LP 46 Neo User’s Manual Safety Instructions Before installing and using the printer, please read the following items carefully. 1. . . . Safety warning The print head is a thermal element and it is at a high temperature during printing or just after operation, therefore do not touch it or its peripherals for safety’s sake...
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LP 46 Neo User’s Manual Disconnect the power when the printer is deemed to idle for a long time; Don’t spill water or other electric materials into the printer (e.g. metal). In case this happens, turn off the power immediately;...
LP 46 Neo User’s Manual 1 Product description 1.1 Introduction BTP-U100t label printer is an ideal label and barcode printing device for office use, with delicate appearance and excellent performance. It can apply to many fields, such as medical treatment, retailing, manufacture, logistics, asset management and so on.
LP 46 Neo User’s Manual 1.2 Unpacking and checking Unpacking the printer carton and refer to the packing list to check whether the parts are missing or damaged. If there is, please contact with SNBC or your local distributor (communication cables are optional depending on the printer interface type).
LP 46 Neo User’s Manual 1.4 Introduction of main modules Button (6) and LED (5): indicate the printer status and complete printing function; Paper roll supporting pole (8) and paper guide plate (7): support the paper roll to avoid left and right shaking of paper roll;...
LP 46 Neo User’s Manual 2 Printer installation 2.1 Installation position Flatly place the printer on the operation table, which must be waterproof, moisture proof and dustproof. The maximal tilted angle should not exceed ±15° during installation. 2.2 Paper roll installation 1) Hold the cover open lever with both hands to turn the top cover upwards, and open the top cover of printer (see figure 2.2.1);...
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LP 46 Neo User’s Manual Figure 2.2.4 Figure 2.2.5 4) Place the paper roll on the holder into the paper cabinet, pull out the front end of paper and spread it in the print path, and then lead the paper go through under the buffer shaft and finally clamp the paper pulled out with the left and right paper guides (see figure 2.2.5).
LP 46 Neo User’s Manual 2.3 Ribbon installation The carbon ribbon shaft has two inner diameters: 12.7mm (1/2 inch) and 25.4mm (1 inch). When the inner diameters of the ribbon shafts are different, the methods for loading ribbon are different: A) For the ribbon shaft with an inner diameter 12.7mm (1/2...
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LP 46 Neo User’s Manual inch), insert the ribbon core shaft into the ribbon and the empty ribbon shaft separately (see Figure 2.3.2). And the following operation is the same as in the step A). Figure 2.3.2 Rotate the ribbon holder to the position shown in Fig. 1, then...
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LP 46 Neo User’s Manual Figure 2.3.3 Lead he front end of ribbon go through under the print head module and wind it around the rewinding shaft of ribbon; Install the rewinding shaft of ribbon onto the ribbon holder according to the method in step 1);...
LP 46 Neo User’s Manual top cover of printer (see figure 2.3.3). Caution: Make sure the print method: If selecting thermal transfer printing, the ribbon needs to be installed; If selecting thermal printing, there is no need to install ribbon.
LP 46 Neo User’s Manual cable when the power has not been turned off. 2.6 Start the printer 2.6.1 Power-on and self-test 1) Ensure the power adapter and the communication cable are connected correctly, and turn on the printer; 2) The printer starts the self-test. The buzzer beeps once for a short time after the self-test is finished, and then the LED displays green and it is always on;...
LP 46 Neo User’s Manual If the calibration is successful, the printer will enter standby mode; If the calibration fails, the printer will alarm. Then please make sure whether the installation of medium is correct. If any of the following cases occurs, please calibrate the...
LP 46 Neo User’s Manual 2.7 Driver setup The installation program of the driver can be downloaded from the website www.snbc.cn. The 32-bit operating systems supported by the driver are as follows: Windows 2000/Windows XP/Windows server 2003/Windows Vista/Windows server 2008/Windows 7/Windows 8/Windows 10.
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LP 46 Neo User’s Manual 2) Select printer type and model to be installed. If you want to set the printer as default printer, please select “Set As Default Printer” and click “Next”; - 14 -...
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LP 46 Neo User’s Manual 3) Select setup type, and click “Next”; 4) The driver will select the current OS type automatically, and click “Next” button; Set printer port. User can select it according to actual needs. If it is a serial port driver, please select “COMx” (x equals to 1, 2, 3, 4, 5, 6, 7 or 8);...
LP 46 Neo User’s Manual 3 Printer operations 3.1 LED, button and buzzer explanation 3.1.1 LED functions LED name Status Explanation Always on Printer is idle or working. Work LED (green) Flash Printer is busy. Always on Printer is in pause status.
LP 46 Neo User’s Manual two times. Restore default Keep pressing the button for a long time and configuration release it after the green LED has flashed of serial three times. interface Print Keep pressing the button for a long time and...
LP 46 Neo User’s Manual 3.2 Printer status and operation 3.2.1 Printer status The printer has four statuses: idle status, working status, pause status, and abnormal status. Printer status Idle status Green LED is always on and red LED is always off.
LP 46 Neo User’s Manual printer will enter pause status if releasing the button after pressing it down at this time. Operations under pause status The printer is under the status of stopping the printing task temporarily. The printer will enter pause status under the following situations: Press down the button during normal printing;...
LP 46 Neo User’s Manual Figure 3.3.1 3.4 Print position adjustment Adjust vertical print position When the situation like figure A or B occurs, adjust the vertical print position to figure C. Figure 3.4.1 - 20 -...
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LP 46 Neo User’s Manual Caution: Figure A indicates that the print position is upper than the correct position. Adjust it in the positive direction (The data symbol in the option “Vertical position adjustment” is “+”); Figure B indicates that the print position is lower than the correct position.
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LP 46 Neo User’s Manual When the situation like figure G or H occurs, adjust the tear-off position to figure J. Figure 3.4.3 Caution: Figure G indicates that the tear-off position is upper than the correct position. Adjust it in the negative direction; (The data symbol in the option “Tear-off position adjustment”...
LP 46 Neo User’s Manual 4 Routine maintenance Clean the print head, platen roller and sensor every month according to the following steps. If the printer works in a tough environment, the maintenance times can be properly increased. 4.1 Cleaning print head...
LP 46 Neo User’s Manual 4.2 Cleaning platen roller When any of the following cases occurs, the platen roller should be cleaned: Printout is not clear; Feed and retract paper with big noise; Something else sticks onto the platen roller.
LP 46 Neo User’s Manual 5 Troubleshooting When the printer has a malfunction, please handle it with reference to this charter. If it still cannot be cleared, please contact SNBC or your local dealer. 5.1 Troubleshooting The error LED flashes and the buzzer beeps when an error or exceptional status occurs.
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LP 46 Neo User’s Manual Troubleshooting methods: Error LED Reason analysis Solutions status Please press down the print Print head is lifted up. head. Print head up The micro switch has a Contact the maintainer. failure. Paper roll is used up or no paper roll is Install a paper roll.
LP 46 Neo User’s Manual Print darkness is too Lower the print darkness high. properly. Clear paper jam. Check if the print head test pattern is Paper is jammed in the normal or not after the path, causing heat temperature of print head accumulation and drops.
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LP 46 Neo User’s Manual Continuous paper, label paper, marked Paper type paper, etc. Paper roll OD 127mm (5 inches) (Max.) Paper roll width 110mm (Max.) Media Paper roll ID 25mm (1 inch)/38mm (1.5 inch) Paper thickness 0.06mm-0.20mm Ribbon length 300m (Max.)
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LP 46 Neo User’s Manual 1D barcode: Code39, Code93, Codabar, Code128(Subsets A, B, and C), EAN-13, EAN-8, UPC-A, UPC-E, UPC/EAN Extensions, Planet Code, Standard 2 of 5, Barcode Industrial 2 of 5, Interleaved 2 of 5, LOGMARS, GS1 DataBar (RSS)
LP 46 Neo User’s Manual Appendix 1.2 Technical specifications of paper 1) Specifications of continuous paper (unit: mm) Type Illustration Index Continuous paper Print paper without adhesive width: 18≤a≤120 Base paper width: 18≤a≤120 Continuous paper Print paper with adhesive width: 18≤b≤118 Paper margin width: c ≤1...
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LP 46 Neo User’s Manual 2) Discontinuous paper specifications (unit: mm) Type Illustration Index Base paper width: 18≤a≤120 Paper margin width: Discontinuous label b≤1 paper with adhesive Label width: 18≤c≤118 Label height:: d≥10 Gap width: e≥2 Punched paper width: 18≤a≤120 Punched paper height: b≥10...
LP 46 Neo User’s Manual Appendix 2 Self-test page Self-test page includes printer configuration information, printer internal fonts and print head test information. The printer configuration information and printer internal fonts reflect the current internal configuration of the printer, and the print head test information reflects the status of the print head.
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LP 46 Neo User’s Manual NONE…………………………………… PARITY HARD…………………………………… HOST HANDSHAKE NONE…………………………………… PROTOCOL <~> 7EH…………………………… CONTROL CHAR <^> 5EH…………………………... COMMAND CHAR <,> 2CH…………………………… DELIM. CHAR NO MOTION……………………………. MEDIA POWER UP NO MOTION……………………………. HEAD CLOSE DEFAULT……………………………….. BACKFEED +0………………………………………… LABEL TOP +0………………………………………… LEFT POSITION 100mm/s….…………………….………..
LP 46 Neo User’s Manual Appendix 3 Print and paper out position Figure appendix 3.1 Caution: To take marked paper for example, the figure above explains the print and paper out position; Discontinuous paper locates by the front edge of the mark;...
LP 46 Neo User’s Manual Appendix 4 Communication interface Appendix 4.1 Serial interface Interface signal Signal name Signal direction Function None Input Data input Output Data output Output Data terminal ready - Signal ground Input Data device ready Output Request transmission...
LP 46 Neo User’s Manual Appendix 4.2 USB interface USB interface meets USB1.1 protocol standard and is optional. USB interface transmits signal and power via a four–wire cable, as shown in the following figure: Figure appendix 4.2.1 USB cable Wire D+ and D- in figure appendix 4.3.1 are used for signal transmission, and the VBUS is +5V.