Symcod V3+ Manual page 22

IP Bridge V3/V3+
Service and support
Support
Please use the EMAIL for your requests.
For technical questions (hardware and software), email at support@symcod.com
Provide a detail description of the problem and/or questions (intermittent
•
Problem happens when )
Please indicate model number and serial number (if applicable).
•
For all other questions, please use
Return Merchandise Authorisation (RMA)
All return request must be authorized by SYMCOD Inc. To do so please refer to the
following: www.symcod.com/rma
• You will receive a formal confirmation number (# RMA)
• The RMA number must be printed on each box.
All freight charges are at the customer expense and responsibility.
•
* Please take note that "collect" package will be refused.
WWW.SYMCOD.COM
symcod@symcod.com
1171 Notre-Dame O., Victoriaville, Qc, G6P 7L1
Phone: 1-800-203-9421, 1-819-751-0095
Fax: 819-751-1292
or Symcod Inc. at
22