TVS LP 46 NEO User Manual page 31

Troubleshooting methods:
Error LED
status
Print head up
Paper end
Lack of ribbon
Print head
temperature
abnormal
Reason analysis
Print head is lifted up.
The micro switch has a
failure.
Paper roll is used up or
no paper roll is
installed.
Paper jam
Paper roll surface is
dirty or damaged.
Paper roll breaks away
from the mark sensor.
The surface of mark
sensor is dirty.
The position of
reflective sensor is not
correct.
Paper roll type does not
match with mark sensor
type.
Ribbon is used up
Ribbon is jammed
Ribbon sensor has
failures
Operating environment
temperature is too high,
causing overheating
print head.
- 26 -
LP 46 Neo User's Manual
Solutions
Please press down the print
head.
Contact the maintainer.
Install a paper roll.
Clear the paper jam.
Please skip the dirty or
damaged part.
Install a paper roll again.
Clean mark sensor surface.
Adjust the sensor position
according to the description in
3.4.
Set the paper type in printer
driver to make it consistent
with actual paper type.
Install ribbon
Clear up the ribbon
Replace the ribbon sensor
Please improve ventilation
condition. The printer can
return to normal with the fall of
temperature.