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Troubleshooting - Electrolux EHG313BD User Manual

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TROUBLESHOOTING

If you have a problem with the cooktop, check the table
below. You may be able to solve the problem and this
will save you from paying for a service call. You will have
to pay for a service call even in the warranty period if the
problem is one listed below.
Table 1
problem
Burner will not light
even though the
sparker is working
No spark is obtained
when control knob is
activated
Flames uneven or
tending to lift
Flames not staying
on when knob is
released
Low heat,
slow cooking
Benchtop or knobs
overheating
Cooktop stainless
steel discloloured
Outer ring of wok
burner goes out
when set to low
possible cause
Knob not held down long enough in 'HIGH'
position for flame safeguard.
Gas supply valve turned off.
Wrong knob turned.
Port blockage in ignition area.
Ignition spark plugs wet or dirty.
Electricity supply is disconnected or
switched off.
Ignition spark plugs wet or dirty.
Flame ports blocked or wet.
Burner cap incorrectly fitted.
Knob not held down long enough in 'HIGH'
position for flame safeguard
to engage.
Knob not set between 'HIGH'
and 'LOW'
Dirt or spillage on flame
safeguard sensor.
Incorrect cooking pot or pan being used.
Incorrect cooking pot or pan used.
Pot or pan not located on burner properly.
Pot or pan being used is too large.
This is not a failure. This is a function of the
dual wok burner to give a very low power
flame option.
solution
Repeat lighting procedure and hold knob down
for 5 seconds in 'HIGH' position. (Refer page 9).
Turn on gas supply to appliance.
Ensure the knob you are turning corresponds to
the burner you want to light.
Ensure that ports in ignition area are clean
and dry.
Dry or clean ignition spark plugs.
Switch on electricity or check fuses.
Dry or clean ignition spark plugs.
Clean or dry flame ports.
Ensure this component is fitted correctly.
Repeat lighting procedure and hold knob down
for 5 seconds in 'HIGH' position. (Refer page 8).
Knob MUST be set between
these positions.
Clean flame safeguard sensor tip.
Refer to Figure 5 (page 9).
Refer to Figure 5 (page 9).
Ensure pot or pan is centrally located on burner.
Ensure pot sizes used are as per user manual
requirements. Clean with STEEL POWER
(available through spare parts).
No remedy - burner is functioning
as intended.
11

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