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KX-NCP500GR
8.1.1.9.
Utility-Error Log
Collects and displays system error information.
Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all of these codes, along
with other information, and displays an explanatory error message.
The functions of the buttons on this screen are as follows:
Button
Cancel
Capture
Minor
Major
Clear
Log Information
The items displayed on screen are as follows:
Item
Index
Date
Time
Error Code
Item
Sub Code
Error Message
To view the error log
• From the Utility menu, select Error Log.
Closes the Error Log screen without saving.
Saves the currently displayed Error Log information as a text file.
Displays minor errors, which affect only a certain part of system operation.
Displays major errors, which affect operation of the whole system, or result in system failure.
Erases the stored error log information from both the screen and the PBX.
Displays probable causes of the errors and their solutions.
The ordinal number assigned to an error record in the current log.
The date of the error detection.
The time of the error detection.
The 3-digit error code assigned by the PBX.
The 6-digit sub code of the relevant hardware (X1YYZZ).
• X: Shelf type
- Physical slot: " " (blank)
- Virtual slot: "*" (asterisk)
• 1: Cabinet number
• YY: Slot number
- KX-NCP1000 (Physical slot): 00 to 07
(00: IPCMPR Card Slot; 01 to 11: Free Slots)
- KX-NCP1000 (Virtual slot): 01 to 08
(01 to 04: Virtual CO Line Slots; 05 to 08: Virtual Extension Slots)
• ZZ: Port number
- For optional service cards except OPB3 card:
Port number (01 to 16) will be displayed.
- For OPB3 card:
Sub slot number (1 to 3) + port number (1 to 4) will be
displayed as follows:
- Sub slot 1 of OPB3: 11 to 14
- Sub slot 2 of OPB3: 21 to 24
- Sub slot 3 of OPB3: 31 to 34
Note
When there is no parameter for slot and port number, YY and ZZ will be displayed as "00".
Example: Sub code for IPCMPR card = " 10000"
A description of the error.
46
Function
Description
Description
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