Troubleshooting - Aroma COMMERCIAL ARC-1033E Instruction Manual

Before First Use
1. Read all instructions and important safeguards.
2. Remove all packaging materials and check that
all items have been received in good condition
3. Tear up all plastic bags and dispose of them
properly as they can pose a risk to children.
4. Remove the inner pot from the cooker and
clean with warm, soapy water. Rinse and dry
thoroughly before returning to the cooker.
5. Wash the lid and all other accessories in warm,
soapy water. Rinse and dry thoroughly.
6. Wipe the cooker's body clean with a damp cloth.
To Clean
1. Remove the inner pot when the cooker has
completely cooled.
2. Hand wash the lid and all accessories or place on
the top rack of the dishwasher.
3. Wipe the cooker's body clean with a damp cloth.
4. Thoroughly dry the cooker's body, lid and all
accessories. Reassemble for next use.

Troubleshooting

Rice is too dry/hard after cooking.
· If your rice is dry or hard/chewy when the
cooker switches to Warm, additional water and
cooking time will soften the rice. Depending on
how dry your rice is, add ½ to 1 cup of water
using the provided large 900mL measuring
cup and stir thoroughly. Place the lid on and
initiate another cooking cycle. When the
cooker switches to Warm mode, remove the
lid and stir the rice to check the consistency.
Repeat as necessary until rice is soft and moist.
Rice is too moist/soggy after cooking.
· If your rice is still too moist or soggy when
the cooker switches to Warm, use the serving
spatula to stir the rice. This will redistribute
the bottom (moist) part of the rice as well as
release excess moisture. Place the lid on and
allow the rice to remain on Warm mode for
10-30 minutes as needed, removing the lid and
stirring periodically to release excess moisture.
6.
Internal Errors
If an internal error occurs, the following chart will help explain
the next course of action.
Caution:
Do not use harsh
Error
abrasive cleaners,
scouring pads or
products that are not
considered safe to use
on nonstick coatings.
1. Using the provided measuring cup(s), add white
Note:
2. Rinse to remove excess starch. Drain.
3. For white rice, fill the inner pot with water to the
· Before placing the inner
pot into the cooker,
check that the inner pot
is dry and free of debris.
4. Lower the inner pot into the cooker then place the
Adding the inner pot
when wet may damage
the cooker.
5. Plug the power cord into an available 120V AC wall
· We recommend hand
washing the inner pot
with warm, soapy water
6. Press Mode to begin cooking. The cook indicator
to lengthen its lifespan
and avoid damage
7. When rice is ready, the cooker will automatically
over time. If washing in
a dishwasher, a slight
discoloration to the
inner pot may occur.
8. For best results, stir the rice with the provided
This is cosmetic and will
not negatively affect
performance. Any other
9. When finished serving, press the ( ) button and
servicing should be
performed by Aroma
®
Housewares.
· Not satisfied with your
Aroma purchase? Our
®
product experts can
help! Before returning,
please contact
Customer Service at
1-800-276-6286 for
product support, helpful
tips and more!
Cause Corrective Action
The unit Unplug the cooker and allow it to
quickly beeps cool for 15 minutes, then plug it
Overheated
3 times and back in and restart. If the problem
unit
all LED lights persists, contact customer service at
shut off 1-800-276-6286.
White & Brown Rice
or brown rice to the inner pot.
line that matches the number of cups of uncooked
rice added. For brown rice, refer to the "Rice &
Water Measurement Table" on page 8.
lid on securely.
outlet. The unit will be powered on once plugged
into an outlet.
light will illuminate as the cooker begins to heat.
switch to Warm mode and the warm indicator
light will illuminate.
serving spatula to distribute any remaining
moisture
unplug the power cord to turn the rice cooker off.
Caution:
The rice cooker will
not switch to Warm
mode until all liquid has
evaporated. Follow your
recipe carefully and
do not leave the rice
cooker unattended.
Note:
· Food should not be left
in the cooker on Warm
mode for more than 12
hours.
· Rinse rice before
placing it into the inner
pot to remove excess
bran and starch.
This will help reduce
browning and sticking
to the bottom of the
pot.
Helpful
Hints:
To add more flavor
to rice, try substituting
meat or vegetable
broth for water. The
ratio of broth/stock to
rice will be the same as
water to rice.
The provided 900mL
rice measuring tumbler
is equivalent to 5
conventional 180mL rice
measuring cups, or 33/4
standard U.S. cups.
3 ⁄
7.