Black Box ServSwitch Agility ACR1000A User Manual
Servswitch agility and agility dual
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Table of Contents
Related Manuals for Black Box ServSwitch Agility ACR1000A
Summary of Contents for Black Box ServSwitch Agility ACR1000A
- Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@ blackbox.com...
- Page 2 ServSwitch Agility and Agility Dual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds.
- Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
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Page 4: Instrucciones De Seguridad
ServSwitch Agility and Agility Dual Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. -
Page 5: Table Of Contents
Table of Contents Contents 1. Specifications ....................................6 2. Introduction ....................................7 2.1 One-to-One Configuration..............................7 2.2 One-to-Many Configuration ............................. 7 2.3 Mixing ServSwitch Agility and Agility Dual units ....................... 8 2.4 ServSwitch Agility/Dual and ServSwitch iPath ........................8 2.5 ServSwitch Agility unit features ............................9 2.6 ServSwitch Agility Dual unit features ..........................11 2.7 What‘s Included ................................13 2.8 Additional Items You May Need ............................13... -
Page 6: Specifications
ServSwitch Agility and Agility Dual 1. Specifications ServSwitch Agility Casing (w x h x d): 198mm (7.92”) x 44mm (1.76”) x 120mm (4.8”) Construction: 1U compact case, robust metal design Weight: 0.75kg (1.65lbs) Mount kits: Rack mount kits: Single (RMK2004) or dual units (RMK2004-2) per 1U slot. VESA monitor / wall mount chassis kit: RMKVESA Input Power: 100-240VAC 50/60Hz, 0.5A,... -
Page 7: Introduction
Chapter 2: Overview 2. Introduction Thank you for choosing the ServSwitch Agility range which represents a major advancement in the capabilities of digital extenders and switches. By encoding high quality DVI video, audio and USB connections into Internet Protocol (IP) messages, ServSwitch Agility offers highly advanced and flexible signal switching capabilities. -
Page 8: Mixing Servswitch Agility And Agility Dual Units
ServSwitch Agility and Agility Dual 2.3 Mixing ServSwitch Agility and Agility Dual units It is possible to mix ServSwitch Agility and Agility Dual transmitters and receivers on a network, with the provision that standard Agility units do not support dual link DVI video signals or fiber optic links. 2.4 ServSwitch Agility/Dual and ServSwitch iPath Where multiple Agility units are used on a network, we have developed the ServSwitch iPath manager to allow comprehensive and secure central control of all transmitters, receivers and users. -
Page 9: Servswitch Agility Unit Features
Chapter 2: Overview 2.5 ServSwitch Agility unit features The ServSwitch Agility units are housed within durable, metallic enclosures with most connectors situated at the rear panel - only the Ethernet ports are situated at the front panel. 2.5.1 ServSwitch Agility local transmitter unit The smart front faces feature the operation indicators as shown in Figure 2-3: LOCAL S e r v S w i t c h A g i l i t y... - Page 10 ServSwitch Agility and Agility Dual 2.5.2 ServSwitch Agility remote receiver unit The smart front faces feature the operation indicators as shown in Figure 2-5: REMOTE S e r v S w i t c h A g i l i t y ™...
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Page 11: Servswitch Agility Dual Unit Features
Chapter 2: Overview 2.6 ServSwitch Agility Dual unit features The ServSwitch Agility Dual units are housed within durable, metallic enclosures with most connectors situated at the rear panel - the Ethernet and fiber are situated on the front panels. 2.6.1 ServSwitch Agility Dual local transmitter unit The smart front faces feature the operation indicators as shown in Figure 2-7: S e r v S w i t c h A g i l i t y D u a l ™... - Page 12 ServSwitch Agility and Agility Dual 2.6.2 ServSwitch Agility Dual remote receiver unit The smart front faces feature the operation indicators as shown in Figure 2-9: S e r v S w i t c h A g i l i t y D u a l ™...
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Page 13: What's Included
Chapter 2: Overview 2.7 What‘s Included Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or info@blackbox.com. 2.7.1 ServSwitch Agility Local Unit Package 2.7.2 ServSwitch Agility Remote Unit Package (ACR1000A-T) (ACR1000A-R) •... -
Page 14: Installation
ServSwitch Agility and Agility Dual 3. Installation 3.1 Mounting There are three main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets • Via the optional VESA mounting bracket 3.1.1 Rack Brackets The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot. See Figure 3-1. I N D T I O L I N... - Page 15 Chapter 3: Installation 3.1.2 Using the VESA Mounting Bracket The optional mounting bracket conforms to the VESA mounting standard and so can be used to mount a ServSwitch Agility unit directly to the rear of most video display units. The bracket can also be fixed directly to a wall or other solid surface using appro- priate screws or bolts.
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Page 16: Connections
ServSwitch Agility and Agility Dual 3.2 Connections Installation involves linking the ServSwitch Agility local transmitter unit to various ports on the host computer, while the ServSwitch Agility remote receiver unit is attached to your peripherals. 3.2.1 Local Video Link The ServSwitch Agility and Agility Dual units support DVI digital video signals and so use DVI-D video connectors throughout. •... - Page 17 Chapter 3: Installation 3.2.1.2 To make a single video link on ServSwitch Agility Dual Use either a standard DVI-D cable (or optionally a Dual Link DVI-D cable) to connect the primary video port of the computer system to the DVI-D-1 connector of the ServSwitch Agility Dual. For dual link connections, a similar dual link cable must also be used at the remote unit.
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Page 18: Local Audio Links
ServSwitch Agility and Agility Dual 3.2.2 Local Audio Links The ServSwitch Agility (and Agility Dual) units support two way stereo digital sound so that you can use a microphone as well as speakers. 3.2.2.1 To make audio links on ServSwitch Agility 1 Connect an audio link cable between the LINE OUT socket on the Local unit rear panel and the speaker output (line out) socket of the host computer. -
Page 19: Local Usb Link
Chapter 3: Installation 3.2.3 Local USB Link The ServSwitch Agility (and Agility Dual) units act as USB 2.0 hubs and so can provide four sockets at the Remote unit with only a single connection at the Local unit. 1 Connect the type B connector on a USB cable to the USB port on the Local unit rear panel. See Figure 3-8. T I O USB link from host computer... -
Page 20: Local Aux Port
ServSwitch Agility and Agility Dual 3.2.4 Local AUX Port The AUX port is an RS232 serial port that allows extension of RS232 signals up to a baud rate of 115200. The port has software flow control, but no hardware flow control. 1 Ensure that power is removed from the ServSwitch Agility unit. -
Page 21: Local Power In
Chapter 3: Installation 3.2.5 Local Power In Each ServSwitch Agility unit is supplied with an appropriate power supply - Note: Agility Dual units are supplied with a slightly higher capacity supply (please see section 3.2.5.1 below). 1 Attach the output lead from the supplied power adapter to the socket on the rear panel of the unit. -
Page 22: Local/Remote Network Link
ServSwitch Agility and Agility Dual 3.2.6 Local/Remote Network Link ServSwitch Agility (and Agility Dual) units can be either connected directly to each other or via a Gigabit Ethernet network. Additionally, Agility Dual units can be networked by fiber optic links. For direct links over Ethernet cable, the length of cable should not exceed 328 feet (100 metres). - Page 23 Chapter 3: Installation 3.2.6.2 To link Agility Dual units using fiber optic links 1 Insert an optional SFP (multi mode or single mode) fiber module into the aperture on the ServSwitch Agility Dual front panel. See Figure 3-14. i t c i l i ™...
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Page 24: Remote Video Display
ServSwitch Agility and Agility Dual 3.2.7 Remote Video Display The ServSwitch Agility units support DVI digital video signals and so use DVI-D video connectors throughout. • ServSwitch Agility models can support a single high resolution DVI-D video display at pixel clocks up to 165MHz (equating to an example display mode of 1920 x 1200 at 60Hz refresh). - Page 25 Chapter 3: Installation 3.2.7.2 To connect a single DVI display to the ServSwitch Agility Dual 1 Use either a standard or Dual Link DVI-D cable to connect the video display to the DVI-D-1 connector of the ServSwitch Agility Dual remote unit. See Figure 3-17. Note: For very high resolution displays, a dual link cable must also be used at the Local unit.
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Page 26: Remote Microphone & Speakers
ServSwitch Agility and Agility Dual 3.2.8 Remote Microphone & Speakers ServSwitch Agility (and Agility Dual) remote units can support a microphone as well as speakers providing the necessary connec- tions have been made between the ServSwitch Agility local transmitter unit and the host computer. 3.2.8.1 To connect a microphone (or line in) and/or speakers on ServSwitch Agility 1 Connect the lead from a mono microphone or, alternatively, a line in connection from an audio device to the 3.5mm socket labelled... -
Page 27: Usb Devices
Chapter 3: Installation 3.2.9 USB Devices ServSwitch Agility and Agility Dual remote receiver units have four USB ports to which peripherals may be connected. The ports are interchangeable. To connect more than four peripherals, one or more USB hubs may be used. The total current that may be drawn from the USB ports is 1.2A, which should be sufficient for a keyboard, mouse (no more than 100mA each) and any two other devices (500mA maximum each). -
Page 28: Remote Aux Port
ServSwitch Agility and Agility Dual 3.2.10 Remote AUX Port The AUX port is an RS232 serial port that allows extension of RS232 signals up to a baud rate of 115200. The port has soft- ware flow control, but no hardware flow control. 1 Ensure that power is removed from the ServSwitch Agility unit. -
Page 29: Local Power In
Chapter 3: Installation 3.2.11 Local Power In Each ServSwitch Agility unit is supplied with an appropriate power supply - Note: Agility Dual units are supplied with a slightly higher capacity supply (please see section 3.2.11.1 below). 1 Attach the output lead from the supplied power adapter to the socket on the rear panel of the unit. -
Page 30: Configuration
ServSwitch Agility and Agility Dual 4. Configuration 4.1 Initial configuration Where a Agility or Agility Dual local and remote units are directly linked to each other, no configuration action is required, provid- ed they have their factory default settings in place. If the standard settings have been changed in a previous installation, you merely need to perform a factory reset on each unit - please see section 4.1.3 below. -
Page 31: Browser-Based Configuration Utility
Chapter 4: Configuration 4.1.4 Browser-Based Configuration Utility The browser-based configuration utility within all local transmitter and remote receiver units requires a network connection between a ServSwitch Agility unit and a computer. This configuration utility allows you to perform all of the following functions: •... -
Page 32: Performing An Upgrade
Warning: During the upgrade process, ensure that power is not interrupted as this may leave the unit in an inoperable state. 4.1.5.1 To upgrade a single unit via network link 1 Download the latest upgrade file (Please contact Black Box technical support for details). Note: There are separate upgrade files for TX and RX units. -
Page 33: Operation
Chapter 5: Operation 5. Operation In operation, many ServSwitch Agility and Agility Dual installations require no intervention once configured. The local transmitter and remote receiver units take care of all connection control behind the scenes so that you can continue to work unhindered. 5.1 Front Panel Indicators The six front panel indicators on each unit provide a useful guide to operation. -
Page 34: Further Information
ServSwitch Agility and Agility Dual 6. Further information This chapter contains a variety of information, including the following: • Appendix A - Tips for success when networking Agility units • Appendix B - Troubleshooting • Appendix C - Glossary • Appendix D - RS232 'null modem' cable •... -
Page 35: Appendix A. Tips For Success When Networking Agility Units
Appendices Appendix A. Tips for success when networking Agility units Agility units use multiple strategies to minimise the amount of data that they send across networks. However, data overheads can be quite high, particularly when very high resolution video is being transferred, so it is important to take steps to maximise net- work efficiency and help minimise data output. - Page 36 ServSwitch Agility and Agility Dual A.3 Creating an efficient network layout IGMP snooping Network layout is vital. The use of also introduces certain constraints, so take heed: • Keep it flat. Use a basic line-cascade structure rather than a pyramid or tree arrangement. •...
- Page 37 Appendices A.4 Configuring the switches and devices The layout is vital but so too is the configuration: • Enable IGMP Snooping on all L2 switches. • Ensure that IGMP Fast-Leave is enabled on all switches with ServSwitch Agility units connected directly to them. IGMP Querier.
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Page 38: Appendix B. Troubleshooting
ServSwitch Agility and Agility Dual Appendix B. Troubleshooting Problem: The video image of the ServSwitch Agility receiver shows horizontal lines across the screen. This issue is known as Blinding because the resulting video image looks as though you’re viewing it through a venetian blind. When video is transmitted by ServSwitch Agility units, the various lines of each screen are divided up and transmitted as separate data packets. - Page 39 Check the video settings on the PC. If the Dither video box option is enabled, disable it. • Apple Mac with Nvidia graphics Use the Black Box utility for Mac’s – Contact technical support. • Apple Mac with ATI graphics Use the ServSwitch Agility Dual series unit with Magic Eye dither removal feature.
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Page 40: Appendix C. Glossary
ServSwitch Agility and Agility Dual Appendix C. Glossary C.1 Internet Group Management Protocol Where an ServSwitch Agility transmitter is required to stream video to two or more receivers, multicasting is the method used. Multicasting involves the delivery of identical data to multiple receivers simultaneously without the need to maintain individual links. - Page 41 Appendices C.2 Jumbo frames (Jumbo packets) Since its commercial introduction in 1980, the Ethernet standard has been successfully extended and adapted to keep pace with the ever improving capabilities of computer systems. The achievable data rates, for instance, have risen in ten-fold leaps from the original 10Mbit/s to a current maximum of 100Gbit/s.
- Page 42 ServSwitch Agility and Agility Dual C.4 Agility transmitter video settings Each ServSwitch Agility transmitter includes controls to help you customise how video data is transmitted. When configured cor- rectly for the application, these can help to increase data efficiency. • Background Refresh The transmitter sends portions of the video image only when they change. In order to give the best user experience, the transmitter also sends the whole video image, at a lower frame rate, in the background.
- Page 43 Appendices C.6 Layer 2 and Layer 3: The OSI model When discussing network switches, the terms Layer 2 and Layer 3 are very often used. These refer to parts of the Open System Interconnection (OSI) model, a standardised way to categorise the necessary functions of any standard network. There are seven layers in the OSI model (see Figure C-1) and these define the steps needed to get the data created by you (imag- ine that you are Layer 8) reliably down onto the transmission medium (the cable, optical fiber, radio wave, etc.) that carries the data to another user;...
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Page 44: Appendix D. Cable And Connector Specifications
ServSwitch Agility and Agility Dual Appendix D. Cable and Connector Specifications D.1 RS232 ‘Null-Modem’ Cable 9pin D-type 9pin D-type female female D.2 Supported video modes ServSwitch Agility and Agility Dual units support all VESA and CEA video modes. 724-746-5500 | blackbox.com Page 44... -
Page 45: Appendix E. Safety Information
Appendices Appendix E. Safety Information • For use in dry, oil free indoor environments only. • The units and their power supplies generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient tempera- tures exceeding 40 degrees Centigrade. -
Page 46: Network Services
About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.