Display
If error message still appears, any other error message appears, or
troubleshooting does not solve the problem, contact for assistance.
Reason
Meter
error
Test strip error
or very high
blood glucose
result (higher
than
33.3 mmol/L)
Test strip
removed
during test
Communication
error
Low or
dead
battery
Action
Contact for
assistance.
Retest with new test strip.
If error persists, contact for
assistance. If symptoms such as
fatigue, excess urination, thirst,
or blurry vision are found, follow
Doctor or Healthcare Profession-
al's advice for high blood glucose.
Retest with new test
strip. Make sure result
is displayed before
removing test strip.
Contact for assistance.
Low: About 50 tests can be
done before battery dies.
Dead: Battery Symbol
appears and beeps before
meter turns off.
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