SMA Solar Technology AG
11.3 Resetting the Sunny WebBox
During resetting, specific Sunny WebBox settings are returned to the factory setting. If you only wish
to restart the Sunny WebBox without resetting the settings, see section 11.2 "Stopping the Sunny
WebBox" (page 70).
Data backup
Before you reset the Sunny WebBox, take note when necessary of all settings such as
network or portal settings. In addition secure the PV plant data in order to avoid data
losses.
You can stop the Sunny WebBox to various extents in the following ways:
• Resetting the Sunny WebBox via the user interface
• Resetting the Sunny WebBox Using the Reset Button
Via user interface
All settings will be reset. The Sunny WebBox is
now reset to the delivery status.
After resetting, adjust the Plant ID for Sunny Portal When you reset all Sunny
WebBox settings, the Sunny WebBox deletes all Sunny Portal login settings. If
you start the Sunny WebBox without making further settings, the Sunny WebBox
creates a new plant with a new plant identifier in Sunny Portal. If the Sunny
WebBox is to send the data to the existing plant in Sunny Portal, take the
following steps after the reset:
• Assign the plant identifier of the old system to the replacement device (see section
9.2.3 "Adjusting the Plant ID for Sunny Portal" (page 49)).
• In the replacement device, enter the e-mail address of a user with administrator
authorizations for the system in Sunny Portal.
Technical Description
Via reset button
The following settings will be reset:
• Passwords
or
• Network Settings
or
• All settings. The Sunny WebBox is now
reset to the delivery status.
SWebBox-TEN101232
Service Functions
71
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