Microtek Bio-5000 Start Here Manual page 8

Problems?
The orange and green LEDs on the front of the
scanner indicate the status of the scanner. On
power up, you should see the following:
All Off - Scanner is off
Flashing Orange - Warming up
All On - Ready to scan
First, make sure that you have followed installation steps 1 through 4. If your problem is listed here,
try the suggested solution.
1. No light comes on when the scanner is turned on.
Make sure your scanner is connected to your computer and plugged into a power source.
2. Add/Remove Hardware Wizard appears on your screen.
Click the "Cancel" button and close the Control Panel. Disconnect the USB cable from the back of
your computer, and refer to the installation instructions in this guide.
3. When trying to scan, an error message appears on your screen that reads, "Can't Find Scanners".
Make sure your scanner is unlocked (see Step 3).
Make sure your scanner is connected to your computer and plugged into a power source (see Step 4).
Uninstall and reinstall the ScanWizard Bio software.
4. After clicking scan, a blank screen appears.
Make sure your scanner is unlocked (see Step 3).
Uninstall and reinstall the ScanWizard Bio software.
5. Having trouble scanning negatives or slides?
Make sure that you have properly inserted the Leak-Free Glass Holder, as indicated in the "Position
Electrophoresis Gels" and "Position Transparencies" sections of the Start Here guide.
From the Preview window of ScanWizard Bio, choose Positive or Negative from the Scan Material
menu.
Make sure that the calibration strip is unobstructed. For location of the calibration strip, see the
"Position the Scan Material" section of the Start Here guide.
Uninstall and reinstall the ScanWizard Bio software.
LEDs
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