Sony Handycam DCR-PC4E Operating Instructions Manual page 160

Troubleshooting
Symptom
An unknown picture is displayed in
the viewfinder or on the LCD screen.
The picture is recorded in incorrect or
unnatural colours.
Picture appears too bright, and the
subject does not appear in the
viewfinder or on the LCD screen.
The click of the shutter does not
sound.
A horizontal band appears when
shooting a TV screen or computer
screen.
In the mirror mode, the picture
disappears from the LCD screen or
the viewfinder.
In the playback mode
Symptom
The tape does not move when a
video control button is pressed.
The playback picture is not clear or
does not appear.
There are horizontal lines on the
picture or the playback picture is
not clear or does not appear.
No sound or only a low sound is
heard when playing back a tape.
Displaying the recorded date, date
search function does not work.
160
Cause and/or Corrective Actions
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu settings
without a cassette inserted, your camcorder automatically
starts the demonstration.
c Insert a cassette or press the LCD screen. The demonstration
stops.
You can also cancel DEMO MODE (p. 110).
• NIGHTSHOT is set to ON.
c Set it to OFF (p. 30).
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF, or use the NightShot function in a dark place
(p. 30).
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL (p. 105).
• Set STEADYSHOT to OFF in the menu settings (p. 105).
• The picture disappears when you insert or eject a cassette, or
turn the POWER switch. (The power lamp flashes.) This is not
a malfunction.
Cause and/or Corrective Actions
• The tape has run out.
c Rewind the tape (p. 37).
• The television's video channel is not adjusted correctly.
c Adjust it (p. 40).
• The video head may be dirty.
c Clean the heads using the Sony DVM12CLD cleaning cassette
(not supplied) (p. 179).
• The volume is turned to minimum.
c Turn up the volume (p. 34).
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX (p. 105).
• The tape has no cassette memory.
c Use a tape with cassette memory (p. 73, 154).
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON (p. 105).
• The tape has a blank portion in the recorded portion (p. 154).