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Audio cannot be recorded.
- The INPUT terminal ON/OFF switch is not set to the correct position.
- The external microphone connected to the INPUT 1/INPUT 2 terminal requires phantom power.
Set the corresponding sensitivity selection switch for INPUT 1/INPUT 2 to MIC+48V (A 71).
- The external microphone connected to the MIC terminal is not turned on or its battery is
depleted. Alternatively, an external microphone compatible with plug-in power is connected
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but [Audio Setup]
- The audio recording level is not set correctly (A 72, 74).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Activate the microphone attenuator
(A 73, 75), or adjust the audio recording level manually.
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume (A 91).
- During
mode, sound from the built-in speaker will be muted if headphones are connected
to the camcorder.
SD Card and Accessories
Cannot insert the SD card.
- The SD card you are trying to insert is not facing the correct direction. Turn it over and insert it.
Cannot record on the SD card.
- A compatible SD card must be used (A 30).
- Initialize the SD card (A 32) when you use it with the camcorder for the first time.
- The SD card is full. Delete some recordings (A 92) to free some space or replace the SD card.
The optional RC-V100 Remote Controller or commercially available remote control does not
work.
- Make sure that [System Setup]
using the optional RC-V100 Remote Controller or to [Standard] when using a commercially
available remote control.
- Turn off the camcorder, reconnect the remote controller and then turn the camcorder back on
again.
Connections with External Devices
Video noise appears on a nearby TV screen.
- When using the camcorder in a room where a TV is located, keep a distance between the
compact power adapter and the power or antenna cables of the TV.
Playback looks fine on the camcorder but there is no image on the external monitor.
- The camcorder is not connected correctly to the external monitor. Make sure the camcorder is
connected correctly (A 96).
- The video input on the external monitor is not set to the video terminal to which you connected
the camcorder. Select the correct video input.
The camcorder is connected using the optional HTC-100 High Speed HDMI Cable, but there is
no picture or sound from the external monitor.
- Disconnect the High Speed HDMI cable and then restore the connection or turn the camcorder
off and then on again.
- The connected monitor is not compatible with the selected video configuration. Change the
video configuration to one that the monitor supports.
[MIC Power] is set to [Off].
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[REMOTE Terminal] is set to [RC-V100 (REMOTE A)] when
Troubleshooting
119
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