Where to Get Technical Support
When you need instructions for using the AIM, your first resource for help is this manual. If you
cannot find the information you need, you can:
•
Go to the DIRECTV Satellite Installer website or other websites provided by DIRECTV.
DIRECTV websites contain product specifications and information, tips, release
information, marketing information, Frequently Asked Questions (FAQs), bulletins and
other technical information. You can also check these websites for product updates.
•
Contact Solid Signal at 877.312.4547 or email info@solidsignal.com.
For quicker support response when calling or sending e-mail, please provide the following
information:
•
Your name and your company name
•
The technical point of contact (name, phone number, e-mail)
•
The AIM serial number, firmware and hardware version numbers
•
A detailed description of the problem you are having, including any error or information
messages
General Information
Chapter 1
AIM 2 Operation Manual
Page 7
Need help?
Do you have a question about the Advanced Installation Meter 2 and is the answer not in the manual?
Questions and answers