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Table of Contents
Related Manuals for Ingenico iCMP
Summary of Contents for Ingenico iCMP
- Page 1 Wireless EMV Reader to Voyager Connection Reset Service Manual Tech Guide Ingenico iCMP wireless EMV Reader: Tech Guide Document Revision: v1.1.2 18805 Adams Ct., #110 ~ Morgan Hill, CA 95037, USA ~ +1-408.924.0808 ~ www.washlinksystems.com ~ support@washlinksystems.com...
- Page 2 If you reach the end of this guide and still the iCMP will not connect, contact Washlink If you reach the end of this guide and still the iCMP will not connect, contact Washlink Systems support; +1-408-924-0808, support@washlinksystems.com Systems support;...
- Page 3 If your iCMP has the message shown in either of the above images, the iCMP has If your iCMP has the message shown in either of the above images, the iCMP has timed out and has lost it’s connection to the Voyager terminal. Follow the steps within timed out and has lost it’s connection to the Voyager terminal.
- Page 4 Step 1: If the screen indicates the iCMP has timed out, the first and easiest thing to try is to If the screen indicates the iCMP has timed out, the first and easiest thing to try is to briefly press the power button on the right side of the reader. Typically this will wake briefly press the power button on the right side of the reader.
- Page 5 . it has reconnected to the terminal . Powering cycling the iCMP in this manner should result in a reconnection. If it doesn ’t Powering cycling the iCMP in this manner should result in a reconnection. If it doesn ’t Powering cycling the iCMP in this manner should result in a reconnection.
- Page 6 • Press “Test” or “Load Forms to Device”. • Follow the steps on both the RCM and iCMP. If the test is successful, you should • Follow the steps on both the RCM and iCMP. If the test is successful, you should now see the Welcome message or your custom text on the iCMP.
- Page 7 Wait for the terminal to reboot. • If the iCMP still fails to connect, repeat the steps of this document in order. • If the iCMP still fails to connect, repeat the steps of this document in order.
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Page 8: Troubleshooting
• If you get this far and still cannot process transactions as usual, contact Washlink support and our team will help from here. support and our team will help from here. Ingenico iCMP wireless EMV Reader: Tech Guide Document Revision: v1.1.2...
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