SR Suntour HESC User Manual
SR Suntour HESC User Manual

SR Suntour HESC User Manual

E-bike rear motor system
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E-Bike components
User manual
Rear motor system:
Ø R250-OR142 rear motor
Ø ATS sensor crank
Ø LED display
Ø Battery: ST-410Wh
1
EU regulation / Ver. 20190130

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Summary of Contents for SR Suntour HESC

  • Page 1 E-Bike components User manual Rear motor system: Ø R250-OR142 rear motor Ø ATS sensor crank Ø LED display Ø Battery: ST-410Wh EU regulation / Ver. 20190130...
  • Page 2: Important Safety Information

    Important information l Use the SR SUNTOUR specified charger and observe the specified charging conditions l Contact the dealer where the bike was when charging the specified battery. It may purchased for the information of cause overheating, bursting or ignition of installation and adjustment of the products the battery if it’s not followed.
  • Page 3 How to handle the battery How to handle the battery l In case if any liquid leaking from the battery gets l Do not leave the battery in a place exposed to into your eyes, wash the affected area immediately direct sunlight, inside a vehicle on a hot day, or and clean thoroughly with clean water without other hot places.
  • Page 4 In addition, cleaning the chain with battery will be connected. neutral detergent and lubricating it can be an l It is recommended to use s genuine SR SUNTOUR effective way of extending the useful life of the battery. If using a battery from another chainring and the chain.
  • Page 5 HESC system overview Display -10 ℃ - 50 ℃ / 15 ℉ - 120 ℉ Operating temperature range during discharge 10 ℃ - 40 ℃ / 50 ℉ - 105 ℉ Operating temperature range during charge -10 ℃ - 40 ℃ / 15 ℉ - 105 ℉...
  • Page 6: Mode Indication

    Base screen display • Speed (mph) • Error code Mode Assist up Main switch Mode Assist down Mode indication Light switch Lamp indicator Display for changing assist mode Mode Mode indication Push HIGH Push Push Push 0mph 15.5 * no light on mode indication...
  • Page 7 How to operate the LED display Check if the number Check display after on the screen shows turning the system correctly after turning on the system HIGH Check assist modes Check light function (Light on) (Light off)
  • Page 8: Charging The Battery

    It is recommended to always discharge the battery completely and then fully charge it. WARNING Ø Do not subject the battery or the charger to Ø Use batteries and chargers only from SR SUNTOUR physical shocks, e.g., by dropping. If fluid gets in with your bike. Use of other battery packs can your eyes, seek medical advice.
  • Page 9 When charging the battery alone Step 1 Step 2 Ensure that the power plug is fully inserted into the wall outlet. GREEN The charger LED will change The charger LED will change to RED while the battery is to green when the battery is being charged.
  • Page 10 Charging alternatives On the bike Off the bike Battery state of health (SOH) Press the battery power button for 5 seconds. One of the following patterns of the LEDs will be displayed showing the remaining capacity of the battery - Battery State Of Health (SOH). - 80% 79% - 70% 69% - 60%...
  • Page 11 Battery charging cycle status Press the battery power button for 10 seconds. One of the following patterns of the LEDs will be displayed showing the battery charging cycle status. (display time for 4 seconds) 1000 cycles - 900 – 999 cycles 800 –...
  • Page 12: Inserting The Battery

    Inserting the battery The battery must be inserted until hearing the “click” sound. Removing the battery Turn off the power button The number located on the battery key is required when purchasing replacement keys. Write it down in the box below and store it in a safe place.
  • Page 13 Riding the E-bike Switching the system ON Insert the battery and push the Note: battery ON/OFF If the battery is not used for button 24 hours or longer, it will automatically go into deep sleep mode. In that case, press the power button on the battery for 3 seconds.
  • Page 14 Battery state of charge (SOC) LED indication on the battery pack Press the button for a few seconds, then the LED lamps will be displayed as shown here. 9.9% – 0% 24.9% – 10% 49.9% – 25% 74.9% – 50% 100% –...
  • Page 15: Switching The Bike On/Off

    Switching the bike ON/OFF ü Switching ON Note: Turning on, If the battery is not used for by pushing 24 hours or longer, it will for 0.5 sec automatically go into deep sleep mode. In that case, press the power button on the battery for 3 seconds.
  • Page 16 Technical data Light button Nominal voltage: 6V Output power: 3.0W WARNING Keep the USB socket covered with the rubber cap, when not in use. This will help prevent water entry. Power supply for external devices via USB port. USB connector enables to charge most devices with a mini-USB port.
  • Page 17 To remove the rear wheel 1. Cut the cable ties holding the waterproof motor cable connector under the non-drive side chain stay. Dis-connect the two halves of the connector. This requires some ‘wiggling’ of the connector to overcome the sealing. Motor fixing nut &...
  • Page 18: Troubleshooting

    Error code shows up SR SUNTOUR HESC system has a simple diagnostic function. In case if an error code message code will appear in the display window, turn the system completely off and then on. If the error message still appears, contact your local dealer for further assistance.
  • Page 19 Customer support offices (Europe) Company SR SUNTOUR EUROPE GmbH SR Suntour Düsseldorf GmbH Sales, Customer support and R&D and OEM support technical services Rather Broich 38 Riedstrasse 31, 83627 Address 40472 Düsseldorf Warngau, Germany Germany 49-(0)802-150-793-0 49(0)21120072599 49-(0)802-150-793-29 E-mail service@srsuntour-cycling.com www.srsuntour-cycling.com...

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