TROUBLESHOOTING
Because rice varieties may vary in their make-up, results may differ.
Below are some troubleshooting tips to help you achieve the desired
consistency.
PROBLEM
Rice is too dry/hard
If your rice is dry or hard/chewy when the rice
after cooking.
cooker switches to "Keep-Warm" mode,
additional water and cooking time will soften
the rice. Depending on how dry your rice is,
add ½ to 1 cup of water and stir through.
Close the lid and press the POWER SWITCH.
When rice cooker switches to "Keep-Warm"
mode, open the lid and stir the rice to check
the consistency. Repeat as necessary until
rice is soft and moist.
Rice is too moist/soggy
If your rice is still too wet or soggy when the
after cooking.
rice cooker switches to "Keep-Warm" mode,
use the rice paddle to stir the rice. This will
redistribute the bottom (moistest) part of the
rice as well as release excess moisture. Close
the lid and allow to remain on "Keep-Warm"
mode for 10-30 minutes as needed, opening
the lid and stirring periodically to release
excess moisture.
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SOLUTION
12
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