Ricoh Aficio MP 1600L2 Field Service Manual page 193

No.
Definition
Software performance error
990 B
The software attempted to perform
an unexpected operation.
Software continuity error
The software attempted to perform
an unexpected operation.
991 D
However, unlike SC990, the
object of the error is continuity of
the software.
Unexpected Software Error
Software encountered an
992 B
unexpected operation not defined
under any SC code.
Application function selection error
The application selected by a key
997 B
press on operation panel does not
start or ends abnormally.
Application start error.
After power on, the application
998 B
does not start within 60 s. (All
applications neither start nor end
normally.)
Symptom Possible Cause
• Software defective
• Internal parameter incorrect
• Insufficient working memory
• When this SC occurs, the file name,
address, and data will be stored in NVRAM.
This information can be checked by using SP
7403. Note the above data and the
situation in which this SC occurs. Then report
the data and conditions to your technical
control center.
• No operation required. This SC code does
not appear on the panel, and is only
logged.
• Software defective
• An error undetectable by any other SC code
occurred
• Download the firmware for the application
that failed
• An option required by the application (RAM
board) is not installed
• Download controller firmware
• Replace the controller board
• An option required by the application (RAM
board) is not installed
Service Call Conditions
6
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