Dinstar UC2000 User Manual
  1. Manuals
  2. Brands
  3. Dinstar Manuals
  4. Gateway
  5. UC2000
  6. User manual

Dinstar UC2000 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

UC2000 User Manual v1.0
Dinstar Technologies Co., Ltd.
th
Address: 9
Floor, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China
Postal Code: 518052
Telephone: +86 755 61919966
Fax: +86 755 2645 6659
Emails: sales@dinstar.com, support@dinstar.com
Website: www.dinstar.com,
www.dinstar.cn

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the UC2000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Dinstar UC2000

Summary of Contents for Dinstar UC2000

  • Page 1 UC2000 User Manual v1.0 Dinstar Technologies Co., Ltd. Address: 9 Floor, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China Postal Code: 518052 Telephone: +86 755 61919966 Fax: +86 755 2645 6659 Emails: sales@dinstar.com, support@dinstar.com Website: www.dinstar.com, www.dinstar.cn...
  • Page 2 Revision Records Document Name UC2000 User Manual v1.0 Document version V1.0 Firmware version 2.50.1.2 Ivanka Yuan Revised by Date 2014.6.3 Changes Draft...

  • Page 3: Table Of Contents

    1 Product Description ......................1 1.1 Overview ............................1 1.2 Application Scenario ........................1 1.3 Product Appearance ........................2 1.3.1 Images of UC2000 ............................2 1.3.2 Description of Ports and Indicators ....................... 2 1.4 Features & Functions ........................4 1.4.1 Key Features..............................4 1.4.2 Software Features ............................
  • Page 4 4.1.2 Log in Web Interface ........................... 18 4.2 Configuration Wizard ........................19 4.2.1 UC2000 Regarded as Terminal and Registered to SIP Server ..............20 4.2.2 FXS, FXO, GSM or CDMA Port Registered to SIP Server ................ 20 4.2.3 Other SIP Clients registered to UC2000 ...................... 20 4.2.4 UC2000 Connected to PBX through Trunking....................
  • Page 5 4.6.5 Time ................................44 4.6.6 Manipulation ............................... 44 4.6.7 Dialplan ............................... 46 4.7 Extension ............................48 4.7.1 SIP Extension .............................. 48 4.7.2 FXS ................................49 4.7.3 Ring Group ..............................50 4.8 Trunk ............................. 51 4.8.1 SIP Trunk..............................51 4.8.2 FXO Trunk ..............................53 4.8.3 GSM/CDMA Trunk .............................

  • Page 6: Product Description

    UC2000 realizes the smooth migration from a single communication way (such as traditional PBX) to a comprehensive communication way which integrates VoIP, PLMN and PSTN. It also provides a united communication GUI for PLMN-based or PSTN-based voice service and messaging service.

  • Page 7: Product Appearance

    1.3 Product Appearance 1.3.1 Image of UC2000 1.3.2 Description of Ports and Indicators UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 8 SIM card is not inserted or SIM card is unavailable Slot for CDMA Slot where CDMA SIM card is inserted SIM Card Antenna Port Used to connect UC2000 with the antenna for enhancing wireless signal Turn on power Power Switch Turn off power Power Interface...

  • Page 9: Features & Functions

    When the RST button is pressed for 3 seconds to 6 seconds, the IP address of UC2000, the username and password of the Web of UC2000 will be restored to factory defaults. On green UC2000 is powered on POWER On dull UC2000 is not powered on 1.4 Features &...

  • Page 10: Supplementary Services

     1*RS232, 115200bps 1.4.6 FXS/FXO Connector: RJ11   Caller ID: Bellcore Type 1&2, ETSI,BT,NTT and DTMF Answer and Disconnect Signaling: Answer, Disconnect, Busy Tone, Detection  Polarity Reversal   Flash-hook Detection UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 11: Mobile

    Power Consumption: 50W  Operating Temperature. 0 ℃ ~ 45 ℃  Storage Temperature: -20 ℃ ~80 ℃  Humidity: 10%-90%, Non-Condensing   Dimensions (W/D/H): 440× 270× 75mm Unit Weight: 4.7kg  UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 12: Quick Installation

    Quick Installation 2.1 Attentions for Installation The attentions for installing UC2000 include: The adapter of UC2000 accepts AC input voltage of 110- 220 V and converts it to 12V DC；  Please ensure stable and safe power supply; Network interface should be standard RJ45 with 10Mbps or 100Mbps;...
  • Page 13 Installation of Master Control Board: Please insert the master control board into the slot on the back panel of UC2000. Ensure that the master control board matches well with the guiding tracks on the left and the right of the slot.

  • Page 14: How To Insert Sim Card

    2.2.2 How to insert SIM Card Please insert the SIM card according to the following indication: 2.2.3 Installation of Antenna It is necessary to install the antenna on UC2000 for the GSM and CDMA userboards. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 15: Network Connection

    2.2.4 Network Connection The UC2000 universal gateway has two 10/100M Ethernet interfaces, namely FE0 and FE1. 192.168.11.10 192.168.11.1 UC2000 Switch Note: The IP address of FE0 port and the IP address of PC should be at the same network segment.

  • Page 16: Basic Operation

    3.4 Call Transfer When a calling party is in conversation with the called party, call transfer allows one of them to shift the call connection to a third party. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 17: Blind Transfer

    4. If B presses the flash-hook again and dials 1, conversation is switched back between B and A; 5. If B presses the flash-hook again and dials 2, conversation is switched between B and C. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 18: Description Of Feature Codes

     As for the GSM userboard and the CDMA userboard, use a mobile phone to call the corresponding SIM card number first (aimed to establish connection between the mobile phone and the UC2000), and UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 19: Send Or Receive Fax

    It uses the G.711 A or G711U codec in order to reduce the damage to fax signal. 3.7 Restore Default IP and Password Press the RST button of UC2000 for 3 seconds to 6 seconds, the IP address, username and password of the device will be restored to factory defaults.

  • Page 20: Restore Default Setting

    3.8 Restore Default Setting If you want to restore UC2000 to default settings, you can press the RST button of UC2000 for more than 6 seconds or you can configure it on the Web interface. Click System  Backup/Restore/Upgrade on the Web of UC2000, and select the parts (system, network or service) that need to be restored to defaults, click Reset, restart the UC2000 device, and the selected parts will be restored to defaults.
  • Page 21 Herein we take the PuTTY sofeware as an example. Detailed configurations are as follows: After finishing the above configurations, click the Open button to enter the maintenance interface of the console port. The username and password are the same with those of the Web interface of UC2000. UC2000 User Manual...
  • Page 22 Commands for configuring the IP address of UC2000: (In the following example, IP address of UC2000 needs to be configured as 172.30.66.100, and netmask is 255.255.0.0) > enable enable# configure config# interface ethernet config-if-br-lan# ip address 172.30.66.100 255.255.0.0 config-if-br-lan# exit config# ip default-gateway 172.30.0.1...

  • Page 23: Configurations On Web Interface

    Switch 4.1.1 Preparations for Login Modify the IP address of the PC to make it at the same network segment with the IP address of UC2000 device, since the default IP address of the UC2000 device is 192.168.11.1. Check the connectivity between the PC and the UC2000. Click Start  Run of PC and enter cmd to execute ‘ping 192.168.11.1’...

  • Page 24: Configuration Wizard

    Status  Overview/SIP/PSTN/Current Call Button interfaces will be refreshed automatically Detailed Interface The detailed configuration interface or display interface 4.2 Configuration Wizard The following are the common ways to configure the UC2000 device. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 25: Uc2000 Regarded As Terminal And Registered To Sip Server

    4.2.3 Other SIP Clients registered to UC2000 Under this mode, UC2000 is regarded as an SIP Server. Create an extension account first on the Extension SIP interface of UC2000, and configure listening port on the Profile  SIP interface. Then, configure the UC IP address, extension account and listening port on SIP Clients.

  • Page 26: Uc2000 Connected To Pbx Through Trunking

    Add Inbound and Outbound Routes 4.3 Status 4.3.1 Overview Log in the Web interface of UC2000, click Status  Overview, and the following interface will be displayed. On the interface, information about the system, performance and network is shown. UC2000 User Manual...
  • Page 27 The version number of the firmware and the time when the firmware is compiled. Local Time The local time, which can synchronize with NTP Uptime The running time of the device since it is booted up The current CPU occupancy rate UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 28: Sip

    The running time of the network port since the device is booted up 4.3.2 SIP Click Status  SIP, and the following interface will be displayed. On the interface, information of SIP profile, SIP Trunk and SIP extension is shown. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 29: Pstn

    Click Status  PSTN, and the following interface will be displayed. On the top is the front view of UC2000, followed by the real-time information of FXS userboard, FXO userboard, GSM userboard and CDMA userboard. Green color means available or registered, while red color means abnormal, unregistered or prohibited.
  • Page 30 Hook State Onhook, Offhook Line State Online, Offline State Ready, Unready Channel State OK, Config Failed, SIMPIN_Not_INSERTED SIP Register Status Registered, Unregistered Signal : No SIM card is inserted : Full signal strength UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 31: Current Call

    Export button. The maximum number of CDRs that can be saved is 1000. Hangup causes include normal clearing, no answer, caller cancel, user busy, circuit congestion, exchange routing error, recovery on timer expire, and none. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 32: Service

    4.3.6 Service Click Status  Service, and the service status of UC2000 is displayed. The function is enabled by default. The Web, SSH and Telnet service can be disabled and their ports can be modified on the System  Access Control interface.

  • Page 33: System

    Configurations for language, time zone, NTP, login password, access control, provision, operation log, service log, upgrade, backup, restore, automatch impedance, IVR upload and device reboot can be carried out in the System section. 4.4.1 Setting UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 34: User Manager

    Click System  User Manager, and you can modify the username name and password for logging in the UC2000 device. Factory defaults for username name and password are both admin, so it is advised to modify them for security consideration.

  • Page 35: Provision

    4.4.3 Provision Provision is used to make UC2000 automatically upgrade with the latest firmware stored on an http server an ftp server or a tftp server. Select the checkbox on the right of Enable, and you will see the following interface:...

  • Page 36: Operation Log

    On the System  Backup/Restore/Upgrade interface, you can back up or restore configuration data, and can upgrade UC2000 to a new version. But you need to restart the device for the change to take effect after executing restore or upgrade.

  • Page 37: Automatch Impedance

    1. Select the to-be-matched FXO port in the drop-down box; 2. Connect a telephone cable to the FXO port and ensure the connection is successful; 3. Click Detection, and the UC2000 device will automatically detect the optimum impedance (It takes a period of time to carry out the detection).

  • Page 38: Reboot

    The format of the wav audio file should be monaural, 8000hz, 16bit, play time of less than 30s, and size  of no more than 1M bytes； If the following yellow bars appear, it means the UC2000 device lacks an IVR file and you need to  upload one.
  • Page 39 If you choose static IP address, you need to fill in the following information: IPv4 Address: the IP address of the FE0/FE1 port of the UC2000 ; ...

  • Page 40: Access Control

     Server Name: the name of the server where PPPoE is placed  Note: After the configurations are completed, you need to reboot the UC2000 device for the network changes to take effect. 4.5.2 Access Control The access ports of Web, Telnet and SSH can be configured on the Access Control interface. Web supports http and https, while SSH supports OAuth 2.0 protocol.

  • Page 41: Diagnostics

    2. View the route information from the returned message. Nslookup (Name Server Lookup) is a network command-line tool to obtain domain name of internet or to diagnose the problems of DNS. Instruction for using Nslookup: UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 42: Profile

    On the Profile  SIP interface, you can set SIP information such as listening port, which will be used in FXO/FXS, extension and SIP trunk. Multiple SIP profiles can be configured for one UC2000 device, so you can choose different SIP profiles according to different needs.
  • Page 43 The validity period of current registration. It is 1800 seconds by default. Inbound Codec To take the remote device or the local device as priority for inbound codec Negotiation Priority negotiation. Assume local device supports PCMA, PCMU, G.729 and G.723, while the UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 44: Fxs/Fxo

    G.723 and G.729. If remote device is taken as codec negotiation priority, G.723 will be the codec mode. Inbound Codec Profile The inbound codec profile supported by SIP of UC2000. Make reference to Profile Codec. Outbound Codec The outbound codec profile supported by SIP of UC2000.
  • Page 45 If polarity reverse is on, call tolls will be calculated based on the changes in voltage. If polarity reverse is off, you need to set the time to delay offhook and call tolls will be calculated starting from the set time. Dialplan The rules for dialing UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 46 The timeout value for the ringing of the phones through the FXO port when there are incoming calls No Answer Timeout (s) The timeout value for ending calls which go out through FXO port UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 47: Codec

    Dialplan The rules for dialing 4.6.3 Codec UC2000 supports four codec modes, including G729, G723, PCMU and PCMA. You can adjust the priority of these four modes according to you needs. : Edit codec profile. : Delete the corresponding codec profile or a codec mode.
  • Page 48 Number ：4|6|7 Length The length of the calling number or called number. For example, means the calling number or called number must be 4 digits, 6 digits or 7 digits except the prefix. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 49: Time

    Choose start time and end time 4.6.6 Manipulation Number manipulation refers to the change of a called number or a caller number during calling process when the called number or the caller number matches the preset rules. UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 50 The prefix added to the caller number or the calling number Add Suffix The suffix added to the caller number or the calling number Replace by The number which replace the caller number or the calling number UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 51: Dialplan

    [123] matches 1, 2, or 3. [0-9] specifies a range which matches any lowercase letter from "0" to "9". [^ ] Matches any one character except those enclosed in [ ]. For example, [^9]. UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 52 Matches 0 or 1 times of the preceding element Example: (13 | 15 | 18)xxxxxxxxx Matches the phone numbers with stating digits as 13, 15 or 18 and the left nine digits as any of 0 to 9. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 53: Extension

    4.7 Extension 4.7.1 SIP Extension On the Extension  SIP interface, you can configure the SIP accounts registered in UC2000 by SIP clients. Click the New button, and you will see the following interface: Parameter Explanation Name The name of the SIP extension...

  • Page 54: Fxs

    4.7.2 FXS Extension On the Extension  FXS interface, you can configure data for extensions of FXS userboards. If no FXS userboard is inserted into UC2000, there will no data on the interface. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 55: Ring Group

    SIP server is a main component in a VoIP network and is responsible for establishing conversations for  SIP calls. IPPBX, softswitch, UC2000 and UC100 can serve as a SIP server. SIP servers based on Linux include OpenSER, sipXecx, VoS and Mera.

  • Page 56: Trunk

    The duration of ringing Note: If ring group function has been set, the call forwarding function is unavailable. 4.8 Trunk 4.8.1 SIP Trunk SIP trunk can realize the connection between UC2000 and IPPBX or SIP servers. UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 57 If it is on, the SIP trunk will send register request to the peer device. Heartbeat If heartbeat in on, heartbeat messages (options) will be sent to examine the connection with servers. The default value is ‘Off’. Heartbeat period: the interval of two options UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 58: Fxo Trunk

    The default value is Enable. Note: If UC2000 is regarded as a terminal and intends to register to a server, you need to configure a SIP trunk connecting UC2000 and the server, and then enable register for the SIP trunk.
  • Page 59 The FXO profile that is selected for the FXO extension; make reference to Profile FXS/FXO Status If it is enabled, the FXO port is available; if it is disable, the FXO port is unavailable UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 60: Gsm/Cdma Trunk

    4.8.3 GSM/CDMA Trunk GSM/CDMA trunk interconnects the GSM/CDMA wireless network with UC2000. Calls from the GSM/CDMA wireless network can come into UC2000 and calls can go out from UC2000 to search mobile numbers under the GSM/CDMA wireless network. Click , and you will see the following interface:...

  • Page 61: Setting

    Fax Mode T38 or T30（Pass-through） Tone Detection by Local If it is enabled, UC2000 will detect fax tones automatically during a call and the call will be switched into fax mode after a fax tone is detected. SDP Param ‘a=X-fax’...

  • Page 62: Route Group

    Add an extension or a trunk to the route group Delete an extension or a trunk from the route group 4.9.3 Route On the Route interface, you can configure routes for incoming calls and outgoing calls. UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 63 The profile of the caller number and the called number; please make reference to Profile  Number The default value is ‘Off’. Note: it is incompatible with caller number prefix and called number prefix UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 64 Manipulation: If it is on, the caller number of the route will be manipulated Destination: the destination (userboard and extension) of the route Select Port: select a port for the route, since there are two ports in a userboard. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 65: Feature Code

    Note: All feature codes are enabled by default. 4.9.5 IVR On the IVR interface, you can carry out specific configurations for the IVR which has been uploaded from the System  Voice interface. UC2000 User Manual Copyright @ 2011-2015 Dinstar...

  • Page 66: Sms

    Quick-dial numbers are 0 to 9. 4.9.6 SMS If an SIM card has been inserted into a GSM/CDMA userboard, you can send or receive SMS on the Call Control SMS interface. UC2000 User Manual Copyright @ 2011-2015 Dinstar...
  • Page 67 Enter contents into the box on the left, and then input the number of recipient . Click Send in the last. Note: If there are mutilple recipients , use | to separate them, for example, 13151103146|18954405566. Receive Message All SMS received by UC2000 are displayed on the Receive List. Read Message Click on the Receive List to read SMS contents.

Table of Contents