Ford Escape 2014 Owner's Manual page 271

Note: Ford is not the provider of the
emergency services contacted by SYNC
when an emergency call is initiated. Ford
does not accept any liability in relation to
the provision, quality or timeliness of those
services.
In the event of a crash which deploys an
airbag or activates the fuel pump shut-off,
the system may be able to contact
emergency services (including call center)
through a paired and connected cell phone.
For more information about SYNC and
Emergency Assistance visit your regional
Ford website www.fordsync.com
Setting Emergency Assistance On
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Note: If your vehicle is equipped with
Navigation, this feature also can be
accessed via touching the I (Information)
icon > Apps.
Additionally, you are allowed to edit up to
2 In Case of Emergency (ICE) Quick Dial
from your phonebook. Press Edit to access
this feature.
Touch the corner of the touchscreen with
the yellow tab, and then press Settings >
Emergency Assistance and then select
to turn Emergency Assistance and
Emerg. Assist. Reminder ON or OFF.
Display options:
If you switch on this feature, a
confirmation message appears
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in the display when your cell
phone connects and your vehicle starts.
If you switch off this feature, the dialog
allows you to set a reminder.
Off with reminder provides a display and
voice reminder when your cell phone
connects and your vehicle starts.
Escape/Kuga (CBS) Australia, Vehicles Built From: 08-09-2014, TF 19A321 AD enAUS
SYNC 2
Off without reminder provides a display
reminder only without a voice reminder
when your cell phone connects.
To make sure that Emergency Assistance
works correctly:
• The system must have power and be
working correctly at the time of the
crash and during feature activation and
use.
• You must switch on the feature before
a crash.
• You must have a cell phone connected
to the system.
• In certain countries, it may be
necessary to have a valid and
registered SIM card with credit in order
to place and maintain an emergency
call.
• A connected cell phone must have the
ability to make and maintain an
outgoing call at the time of the crash.
• A connected cell phone must have
adequate network coverage, battery
power and signal strength.
• Your vehicle must have battery power.
In the Event of a Crash
Note: Not every crash will deploy an airbag
or activate the fuel pump shut-off (the
triggers for Emergency Assistance).
However, if Emergency Assistance is
triggered, SYNC tries to contact the
emergency services. If a connected cell
phone is damaged or loses connection to
SYNC during a crash, SYNC searches for and
tries to connect to any available previously
paired cell phone and will attempt to make
an emergency call.
The Emergency Assistance Call:
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