Dinstar UC2000-F User Manual
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Dinstar UC2000-F User Manual

Gsm/cdma/wcdma voip gateway
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UC2000-VE/F/G GSM/CDMA/WCDMA VoIP Gateway
Shenzhen Dinstar Co., Ltd.
Address : Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-
district, Nanshan District, Shenzhen.
Postal Code : 518052
Telephone : +86 755 2645 6664
Fax : +86 755 2645 6659
Email :
sales@dinstar.com
Website :
www.dinstar.c
User Manual
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  • Page 1 UC2000-VE/F/G GSM/CDMA/WCDMA VoIP Gateway User Manual Shenzhen Dinstar Co., Ltd. Address : Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub- district, Nanshan District, Shenzhen. Postal Code : 518052 Telephone : +86 755 2645 6664...
  • Page 2 Revision Records Document Firmware Version Author Date Description Version V1.0 02.22/23.08.01 Technical Support 2013-07 First release Support WCDMA V1.1 02.22/23.10.01 Technical Support 2014-05 Gateway Match with the firmware version V2.2 02/04. 23.12.05 Technical Support 2017-02 02/04.23.12.01 or above Match with the firmware version V3.3 02/04.23.13.01...

  • Page 3: Table Of Contents

    1.1 Overview ....................7   1.2 Scenario of Application ................7   1.3 Product Appearance .................. 8   1.1.1   Product Appearance of UC2000-VE ..........8   1.3.2 Product Appearance of UC2000-VF ..........9   1.3.3 Product appearance of UC2000-VG ..........11  ...
  • Page 4 4.1 Access UC2000 unit ................20   4.2 Parameters Configuration ................ 20   4.3 System Information .................. 21   4.3.1 System information ................ 21   4.3.2 Mobile Information ................. 23   4.3.3 SIP Information ................24   4.4 Statistics ....................25   4.4.1 TCP/UDP ..................
  • Page 5 4.6.8 Call Forwarding ................45   4.6.9 Call Waiting ................... 46   4.6.10 Cloud Server ................47   4.6.11 MBN Config ................. 49   4.6.12 Call Conference ................49   4.7 SMS and USSD ..................49   4.7.1 SMS Send Overview ..............49   4.7.2 SMS Send Limit Settings ...............
  • Page 6 4.9.1 Overview ..................88   4.9.2 Basic Configuration ............... 88   4.9.3 Phone Number Learning ............... 90   4.9.4 Balance Check ................94   4.9.5 Billing setting ................. 99   4.9.6 Call limit ..................99   4.9.7 Exception Event Handling ............101   4.9.8 Auto Generation ................
  • Page 7 4.11.8 Factory Reset ................125   4.11.9 Auto Restart ................125   4.11.10 Restart ..................125   5 Troubleshooting and Command Line ............... 126   5.1   Login UC2000 & General Knowledge of UC2000 Command ....126   5.2 Commands in "ROS#" Mode ..............126   5.2.1  ...

  • Page 8: Product Description

    1.2 Scenario of Application With the development of users and telecom service, mobile network and fixed network integration will be steadily increasing. UC2000-VE/F/G provides high quality VoIP service which perfectly meets the requirement. This is a scenario shown as figure 1-2-1...

  • Page 9: Product Appearance

    1.3 Product Appearance 1.3.1 Product Appearance of UC2000‐VE  The appearance of UC2000-VE shows as follow Figure 1-3-1 Front view of UC2000-VE-8G/8C/8W/8T Table 1-3-1 Description of Front view Index Indicators Description On: Starting Off: Abnormal Blinking every 0.5s: Normal status On: Power on Off: Power off...

  • Page 10: Product Appearance Of Uc2000-Vf

    Figure 1-3-2 Rear view of UC2000-VE-8G/8C/8W/8T Table 1-3-2 Description of Rear view Index Interface Description Power Connector Power connector of DC power. Input: DC12V Antenna Connector Mark as digits 0 to 7 Network FE0 and FE1, its default IP address 192.168.11.1...
  • Page 11 Indicates SIM is offline, SIM status may include SIM card not inserted, SIM card not SIM Card Status available, SIM card unregistered Indicator SIM card is in use Blinking SIM card is registered but in IDLE Antenna Antenna connect, mark with 0-15 Connector SIM Card Slot SIM card slot, mark with 0-15...

  • Page 12: Product Appearance Of Uc2000-Vg

    Device is booting up Device is not booting up 1.3.3 Product appearance of UC2000‐VG  Front view Indicators Name Status Description Indicates SIM is offline, SIM status may include SIM card not inserted, SIM card not SIM Card Status available, SIM card unregistered Indicator SIM card is in use Blinking SIM card is registered but in IDLE Antenna...

  • Page 13: Functions And Features

    Console RS232 standard, band rate 115200bps Reset button to restore default IP and password or restore factory setting.  Restore IP and Password: hold RST button 3~5 seconds, RUN RST  LED being ON during this time Restore factory setting: Hold RST button 7 seconds, RUN LED being blink No power...

  • Page 14: Industrial Standards Supported

    CNG: Comfort Noise Generation  Local/Remote SIM card work mode   Adjustable gain of port  DTMF adjustment  Balance Check Lock/unlock SIM/UIM  Mobile number display rejection  Sending/receiving SMS   Customize IVR Recording  White and black list One number access ...

  • Page 15: General Hardware Specification

    1.4.4  General Hardware Specification   Power Supply UC2000-VE: Input: 100-240V, 50-60Hz Output: DC12V 4.0A UC2000-VF/G: Input: 100-240VAC, 50-60Hz; Temperature (Operation): 0 ℃ ~ 45 ℃  (Storage): -20 ℃ ~80 ℃  Operation Humidity: 10%-90% No Condensation  Dimension(W/D/H): 250*156*32.5mm  Weight: 1.069kg Package Weight: 2.05kg...

  • Page 16: Quick Installation

    2.3 Network Connection 192.168.11.1 Note: UC2000-VE/F/G/T has two Ethernet ports (namely FE0 and FE1). The device can work normally when either of the ports is connected to PC. The IP address of device must be at the same network segment with that of PC.

  • Page 17: Basic Operation

    3 Basic Operation 3.1 Feature Codes Users can do some basic system setting via dialing feature codes through a telephone. The device has a built-in IVR navigator for local maintenance. In each step, if you hear an IVR message of “setting succeeds”, it means you have finished this step successfully. However, if you hear “setting fails”, please check and redo that step.

  • Page 18: Restore Default Ip And Password

    phone, then you will hear ‘setting succeeds’, then the factory setting of the gateway will be restored. 3.2.3 Restore default IP and password  Press RST button for about 3 seconds, then the device will be rebooted and the IP address, username and password will be restored to factory default. 3.2.4 Restore factory setting ...
  • Page 19 After finishing the above configurations, click the Open button to enter the maintenance interface of the console port. The username and password are the same with those of the web interface of device. Commands for configuring the IP address of the device : (In the following example, IP address of device needs to be configured as 172.30.66.100, and netmask is 255.255.0.0) >...

  • Page 20: Web Interface Configuration

    4 WEB Interface Configuration UC2000-VF/G serials gateway has the same web interface. This chapter describes web configuration of UC2000-VE. The UC2000-VE contains an embedded web server to set parameters by using the HTTPS/HTTP protocol. We are strongly recommended to access device with Google Chrome or Firefox Browser.

  • Page 21: Access Uc2000 Unit

    4.1 Access UC2000 unit Enter IP address of UC2000 in IE/Google Chrome. The default IP of LAN port is 192.168.11.1. and the GUI shows as below: Figure 4-1-1 WEB log interface Enter username and password and then click “Login” in configuration interface. The default username and password are “admin/admin”.

  • Page 22: System Information

    Figure 4-2-1 WEB introduce Go through navigation tree, user can check, view modify, and set the device configuration on the right of configuration interface. 4.3 System Information System information interface shows the basic information of status information, Mobile information, and SIP information. 4.3.1 System information ...
  • Page 23 Description MAC Address Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02. Network Mode UC2000-VE works as bridge mode by default. Network Current IP address and subnet mask of gateway. DNS Server Displays DNS server IP address in the same network with the gateway.

  • Page 24: Mobile Information

    User board License ID: Contact with support when it displays  as Invalid. Hardware version/DSP version/ SIM box version.  4.3.2 Mobile Information  Figure 4.3-2 Mobile Information Table 4.3-2 Mobile Information Parameters Description Port Number of GSM/CDMA ports. Indicates the current type of module. Such as Type GSM, CDMA, WCDMA, LTE.

  • Page 25: Sip Information

    Answer Seizure Ratio is a measure of network quality. It’s calculated by taking the number of successfully answered calls and dividing by the total number of calls attempted. Since busy signals and other rejections by the called number count as call failures, the ASR value can vary depending on user behavior.

  • Page 26: Statistics

    Figure 4-3-3 SIP Information Displays registration status information with Softswitch platform or SIP Server Table 4-3-3 SIP information Parameters Description Port The number of SIP channels. SIP registration account which are provided by the Softswitch and SIP User ID SIP server. Shows the registration status of VoIP channel, including registered Register Status and unregistered.

  • Page 27: Rtp

    4.4.2 RTP  Figure 4-4-2 RTP Table 4-4-1 Description of RTP Statistics Parameters Description Port The port of RTP statistics Payload Type The voice code of this channel, Include G.723.1/PCMA/PCMU/ G.729AB Packet Period Time of packaging Local Port Local port of transmitting RTP packages Peer IP End of equipment IP address Peer Port...

  • Page 28: Ip To Gsm Call History

    SIP Call History Parameters Description Port The port of Call statistics Incoming Received The amount of received incoming calls which coming from IP side Incoming The amount of incoming calls which have connected connected Incoming Answered The amount of incoming calls which answered by modular Incoming Failed The amount of incoming calls which failed Outgoing...

  • Page 29: Cdr Report

    Call Statistics the number of calls in this port Duration Statistics call total time Answered Statistics response times Call Failed Caused by SIP Statistics cause of call failure from SIP, include: canceled/ timeout/ not allowed/ Negotiation failed Call Failed Caused by Statistics cause of call failure from GSM, include: Busy/ no answer/ no dial tone/ no carrier 4.4.5 CDR Report ...

  • Page 30: Lock Bcch Report

    Destination Called number Hang Side Who hang up the call, calling, called or gateway Reason The reason of the call hang up Duration(s) Call duration of the call Codecs The voice code of this call, Include G.723.1/PCMA/PCMU/ G.729AB RTP send/recv/loss rate RTP Statistics of the call Jitter(s) Voice jitter...

  • Page 31: Gsm Event

    4.4.9 GSM Event  GSM event page will record all the logs of GSM modules such as IMEI change, replace new SIM card to specific port etc.

  • Page 32: Network Configuration

    4.5 Network Configuration 4.5.1 Local Network  Figure 4-5-1 Local Network Table 4-5-1 Local network Parameters Description Obtain IP Address Enable the device obtain IP Address automatically or not. Automatically Temporary IP  When device can’t get the ip automatic, it will use the temporary IP address and ...

  • Page 33: Arp

    Use the Following Configure the "IP Address", "Subnet Mask" and "Default Gateway" by IP Address manual, default this is enable, and default ip is 192.168.11.1 Need ISP offer the account and password, Use this mode when there is PPPoE not router in the local network Message transmit unit, default is 1400 Obtain DNS When enable the WAN port option of "Obtain DNS Server Address...

  • Page 34: Vpn Parameter

    4.5.3 VPN Parameter Figure 4-5-3 VPN Parameter Table 4-5-3 Description of VPN Parameter Parameters Description VPN TYPE Support OpenVPN only. OpenVPN Enable Check means OpenVPN is enable. .ovpn file Choose .ovpn file. Check VPN connecting status on system information...

  • Page 35: Access Rules

    4.5.4 Access Rules  On the Access Rules interface, click Add, and you can set rules to accept or reject the calls from a specific port, the login of other people via Web or Telnet, or PIN packages. TCP: accept or reject the login of other people via Web or Telnet; UDP: accept or reject the calls from a specific port;...
  • Page 36 SIM Mode Dinstar gateway support two types of SIM card installation, which is local and remote SIM management. Item Description Local To use local SIM card which install on gateway, this way is most common used by many of users SIM Box SIM Box is a small box which use for SIM card storage.
  • Page 37 The API Server Address, API Server Port, User ID and API User Password on the above interface of Gateway must be the same with the IP Address, Port, Auth ID and Password on the setting interface of SMS Server. New version: The API is based on HTTP and JSON.
  • Page 38 AMR (Adaptive Multi-Rate): is an audio compression format optimized for speech coding. AMR speech codec consists of a multi-rate narrowband speech codec that encodes narrowband (200–3400 Hz) signals at variable bit rates ranging from 4.75 to 12.2 kbit/s with toll quality speech starting at 7.4 kbit/s.

  • Page 39: Mobile Configuration

    4.6.2 Mobile Configuration  Description of Mobile Configuration Parameter Description CLIR Calling Line Identification Restriction: If the CLIR function is enabled, the phone number of the caller will not be displayed on the called phone, this needs support by the operator, if operator not support, device also can’t do it. Detect Reverse If the function is enabled, the caller will learn whether the Polarity...

  • Page 40: Phone Number Config

    Rx Gain Gain of voice received APN/APN name/APN APN refers to a network access technology, which is a parameter that must be configured when accessing the Internet via mobile phone. Band Type Choose from GSM850, GSM900, GSM1800, GSM1900, WCDMA800, WCDMA 850, WCDMA900, WCDMA1900, and WCDMA2100 Network Mode Select 2G ,3G or 4G...

  • Page 41: Imei

    4.1.1 PIN Management PIN code is a combination of numbers used as an additional password to access the SIM card of the selected port. On the following interface, you can set a PIN code for the SIM card of the selected port. PIN Management Description of PIN Management Parameters...

  • Page 42: Operator

    4.6.5 Operator  Click Search button while there is SIM card in that port, after a while, you will see Operator codes list under Operator List drop box. And then select correct operator code which match with the SIM card insert in the gateway. Finally, save the setting and reboot the device to make SIM card re-register again.

  • Page 43: Operator Configuration

    4.6.6 Operator Configuration  Operator configuration aim to set operator code for batch of SIMs. Inserted SIM cards will match with IMSI prefix and register SIM card to the code as per setting. 4.6.7 BCCH  BCCH (Broadcast Control Channel): BCCH is a logical broadcast channel used by the base station in a GSM/WCDMA network to send information about the identity of the network.
  • Page 44 Step 1. In the navigation tree on the left, click Mobile Configuration  BCCH. Step 2. Drag the scroll bar on the bottom of the interface, and you will see buttons. Click the button of a specific port, and you will see the following interface Step 3.
  • Page 45 Random: you are required to set some conditions, including minimum signal strength, the period for automatic frequency switch, and whether to switch frequency during calling. Advanced: you are required to set some conditions, including minimum signal strength, minimum answer-seizure ratio(ASR), number of calls and number of failed calls.

  • Page 46: Call Forwarding

    Note: When the actual number of failed calls reaches the set number, frequencies will be switched or when the actual answer-seizure ratio is less than the minimum answer-seizure ratio, frequencies will be switched. Note: The BCCH Whitelist only works at random mode and advanced mode. Only GSM module support Fixed/Random/Advance mode, other modules don’t support.

  • Page 47: Call Waiting

    Call forwarding is the same as mobile phone which to activate/deactivate supplementary service of SIM card. For more details of these services, please contact to local providers. Parameter Explanation Call Unconditional Calls will be forwarded unconditionally Call Forwarding No Reply If there is no reply from the called number, calls will be forwarded.

  • Page 48: Cloud Server

    Call waiting is the same as mobile phone which to activate/deactivate supplementary service of SIM card. For more details of these services, please contact to local providers. Notes: Call waiting only takes effective while “Do Not Answer GSM Incoming Call for Hotline”...
  • Page 49 Domain server Primary Server Port The port of the primary Cloud server Secondary Server The domain name of IP address of the secondary Cloud Domain server. It can be null. Secondary Server Port The port of the secondary Cloud server. It can be null. Domain Name The name of the sub-domain used by the gateway under the Could server.

  • Page 50: Mbn Config

    Device S/N is the device ID on gateway, find it on the page system information, as below: 4.6.11 MBN Config    This tool used to help update LTE module MBN file.    4.6.12 Call Conference  On the Call conference interface,you can enable call conference. 4.7 SMS and USSD 4.7.1 SMS Send Overview  On the SMS Send Overview interface, you can see the number of SMS messages that have been sent via the ports of the gateway, as well as the daily limit and monthly limit of SMS messages that can be sent through the ports of the gateway.

  • Page 51: Sms Send Limit Settings

    4.7.2 SMS Send Limit Settings  On the SMS Limit Settings interface, click Add, and you can see the following interface. 4.7.3 SMS Routing  You can set sms routing if you use gateway as sms terminal.      4.7.4 SMSC Switch Setting  Every operator can set 8 SMSC, it will switchover by the number you set successful or  fail.  F or example:  Successful send set 5, fail send set 1,    When the port send 5 sms successful, it will switch to next SMSC.  When the port send 1 sms fail, it will switch to next SMSC.   ...

  • Page 52: Send Sms

      4.7.5 Send SMS  The GSM gateway can be used to send messages and receive massages. Parameter Explanation Port The port through which SMS messages are sent The number(s) where the SMS message will be sent. UCS2 UCS2: Support English and Chinese GSM 7bit: Support English only Message The content of the message...

  • Page 53: Sms Outbox

    4.7.6 SMS Outbox  On the SMS Outbox interface, you can see the detailed information of each SMS message that has been sent, and can export the messages. 4.7.7 SMS Inbox  On the SMS Inbox interface, you can see the detailed information of each SMS message that has been received, and can export the messages.

  • Page 54: Sms Settings

    4.7.9 SMS Settings  Destination Email Address 1/2/3: Enter the e-mail address to receive the SMS content. Title: Configure the title of the e-mail, which will be used as the e-mail title when send the SMS to destination mail. Check Email Every: how long time to check the mailbox.   ...
  • Page 55         Email Account: Configure one e-mail address, which will be used for sending the SMS to destination e-mail. Outgoing: Configure the SMTP server domain here, different e-mail address server have different server addresses, please confirm this with your e-mail provider or search from Internet. configure the SMTP port, usually 25, please also confirm this with your e-mail address provider.
  • Page 56 How to set Email to SMS Description GSM gateway can check the email inbox on time, when have unread email at list and size less 300 chars, will try to read it. When email use protocol IMAP, if email read successful, will set the email status to read. If read email failed, will try to read again (MAX 3 times).
  • Page 57 Encoding:7Bit Message: Hello this is test SMS from phoebe 2) mail server forward email to support@dinstar.com 3) GSM gateway check the inbox of support@dinstar.com, find the email subject with ‘Test SMS’ 4) GSM gateway send SMS to mobile 1008611 Notice: Don’t set signature at the end of email and make sure the received email is plain text format.
  • Page 58 The “Message” means which content you want send out, this option is obligatory. The content length max 300 chars. The format is: Message: ………………………………. Received email in the inbox of support@dinstar.com should be Note: 1) Character set. The UC2000 support character set ASCII and UTF-8 only.

  • Page 59: Call Configuration

    How to set SMS to Email The UC2000 series gateway support to send the SMS received on the gateway to user’s mail box. Login device’s web, go to SMS and USSD-->Email page, enable SMS to Email function, and configure the other parameters needed. 4.8 Call Configuration 4.8.1 SIP Configuration ...
  • Page 60 SIP Server Address and Port Used for configure SIP server address and port, the address can be IP Address, also can be a domain name which can be resolved by DNS server Check NET Status Default is No. if it set to Yes, the gateway will send SIP OPTION periodic to check health status between gateway and SIP server.
  • Page 61 Use the separate SIP port Each channel has separate SIP port so that they could be handle SIP call separately. After Use Same Local SIP Port set to No The Local SIP port will be changed on Port Parameter page. Auto set SIP Account and Router The gateway will generate sip account and router auto.
  • Page 62 Auto SIP Account: Prefix+Port/Iccid/IMSI Auto IP->TEL Route: Source/Destination + Iccid/IMSI/Number...
  • Page 63 Register Interval and DNS SRV Register Interval This field specifies the value that the gateway will send in the Expires header of the REGISTER message. Its value ranges from 1-3600s. But in fact, the gateway will get 200OK response from SIP server after REGISTER request, and an Expires header will be included in 200 OK message body.
  • Page 64 This field specifies the lowest value, in milliseconds, of the retransmission timer for SIP messages. Default specifies 500. This field specifies retransmission timer for T1 timeout of SIP message, in milliseconds. Default specifies 4000. This field specifies retransmission timer for T2 timeout of SIP message, in milliseconds.
  • Page 65 Accept: application/sdp Content-Length: 0 Keepalive Retry Count How many counts will retry if no response. Its value ranges from 1-10 times. Configuring Caller ID and 183 Mode From Mode when Caller ID Is Available Used to configure "From" Mode when Caller ID Is Available when call from GSM to VoIP Tel/User: From: Caller ID <sip:3001@host.com>;tag=51088abb...
  • Page 66 Alerted: Gateway will send SIP message ‘200 OK’ to SIP Server immediately after 183 Ringing. In this situation, the called party possibly still in ringing status. Delay Answer (range:0 - 10s) Outgoing call from ip to gsm,when gsm side answered,device will delay the time response 200 OK to ip side.
  • Page 67 Request Line The request uri forced to use Remote Contact during the session. normal calling doesn’t need set this. Session Timer SIP Session Timers which is an extension of SIP RFC 4028 that allows a periodic refreshing of a SIP session using the RE-INVITE/UPDATE message. The refreshing allows both the user agent and proxy to determine if the SIP session is still active.
  • Page 68 A UAS or proxy can insert a Session-Expires header in the INVITE if the UAC did not include one. Thus, a UAC can receive a Session-Expires header in a response even if none was present in the request. Its value ranges from 90-60000s. Session Timer Refresher It specifies refresher which including in SIP message body, user agent client (UAC) or user agent server (UAS).
  • Page 69 Not Found Request Timeout Forbidden Busy Here Temporarily unavailable Resource unavailable Service Unavailable Response Code switch This part specifies response codes of SIP between gateway and SIP server. Refer to table SIP Response, the SIP server possibly needs some specific SIP response from the gateway.

  • Page 70: Sip Trunk Configuration

    SIP/RTP Encryption When you use VOS as sip server, and you want SIP and RTP encryption, please enable this option. 4.8.2 SIP Trunk Configuration  Table 4-11-1 Description of IP Trunk Parameters Description Add remote IP of Softswitch, SIP server which will send call traffics to SIP Trunk gateway.
  • Page 71 It is an interworking parameter between the remote Softswitch and the SIP server. It specifies the IP address of the peer equipment. It is an interworking parameter between the remote Softswitch and the Port SIP server. It specifies the SIP port number of the peer equipment...

  • Page 72: Sip Trunk Group Configuration

    Keep alive Send OPTION to Softswitch/IPPBX to detect health status Example To add a remote IP of Softswitch, SIP trunk index is 31, SIP port number “5060” 4.8.3 SIP Trunk Group Configuration  Figure 4-11-3 IP Trunk Group Table 4-11-2 Description of IP Trunk Group Parameters Description This configuration is optional, and is used to add the IP that have the...
  • Page 74 Table 4-12-3 Description of Port Configuration Parameters Descriptio Port Configuration Used to configure ports’ gain, Auto-Dial, etc. ALL ports register The default is no. If set to "yes", all the ports will use the same user used same user ID ID to register to SIP server It is the account used for registration which provide by SIP SIP User ID...

  • Page 75: Port Group Configuration

    4.8.5 Port Group Configuration  Select ports for defined port group.

  • Page 76: Digitmap

    4.8.6 Digit Map  Digit Map Syntax: 1. Supported objects Digit: A digit from "0" to "9". Timer: The symbol "T" matching a timer expiry. DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*". 2. Range [] One or more DTMF symbols enclosed between square brackets ("["...

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