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COMMUNICATION
Calling customer support
1.
"ConnectedDrive"
2.
"BMW Assist"
3.
"Customer support"
The customer support is displayed and a
voice connection is established. If a voice
connection is not established, dial the num‐
ber manually.
ConnectedDrive Services
Functional requirements
▷
Subscription to the optional Convenience
Plan.
▷
The date setting on the Control Display is
current, see Owner's Manual for the vehicle.
▷
Cellular network reception must be available.
ConnectedDrive Store
Concept
In vehicles with specific technical requirements,
various services can be booked later.
General information
The range of services offered depends on the
country.
Ordering services
1.
"ConnectedDrive"
An overview of the services present in the ve‐
hicle and those to be ordered later is dis‐
played.
2.
To purchase a service, select it and follow the
instructions on the Control Display.
BMW messages
General information
Message from the Concierge service and My
Info are displayed.
94
Services and applications
Online Edition for Part no. 01402989211 - II/18
Information about the short messages from the
mobile phone, refer to page 79.
Displaying BMW messages
1.
"ConnectedDrive"
or
"Communication"
2.
"BMW messages"
The most recent BMW messages are dis‐
played.
Status
A symbol identifies the message status.
Sym‐
Meaning
bol
Read BMW message.
Unread BMW message.
Filtering message list by status
1.
Press button.
2.
"Filter BMW messages"
3.
Select the desired setting.
Filtering message list by message
type
1.
"Filter"
2.
Select the desired setting.
Deleting a message
1.
Press button.
2.
Delete highlighted message: "Delete
message"
Delete all messages: "Delete all messages"
Additional functions
Depending on the vehicle equipment, the follow‐
ing functions are available in a selected message,
from Concierge service, or from My Info.
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