Troubleshooting
Checklist
48
Troubleshooting
This guide is meant to help resolve common issues that occur when setting up
the 42EF.
Error
Power indicator
LED does not
light up
Power indicator
LED does not
light up
Power indicator
LED does not
light up
"Operator
indicator"
LED does not
light up
No IO-Link
connection to the
device
No IO-Link
connection to the
device
Push button does
not respond to
user interface
Rockwell Automation Publication 42EF-UM001A-EN-P - September 2015
Cause
The power supply is
switched off.
The 4-pin M12 plug is
not connected to the
connector on the sensor
Wiring fault in the
splitter or control
cabinet.
Supply cable to the
sensor is damaged.
The C/Q
communication port on
the sensor is not
connected to the IO-
Link master
No power supply
Local operation has been
de-activated.
10
Chapter
Remedy
Check to see if there's a reason
for it to be switched off
(installation or maintenance
work, and so on). Switch on
the power supply if
appropriate.
Connect the 4-pin M12 plug
to the sensor and tighten the
cap nut by hand.
Check the wiring carefully and
repair any wiring faults.
Replace the damaged cable.
Make sure that the C/Q
communication port is
connected to the IO-Link
master.
See error "Operator indicator"
LED does not light up.
Activate local operation.