BMW iDrive 6.0 Manual page 92

COMMUNICATION
▷ BMW Accident Assistance, see Owner's
Manual for the vehicle.
Requirements
▷ Active ConnectedDrive contract, equipment
version with Intelligent emergency call or
BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Ignition or standby state is switched on.
Automatic Service Request
Concept
The Teleservice data on the vehicle's service re‐
quirements is sent automatically to the service
center by BMW prior to the service deadline. If
possible, the service center will contact you to
arrange a service appointment.
This way, the dealer's service center can plan the
necessary work in advance. This shortens the
duration of the service appointment.
Last Service Request
Check when your dealer's service center was no‐
tified, refer to page 92.
Manual Service Request
Concept
Using a manually initiated Service Request, data
on the vehicle's service requirements is directly
sent by BMW to the service center. If possible,
the service center will contact you to arrange a
service appointment.
General information
Starting a Service Request
1. "ConnectedDrive"
2. "BMW Assist"
3. "Teleservice Call"
92
Services and applications
Online Edition for Part no. 01402989211 - II/18
Teleservice Report
Concept
Transmits technical data that is evaluated for the
ongoing development of BMW products from
your vehicle to BMW in regular intervals, if
needed.
General information
The Teleservice Report is free of charge and is
activated in vehicles that meet the following re‐
quirements:
▷ Certain technical requirements are met.
▷ Active BMW ConnectedDrive contract.
▷ Equipment version with intelligent emergency
call or ConnectedDrive services.
Neither personal data nor position data is trans‐
mitted.
Displays
Indicate when the last Teleservice Report was
transmitted, refer to page 92.
Last Service Request
Concept
The last Service Requests, for instance the last
report to the dealer's service center, can be dis‐
played on the Control Display.
Displaying the last Service Request
Check to see when the last Service Request was
transmitted.
1. "My Vehicle"
2. "Vehicle status"
3. Move the Controller to the left.
4. "Teleservice Call"