Reonix Automation SCADADroid R2 Technical User's Manual page 43

Unit not responsive Power fluctuation caused
lockup
Unit not responsive File system corruption
Cell Modem settings No modem installed
don't show up
Cell Modem settings
Corrupt modem
don't show up
Alarms not being SIM card account problem
sent out (SMS/
Voice)
Remove power from the unit for 60
seconds then power the unit. If still
unresponsive after several restarts,
perform a factory reset by holding the
reset button for 20 seconds.
Hint: The red LED flashes once per
second so count 20 flashes. Status light
should change to blue.
Remove power from the unit for 60
seconds then power the unit. If still
unresponsive after several restarts,
perform a factory reset by holding
the reset button for 20 seconds.If the
problem persists, contact technical
support. Hint: The red LED flashes once
per second so count 20 flashes. Status
light should change to blue.
Some SCADADroids do not have
modems installed at the customer's
request, open the unit and verify a
modem is present.
Update the firmware on the
SCADADroid to the latest version and
cycle power on the unit. Navigate to
the Advanced page and click on Enable
re-configuration. Wait at least 10 mins
for the SCADADroid to flash the modem
firmware. If the problem persists
contact technical support.
To verify SIM card connectivity, first
ensure there is good service signal on
the overview page. Then navigate to the
advanced page and send out a test SMS
and voice call. If neither are successful,
the account associated with the SIM
card is likely disabled. If notifications
are intermittent, a cell booster may
help with connectivity.
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Support