Error And Maintenance Messages - Brother MFC-T910DW Reference Manual

Error and Maintenance Messages

The most common error and maintenance messages are shown in the table. For more detailed
information, see the Online User's Guide.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go
to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
Error Message
Absorber NearFull The ink absorber box must be replaced soon. Call Brother Customer
B&W Print Only
Cover is Open.
Data Remaining
Disconnected
Document Jam
DR Mode in Use
Action
Service or a Brother Authorized Service Center to have your machine
serviced.
• The ink absorber box absorbs the small amount of ink emitted
during print head cleaning.
The amount of remaining ink in one or more of the ink tanks (except
black) is low.
Refill the ink tank.
For more detailed information, see the Online User's Guide: Refill the
Ink Tanks.
The machine may stop all print operations and you may not be able to
use the machine until you refill the ink tank in the following cases:
• If you unplug the machine.
• If you select the Slow Drying Paper option on the machine or in
the printer driver.
The ink tank cover is not locked in the closed position.
Firmly close the ink tank cover until it locks into place.
Press Detener/Salir (Stop/Exit). The machine will cancel the job and
clear it from the memory. Try to print again.
Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over
IP) system, try changing the Compatibility to Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP at the end
of this section.
The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more detailed information, see the Online User's Guide: Document
Jams.
The machine is in Distinctive Ring mode. You cannot change the
Receive Mode from Manual to another mode.
Set Distinctive Ring to Off.
For more detailed information, see the Online User's Guide: Turn off
Distinctive Ring.
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