Accessing Online Documentation; Customer Support; Falcom D2Sphere Server-Frontend; How The Sample Configuration Works - FALCOM FOX3-2G Series Getting Started

FOX3-2G/3G/4G/-4G-PROMOTION-KIT Getting Started
3.1.5

Accessing online documentation

References to the online documentation are listed in chapter 2.2, Related documents.
How to send the data to a TCP-Server or SMS messages to a phone number/SMS server and how to
reconfigure the loaded configuration on the device, refer to the Related Documents [1]. A description of
how the firmware on the FOX3-2G/3G/4G works is given in chapter 5.1.
3.2

Customer Support

Users of the PROMOTION-KITS can receive assistance up to 8 hours through technical support team.
Contact our technical support through our web site at:
3.3

FALCOM D2Sphere server-frontend

The D2Sphere-fleet is a web-based tracking application that provides users with an easy-to-use interface
from where you can remotely monitor and view the location of the FALCOM AVL devices in real-time.
D2Sphere also allows to view the device history, device-generated event, view reports, manage geofences,
pull and change the factory-preloaded device configuration. After the FOX3-2G/3G/4G is successfully
powered up, open a web browser (IE or Firefox) and follow the registration process as given on the
enclosed slip of paper called „Info-Sheet".
3.4

How the sample configuration works?

Once the FOX3-2G/3G/4G device is powered up, it tries automatically to register to the GSM network,
attach to the GPRS network and finally connect to the FALCOM D2Sphere server using the factory-
preloaded configuration. The connection state of the GPRS and TCP services will be shown by the
generated events GSM.GPRS.eConnected
connected to the GPRS/TCP server. These events are displayed on the Terminal in the Workbench. The
device GPS location is shown on the
D2Sphere server refer to the Related Documents [14].
This confidential document is a property of FALCOM GmbH and may not be copied or circulated without previous permission.
http://www.falcom.de/support/support-form/
and TCP.Client.eConnected
D2Sphere frontend server after log-in. For more details about the
Version 1.0.7
telling you that the device is
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