Warranty - Nepagene ELEPO21 Instruction Manual

6 Additional Information
Pulse parameters can be modified easily on the ELEPO21. Preliminary experiments may be needed
to optimize the parameters in order to achieve both high transfection efficiency and high cell viability. To
better understand the pulse parameters, please refer to the measured output values of voltage, current
and energy.
6.4

Warranty


Limited warranty for products
Nepa Gene Co., Ltd., warrants that its products, as delivered, shall conform to its specification and be
free of defects in materials and workmanship when used in accordance with their intended use. This
warranty is limited to twenty-four (24) months from the product's original date of shipment from Nepa
Gene Co., Ltd. The warranty for non-durable products is limited to thirty (30) days from the product's
original date of shipment from Nepa Gene Co., Ltd. Further, this warranty does not apply to
modifications made to the products by the customer, or damage to products resulting from modifications
or repairs effected by customer or other personnel not authorized by Nepa Gene Co., Ltd. to perform
such work. This warranty shall not apply to damage resulting from (I) loss or damage in transit, (II)
unreasonable use, (III) customer's negligence, or (IV) accident. Nepa Gene Co., Ltd. reserves the right
to examine the alleged defective goods in order to determine whether the warranty is applicable.

Limited warranty and disclaimer
Nepa Gene Co., Ltd. warrants that all services supplied hereunder will be performed in a workmanlike
manner, except for the express warranties provided to customer under the above "limited warranty for
products", Nepa Gene Co., Ltd. makes no other warranties or conditions, expressed or implied, as to the
services or parts supplied hereunder, and Nepa Gene Co., Ltd. expressly disclaims all warranties or
conditions of merchant-ability or fitness for a particular use.

Limitation of liability
Nepa Gene Co., Ltd. liability under this agreement is limited to the expense of providing product repair,
neither Nepa Gene Co., Ltd. nor its employees or agents shall be liable for indirect, special, incidental,
or consequential damages, including without limitation, business interruption, loss of profits or loss of
revenues, loss of wages or injury to persons, property or customers. Furthermore, Nepa Gene Co., Ltd.
categorically states that the sole and exclusive remedy for nonconforming goods shall be replacement
of defective goods or, at Nepa Gene's option, refund of the purchase price to customer. The parties
acknowledge that the price of Nepa Gene Co., Ltd.'s products would be much greater if Nepa Gene Co.,
Ltd. undertook more extensive liability.
Any action by customer for any alleged breach of the warranty stated in this section must be brought to
the attention of Nepa Gene Co. Ltd. within 90 calendar days after the end of the warranty period.
Notice:
Products returned to Nepa Gene Co., Ltd. for repair or replacement shall be received prepaid.
If found not to be defective under the terms of warranty a charge will be made for repair or replacement
and freight costs will be at customer's expense.
Specifications are subject to change without notice. For this reason and at its sole discretion, Nepa
Gene Co., Ltd. reserves the right to upgrade products during a repair process. Prices for out of warranty
repairs are subject to change without notice.
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