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Symptom
Unit won't turn on
Unit interface not
accessible
Unit interface not
accessible
Unit interface not
accessible
Unit interface not
accessible
42
Support
Potential Cause
Power supply
Network configuration
Network configuration
Physical cable connection Inspect the lights on the Ethernet
Unknown IP address
Trouble Shooting
Actions
Inspect DC wires and / or USB cable
leading to unit for cracks, frays, or
burnt areas. Lightly pull on terminal
plug wires, they should be firmly
seated. If using 24 VDC to power the
unit, measure the voltage with a
volt- meter. If using USB power, make
sure the output is at least 1 Amp,
plug the cable into a different device
(phone) to check for power.
In many cases, the computer being
used to access the web interface
needs to have a static IP address
setup. The IP should be on the same
subnet as the SCADADroid.
Disable all other communication
interfaces such as WiFi to ensure
traffic is being tunneled through
the Ethernet port.
port–they should be illuminated
whenever a cable is connected
between the SCADADroid and
another Ethernet device. If no
lights are present, try a different
cable.
If the SCADADroid you are trying to
reach has an unknown IP address,
press the reset button for 10 seconds
(more than 19 second go to factory
reset) and the IP address will default to
192.168.1.15.
Hint: The red LED flashes once per
second so count 10 flashes. Status light
should change to blue.
Warning: This can interfere with
monitoring
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