valve cold solenoid? Is cold solenoid Replace valve. inoperative? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 26: No Warm Water

    Er, nF; Er, PS; or Er, FL on digital display No Hot Refer to Is there no hot water? Water flowchart. No Cold Is there no cold Refer to water? Water flowchart. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 27: Slow Hot Fill Or Warm Fill Is Too Cold

    Check water pressure. Is water pressure too Recommended water low? pressure is 20 to 120 psi. Unit is filling properly. Refer to note above. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 28: Water Fill Does Not Stop At Proper Level

    Install 562P3 Siphon washer during cycle Break Kit. due to end of drain hose being lower than cabinet top of washer? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 29: Pressure Sensor Error

    Replace pressure sensor harness sensor harness. damaged? If Pressure Sensor error is still displayed, then replace pressure sensor. If problem persists, replace front end control. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 30: Slow Spin Or No Spin

    Replace lock. Is drive belt broken Replace belt or loose? Check wiring from drive board to motor Motor won't run? and review error codes. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 31: Washer Is Locked Up Or Binding

    Washer Is Locked Up Or Binding Are there clothes Remove clothes and stuck between tubs? retest. Is there a bind in upper or lower Replace bearings. bearing? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 32: Outer Tub Does Not Empty

    Replace pump. serial plate) present at pump? Is wiring from pump Correct wiring. Refer to drive board to appropriate wiring broken, loose or diagram. incorrect? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 33: Excessive Vibration

    Relocate washer or on weak, \"spongy\", support floor to Is friction ring Replace friction ring. carpeted or built-up eliminate weak or broken? floor? \"spongy\" condition. © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 34: Water Leaking From Outer Tub

    Replace gasket. gasket leaking? Is water coming out of overflow holes in upper tub cover due Level washer. to out tub leaning back or not level? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 35: Lid Does Not Lock

    Are all lid bumpers Replace bumpers. in place? Is wiring to lid lock Repair or reconnect broken or harness. disconnected? © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 36: Adjustments

    Adjustable Rear Leg Extension Kit is available as optional equipment at extra cost. TLW2286N_SVG 1. Level 2. Locknut 3. Leveling Leg 4. Rubber Foot 5. Washer Base Figure 4 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 37: Cycle Sequence Charts

    Deep Spin Rinse Rinse Fill 4:00 Cold + Hold Rinse Agitate 3:00 Refill Hold Final Extract 15 Spin Extract 14:30 Evacuate Spray Spin Table 12 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 38 Deep Spin Rinse ** Rinse Fill 3:30 Cold + Hold Rinse Agitate 3:00 Refill Hold Final Extract 15 Spin Extract 10:00 Evac High Spin Table 13 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 39: Default Cycle And Modifier Values - Through Serial No. 1912999999

    Eco (start- ing Serial 181000000 Normal Warm/Cold Auto Fill Medium Eco (Brazil (through Models) Serial No. 180999999 9); Heavy (starting Serial No. 181000000 Table 14  continues... © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...
  • Page 40 SP5 Whites Hot/Cold Auto Fill Medium SP6 Wool Cold/Cold Auto Fill Medium SP7 Athlet- Cold/Cold Auto Fill Medium SP8 Denim Cold/Cold Auto Fill Medium Table 14 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 41: Default Cycle And Modifier Values - Models With "T" Or "C" In The 12Th Position Of Model Number, Starting Serial No. 2001000001

    SP5 Whites Hot/Cold Auto Fill Medium SP6 Wool Cold/Cold Auto Fill Medium SP7 Athlet- Cold/Cold Auto Fill Medium SP8 Denim Cold/Cold Auto Fill Medium Table 15 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 42: Default Cycle And Modifier Values - Models Without "T" Or "C" In The 12Th Position Of Model Number, Starting Serial No. 2001000001

    SP5 Whites Hot/Cold Auto Fill Medium SP6 Wool Cold/Cold Auto Fill Medium SP7 Athlet- Cold/Cold Auto Fill Medium SP8 Denim Cold/Cold Auto Fill Medium Table 16 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

  • Page 43: Agitation Levels

    P2 Eco Delicate RPM during fill P3 Waterproof Table 18 High P4 Super Soiled High P5 Whites P6 Wool P7 Athletic High P8 Denim Table 17 © Copyright, Alliance Laundry Systems LLC - Part No. 204560ENR1 DO NOT COPY or TRANSMIT...

This manual is also suitable for:

Awne9rsn305nw29Awne8rsn305sw01Awne9rsn305nw36Awne8rsn545rw01Awne9rsn305xw01Awne9rsn115cw01 ... Show all

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