Messages - Trividia True Metrix Air Owner's Booklet

Messages

Display
If error message still appears, any other error message appears, or
troubleshooting does not solve the problem, contact for assistance.
Reason
Invalid
Haematocrit
Temperature
error
•
Too cold/
Too hot
Sample not
detected or
using wrong
test strip
Used test strip;
Test strip outside
of vial too long;
Sample on top of
test strip.
Action
Repeat with new test strip,
using capillary whole blood
from the finger, forearm or
venous whole blood collected
only in a sodium heparin
blood collection tube. If error
persists, contact for assistance.
Move meter and test
strips to area between
5°C-40°C; wait
10 minutes for system to
reach room temperature
before testing.
Retest with
new test strip and
larger sample.
Repeat with new test strip.
Make sure Sample Tip of test
strip touched top of sample
drop. If error persists, contact
for assistance.
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