Magtek iDynamo 5 Installation And Operation Manual
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Magtek iDynamo 5 Installation And Operation Manual

Secure card reader authenticator
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iDynamo 5 and iDynamo 5 (Gen II)
Secure Card Reader Authenticator
Installation and Operation Manual
June 2019
Document Number:
D99875473-120
REGISTERED TO ISO 9001:2015
MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350
www.magtek.com

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Summary of Contents for Magtek iDynamo 5

  • Page 1 5 and iDynamo 5 (Gen II) Secure Card Reader Authenticator Installation and Operation Manual June 2019 Document Number: D99875473-120 REGISTERED TO ISO 9001:2015 MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350 www.magtek.com...
  • Page 2 Microsoft®, Windows® and .NET® are registered trademarks of Microsoft Corporation. All other trademarks, system names, product names, and trade names are the property of their respective owners. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 2 of 33 (D99875473-120)
  • Page 3 Consolidate existing power information into new section 3.1 and expand; Replace programmer-facing details with cross references to programmer’s manual and SDK; Misc. clarifications and corrections. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 3 of 33 (D99875473-120)

  • Page 4: Limited Warranty

    MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
  • Page 5 MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 5 of 33 (D99875473-120)

  • Page 6: Fcc Information

    Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 6 of 33 (D99875473-120)

  • Page 7: Table Of Contents

    21041087 ............................29 21041088 ............................29 21041089 ............................30 21041136 ............................30 21041137 ............................31 21041139 ............................31 21041140 ............................32 iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 7 of 33 (D99875473-120)
  • Page 8 Bad Reads / Swipe Not Detected ....................33 iOS Host Not Charging ........................33 iOS Host Not Synchronizing ......................33 iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 8 of 33 (D99875473-120)

  • Page 9: Introduction

    Product Features  iDynamo 5 is made for iPhone 6, iPhone 6 Plus, iPhone 5, iPhone 5c, iPhone 5s, iPad mini 3, iPad mini 2, iPad mini, iPad Air 2, iPad Air, iPad (4 generation), and iPod touch (5 generation).

  • Page 10: About Idynamo Components

    1 - Introduction About iDynamo Components The major components of iDynamo 5 (Gen II) are shown in Figure 1-1 below. The major components of iDynamo 5 are nearly identical, with a Micro-USB B connector in place of the USB-C connector.

  • Page 11: About Terminology

    During a transaction, the host and its software generally interact with the operator, such as a cashier or bank teller, while the device interacts with the cardholder. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 11 of 33 (D99875473-120)

  • Page 12: About Solution Planning

    Proper inspection requires additional solution-specific training, instructions, and visual references. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 12 of 33 (D99875473-120)
  • Page 13 Incl. with iDynamo 5 iPad mini 4 iDynamo 5 (Gen II) 1000001920 Incl. with iDynamo 5 (Gen II) iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 13 of 33 (D99875473-120)
  • Page 14 Optional (specify on sales order) iDynamo 5 (Gen II) Retractable iDynamo 5 21051543 cable Optional (specify on sales order) Micro-USB B cable iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 14 of 33 (D99875473-120)

  • Page 15: Installation

    Lightning connector. Some hosts also may use an additional adapter sleeve, either included with the device or available from MagTek, which varies based on the iOS host being used, and which enhances the stability of the connection between iDynamo and the host.
  • Page 16 5 iDynamo 5 Gen II About e) In the device’s page, select About Find App for Accessory iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 16 of 33 (D99875473-120)
  • Page 17 Press the button. If the host successfully connects, the main reporting area of the app Connect Connected… will say iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 17 of 33 (D99875473-120)

  • Page 18: How To Disconnect From A Host

    3) Disconnect the pass-through charging cable, if one is connected. 4) Carefully pull iDynamo’s adapter sleeve straight out from the host. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 18 of 33 (D99875473-120)

  • Page 19: Operation

    The host’s operating system manages this power flow when the device is not in use to save power. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 19 of 33 (D99875473-120)

  • Page 20: How To Set Up Pass-Through Charging

    5) Connect iDynamo to the iOS host. See section 2 Installation for details. 6) Connect the charging cable to iDynamo’s pass-through USB port. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 20 of 33 (D99875473-120)

  • Page 21: Card Reading

    7) The device reports the success or failure of the transaction to the host, which should report the results to the operator. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 21 of 33 (D99875473-120)

  • Page 22: How To Swipe Magnetic Stripe Cards

    Figure 3-1. Cardholders may swipe in either direction along the path. Figure 3-1 - Swiping a Card Through iDynamo iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 22 of 33 (D99875473-120)

  • Page 23: Maintenance

    Keeping the head clean is essential to the device’s functioning. MagTek recommends swiping and inserting a cleaning card once per week to avoid card misreads. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 23 of 33 (D99875473-120)

  • Page 24: Developing Custom Host Software

    For more information about developing custom host software that integrates with iDynamo, see the MagTek website or contact your reseller or MagTek Support Services. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 24 of 33 (D99875473-120)

  • Page 25: Appendix A Technical Specifications

    Not Applicable Display Resolution Not Applicable Keypad Not Applicable Security Characteristics Ingress Protection Not Applicable Tamper Protection Not Applicable iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 25 of 33 (D99875473-120)
  • Page 26 Software Characteristics iDynamo 5: iOS 6.0.0 through 6.1.3 Tested Operating System(s) iDynamo 5 (Gen II): iOS 8 and above iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 26 of 33 (D99875473-120)
  • Page 27 100,000 card swipes ICC Read Head Life Not Applicable Battery Shelf Life Not Applicable Battery Cycle Life Not Applicable iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 27 of 33 (D99875473-120)

  • Page 28: Appendix B Idynamo Adapter Sleeves

    Figure 5-1 - iDynamo 5 Without Adapter Sleeve 21041086 Figure 5-2 - iDynamo 5 with 21041086 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 28 of 33 (D99875473-120)

  • Page 29: B.2 21041087

    Figure 5-3 - iDynamo 5 with 21041087 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) 21041088 Figure 5-4 - iDynamo 5 with 21041088 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 29 of 33 (D99875473-120)

  • Page 30: B.4 21041089

    Figure 5-5 - iDynamo 5 with 21041089 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) 21041136 Figure 5-6 - iDynamo 5 with 21041136 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 30 of 33 (D99875473-120)

  • Page 31: B.6 21041137

    Figure 5-7 - iDynamo 5 with 21041137 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) 21041139 Figure 5-8 - iDynamo 5 with 21041139 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 31 of 33 (D99875473-120)

  • Page 32: B.8 21041140

    Figure 5-9 - iDynamo 5 with 21041140 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) 1000001920 Figure 5-10 - iDynamo 5 with 1000001920 Adapter Sleeve, Adapter Sleeve Dimensions (in inches) iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 32 of 33 (D99875473-120)

  • Page 33: Appendix C Troubleshooting

    USB connector does not support pass-through synchronization through the iOS host’s Lightning connector. The pass-through USB connector can only charge the iOS host. See section 3.1.2. iDynamo 5 and iDynamo 5 (Gen II)| Secure Card Reader Authenticator | Installation and Operation Manual Page 33 of 33 (D99875473-120)

This manual is also suitable for:

Idynamo 5 gen ii

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