Troubleshooting; Service Call Conditions; Summary - Ricoh Aficio MP 1600L2 Field Service Manual

6. Troubleshooting

Service Call Conditions

Summary

There are four levels of service call conditions.
Level
To prevent damage to the machine, the main machine
A cannot be operated until the SC has been reset by a
service representative (see the note below).
If the SC was caused by incorrect sensor detection, the
B SC can be reset by turning the main power switch off
and on.
The main machine can be operated as usual, excluding
C
the unit related to the service call.
The SC history is updated. The machine can be
D
operated as usual.
• If the problem concerns electrical circuit boards, first disconnect then reconnect the connectors before
replacing the PCBs.
• If the problem concerns a motor lock, first check the mechanical load before replacing motors or
sensors.
Definition Reset Procedure
Enter SP mode, and then turn the
main power switch off and on.
Turn the main power switch off and
on.
Turn the main power switch off and
on.
The SC will not be displayed. Only
the SC history is updated.
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