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7. Maintenance, care and warranty
To clean the powder coated tubular sections and wooden parts use a damp cloth with normal household cleaners or
warm soapy water.
Do not use any cleaning agents containing ammonia, abrasives or strong solvents. This will lead to damage of the
powder coated finish on metal parts and the finish on the wooden parts.
Mechanical cleaning, scouring, high-pressure hoses or automated cleaning will damage the bed.
Moving parts on the bed are fitted with self-lubricating bearings, they should not be oiled or greased.
All motors, cables and mechanical functions must be checked by a suitably qualified service engineer for damage
and correct operation, at least once every twelve months.
Extended warranties can be purchased from Park House Healthcare Ltd. For more information contact Customer
Services on Tel: 0845 0600 333. In the event of a fault being discovered within the warranty period, the customer
should notify the Company at the earliest opportunity. If, upon inspection, the Company accepts liability then the
equipment shall be repaired or replaced at the companies discretion. If the Company does not accept liability it will
inform the customer of the reasons for rejection and provide the customer with an estimate of either the repair or
replacement cost.
8. Storage / Transport Frame
To prevent damage to the Tudor Bed or any components during storage or transportation, you should always use the
storage / transport frame. To use this frame, please comply with the following steps:
Disconnect the mains power plug and carefully roll up the power lead ensuring that
there are no kinks.
Disconnect all of the internal cables and store them securely.
Remove the lock-pins from the centre of the sleeping platform and loosen the hand
screws, then separate the two platform pieces in the middle.
Remove the lock-pins from the ends of the sleeping platform and loosen the hand
screws, then separate the platform pieces from the end frames.
Fit the transport frames between the two bed ends as shown in the drawing.
The two sleeping platform pieces should be carefully placed onto the storage
frame with the actuators located in the middle as shown in the drawings, taking
care not to damage any components.
The lock-pins and hand screws must be installed and tightened to ensure secure
and rigid fixing of the sleeping platform pieces during transportation or storage.
The bed should only be moved on smooth hard surfaces. Any movement across
rough or uneven flooring could cause damage to the castors.
Store in a dry place (between +5 °C and +45 °C).
The relative humidity of the air should be between 30% and 70%.
Store all removed parts together in one place (or mark them as necessary) to avoid
mixing them up with other products when re-assembling.
Components must be stored without being subjected to strains.
IMPORTANT - When re-assembling the bed, all assembly procedures and safety checks must be
performed as described in this user manual.
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