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Summary of Contents for SR Suntour SR Suntour

  • Page 2: Table Of Contents

    SR SUNTOUR OWNERS MANUAL HESC components Table Of Contents Quick Start Guide ......2 Display Indications ......15 1. How do I turn the system on? ..2 Speed ............15 2. Support modes? ........ 2 Total Distance ........15 Trip Distance ..........15 Factors that in uence the cruising range ............
  • Page 3: Quick Start Guide

    SR SUNTOUR OWNERS MANUAL HESC components Quick Start Guide Please note that the chapter “Quick Guide” is here to provide you with an initial overview. It does not purport to be complete. For more information, please read the individual chapters of the enclosed user manual (handbook on DVD).
  • Page 4: What Information Does The System O Er You

    SR SUNTOUR OWNERS MANUAL HESC components Average speed vs. variation of speed Tra c conditions Type and condition of tires & tire pressure Driver weight Direction of wind & wind speed Battery temperature while charging (the lower = the better)
  • Page 5: How Do I Charge The Battery

    SR SUNTOUR OWNERS MANUAL HESC components In order to avoid damage, shut o the system before charging. Upright standing battery type / rear seat tube = battery is not getting charged, please check all connections. = battery is getting charged = battery is fully charged 1.
  • Page 6: How To Reset The Trip Distance

    SR SUNTOUR OWNERS MANUAL HESC components Battery keys Your ebike system battery is secured with a lock to avoid theft. Your bike should be equipped with 3 matching keys. Please keep one of these keys in a secure place. In the case that all 3 keys are lost, the entire lock must be replaced.
  • Page 7: Important Safety Information

    Never try to open any SR SUNTOUR device of the electric bicycle, especially not the battery. Opening any SR SUNTOUR battery implies the risk of getting seriously injured.
  • Page 8: Before Each Ride

    Do not disassemble or modify any of the parts of the drive unit. The warranty will be void in case of any modi cation. SR Suntour electric bike units are designed for the usage on single seated bicycles for regular and common use on regular city- and trekking bikes. The intended use of the drive unit is accordingly.
  • Page 9: Foreword

    Foreword Dear customer, congratulations on your new electric bicycle purchase. The bike is equipped with the SR SUNTOUR HESC drive unit with a rechargeable Lithium-Ion battery, a display and user interface, a torque sensor, a controller and a brushless front hub motor..
  • Page 10 25km/h. A Pedelec is sometimes called EPAC, Light-Electric-Vehicle (LEV), Hybrid Bicycle or eBike or electric bicycle with Pedal-Assisted- System (PAS). The below stated graphic gives you a better understanding how all HESC com- ponents interact with each other. fuel...
  • Page 11: Display / User Interface

    SR SUNTOUR OWNERS MANUAL HESC components Display / User Interface Speed Battery Capacity Motor Assist Assist Mode Data correspond- ing to the informa- tion mode MODE ON/OFF Button Info-Button Mode Button How to remove the display SLIDE PRESS To remove the display o the docking station, carry out the steps like indicated above.
  • Page 12: How To Operate The Display/User Interface

    SR SUNTOUR OWNERS MANUAL HESC components To protect the pins of your docking station against moisture and dirt it is is equipped with a cover, which can be slid over the pins. Always cover the pins after you take o the display! Always close the cover after removing the display Do never expose the pins to any kind of metal like tools, coins or hairpins.
  • Page 13: How To Switch On/Off

    MODE Headlamp control The controller of the SR Suntour HESC pedelec/ebike system is equipped with a power supply mechanism which will automatically supply power to the the light system of our bike if the system is turn on. As this is not a standard feature, it might not being used on every pedelec or ebike which is equipped with SR Suntour HESC components, please refer to owner’s manual of...
  • Page 14: Push-Up Support Switch

    HESC components Push-up support switch Your HESC equiped ebike/Pedelec features a so called „push-up“support switch which helps you starting up on gradients, while waiting in front of the tra c lights etc. The push up knob supports you until 4-5km/h, beyond this is will be cut o automatically.
  • Page 15: Range In Uencing Factors

    SR SUNTOUR OWNERS MANUAL HESC components Range In uencing Factors The riding distance might vary as it is in uenced by the following factors: Operating Temperature of Battery when not in use (higher = better) Battery Storage (e.g. duringwinter time, cool, dry place are recommended) Ambient Temperature while riding (higher = better) Battery Age (newer = better) &...
  • Page 16: How To Reset The Trip Distance

    SR SUNTOUR OWNERS MANUAL HESC components How to reset the trip distance 1. Switch to “trip distance” 2. Press the “Mode” button that followed press the “Info” button. Afterwards release both buttons ( the buttons should not remain pressed) How to reset the trip time (total time) 1.
  • Page 17: Trip Time (Total Time)

    SR SUNTOUR OWNERS MANUAL HESC components Trip Time (Total Time) The trip time (total time) is recorded when the system is turned on and the wheel is running. Display range: 00:00 .. 99:59 hh:mm / 1 unit = 1 minute The trip distance can be reset, please refer to “How to reset the trip time”...
  • Page 18: Battery - General Information

    If battery indication gives information that the battery is fully charged, but the distance you are able to ride does vary from the information given in this manual, your batteries life may have come to an end. In this case please contact your local SR Suntour HESC dealer for further investigations.
  • Page 19: Upright Type Battery

    SR SUNTOUR OWNERS MANUAL HESC components Recommended storage temperature -20 C to +35 C(-4 F to +95 F) As a battery discharges during a certain periode of time, we recommend to recharge the battery every 3 month up to 40% of full capacity.
  • Page 20: Always Keep In Mind

    SR SUNTOUR OWNERS MANUAL HESC components Always keep in mind! Recharge the battery before each journey - always recharge if it hasn’t been used for at least one month. Li-ion batteries cannot be charged at temperatures over 59 C(138 or under -2 C(28 Do not recharge your battery in direct sunlight or within a very hot environment.
  • Page 21: Battery Charging

    Battery Storage (Cool, dry place recommended) For the battery, in general moderate temperatures are recommended Driver ability & Driver concentration (inadvertently braking with the throttle open) Condition/repair state (a well-serviced SR SUNTOUR improves range) Topography Speed – Average / Speed – Variability Tra c conditions (including vehicles, pedestrians and cyclists, tra c lights etc.)
  • Page 22: Upright Type Battery

    SR SUNTOUR OWNERS MANUAL HESC components Upright type battery Your bike is delivered together with a charger. every use, regardless of the remaining capacity Please only use this charger, don’t try to com- of the battery. The battery doesn’t need to be bine with other devices.
  • Page 23: Charging Status

    SR SUNTOUR OWNERS MANUAL HESC components Charging status 1. Plug charger into power outlet = battery is not getting charged, please check all connections. = battery is getting charged = battery is fully charged Battery indication 2. The status indication should now shine “red”...
  • Page 24 SR SUNTOUR OWNERS MANUAL HESC components 2. Absolute capacity (press button for 6 sec) 3. Charge count (press button for 10 sec) Gives information about the total absolute ca- Provides information about how many times pacity of your battery. It can also be seen as your battery has been charged a indicator of battery life.
  • Page 25: Error Codes

    SR SUNTOUR OWNERS MANUAL HESC components Error Codes Your SR Suntour HESC ebike/pedelec system is equipped with an automatic error message report system (EMRS). This system has been developed to provide you with immediate and e ective feedback in case your system detected a major problem. This...
  • Page 26: How To Disassemble The Front Wheel

    SR SUNTOUR OWNERS MANUAL HESC components How to disassemble the front wheel To remove the front wheel o your bike, please follow the steps indicated below. WARNING ! Remove the battery from the bike before opening any cable connec- tion and before removing the front wheel.
  • Page 27: How To Re-Assemble The Front Wheel

    Damages which are caused by the use of other manufacturer‘s replacements parts or dam- ages which are caused by the use of parts that are not compatible or suitable to SR SUNTOUR drive units are not covered by this warranty.
  • Page 28 SR SUNTOUR EUROPE SR SUNTOUR HEADQUARTER SR SUNTOUR INC. SR SUNTOUR EUROPE GMBH Riedstrasse 31 #7 Hsing Yeh Rd. Fu Hsing Industrial Zone 83627 Warngau Chang Hua Germany Taiwan, R.O.C. Tel.: +49 8021 507 93-0 Tel.: +886 4 769115 Fax:...

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